We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western Plus Puebla

getaroom.comUS$51*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$60*
US$51*
Great Deal
US$60*
US$54*
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Best Western Plus Puebla
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

106 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 8: English reviews
Start your review of Best Western Plus Puebla
 Click to rate
Saint Paul, Minnesota
Reviewed 16 March 2017

Puebla was the first stop on my two collegiate spring break / group study abroad trips to Mexico, and both times we spent the first 3 nights at this Best Western Plus hotel. Thankfully, our two professors were pretty fluent in the Spanish language, which allowed us to quickly check in (though if we needed anything the next 2 days,...

 Report
Helpful?
Thank Luke K
Reservaciones d, General Manager at Best Western Plus Puebla, responded to this review

Thank you for your preference and for having chosen bw plus puebla for your stay, it is nice to know that you were comfortable with us and each of the observations will be transmitted to the corresponding department for follow-up We wait for you again very soon! Sincerely BW PLUS PUEBLA

Cancun, Mexico
Reviewed 6 January 2017

I was looking for a low- middle range rate hotel within a chain that suffix my needs of lodging during Chistmas, taking in consideration it would be only to go late to sleep and leave early in the morning. The thing is that the noise you can hear at all time here maybe due to the thinnest of the walls,...

 Report
Helpful?
Thank Sandra S
Reservaciones d, General Manager at Best Western Plus Puebla, responded to this review
Google Translation

Buen dia Lamentamos lo sucedido en su visita, estamos en capacitacion aun mas constante por mejorar cada area de nuestro...

East Chicago, Indiana
Reviewed 28 December 2016

I would highly recommend this location , rooms are very comfortable and clean , hidden from the main ave. ( Juarez) but very easy to access all points of interest and all specialty restaurants and bars , if you do not want to go out the hotel has a bar also and a wonderful refreshing pool for those very hot...

 Report
Helpful?
Thank ramirem2
Reservaciones d, General Manager at Best Western Plus Puebla, responded to this review
Google Translation

Buen dia Agradecemos sus buenos comentarios, fue un placer tenerlo en casa y poder servirle. Esperamos su visita pronto. Gracias

Reviewed 2 May 2016 via mobile

Place was not good very dusty and dirty. It was also insecure, since agents incorrectly assign room keys. I entered to an occupied room. Noise all night and people walking outside. Hotel is good and is located in a good place. It is needed more attention in above details.

 Report
Helpful?
Thank Jorge S
Reservaciones d, Front Office Manager at Best Western Plus Puebla, responded to this review

good day we appreciate your comments We regret the bad experience and we apologize for the inconveniences sincerely General Manager

Central Mexico and Gulf Coast, Mexico
Reviewed 7 September 2015 via mobile

Old hotel no air conditioning, they stole my cars hubcaps outside in their property when i told them there answer was didnt you read the sign we are not responsible and this was next TO the lobby Front desk people horrible No security rooms Just painted Manager never was there

 Report
Helpful?
Thank fireblad1
Reservaciones d, General Manager at Best Western Plus Puebla, responded to this review

Dear firebland: We very much regret what happened to their hubcaps cars. I tell him that we have private parking for cars exclusively for our customers, I assure you that within it we have not had problems of this kind. Unfortunately all spaces that are outside any establishment not have security unless there is an exclusive booth for monitoring and...

Reviewed 12 May 2015

Review collected in partnership with Best Western
 Report
Helpful?
Thank 236shelleyg
Reservaciones d, General Manager at Best Western Plus Puebla, responded to this review

San Miguel de Allende, Mexico
Reviewed 2 May 2015 via mobile

 Report
Helpful?
Thank Manuel S
Reservaciones d, Front Office Manager at Best Western Plus Puebla, responded to this review

Mexico City, Mexico
Reviewed 20 April 2015

 Report
Helpful?
Thank htascon
Reservaciones d, Front Office Manager at Best Western Plus Puebla, responded to this review

42 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (17)
Viewed
Dining (1)
Viewed
Family/Play Areas (1)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Room/Suite (5)
Viewed
Pool/Beach Area (1)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (3)
Viewed
Hotel & Grounds (7)
Viewed
View from Room (1)
Viewed
Other (4)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Puebla hotels
1.1 mi away
Courtyard by Marriott Puebla Las Animas
1.2 mi away
NH Puebla Centro Historico
0.3 mi away
Hotel Panamerican
Hotel Panamerican
#47 of 96 in Puebla
54 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Loa Inn Juarez
Loa Inn Juarez
#39 of 96 in Puebla
29 reviews
1.3 mi away
Holiday Inn Puebla La Noria
0.5 mi away
Occidental JF Puebla
Occidental JF Puebla
#30 of 96 in Puebla
118 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Show More
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Best Western Plus Puebla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor area”
ramirem2, 28 Dec 2016 | Read review
“Do not request a room on the first floor. Lobby can get noisy.”
htascon, 20 Apr 2015 | Read review
2 of 2
getaroom.com
US$51* /night
View Deal
Hotels.comUS$60
Booking.comUS$54
TripAdvisorUS$51
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates