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Pacifica Resort Ixtapa

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Pacifica Resort Ixtapa
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1,049 Reviews from our TripAdvisor Community

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There are newer reviews for Pacifica Resort Ixtapa
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Showing 400: English reviews
San Diego, California
Reviewed 3 weeks ago

Our first trip to Ixtapa over spring break and we had a great time, at a great place, with great service, and with wonderful people. We traveled to the Pacifica Resort using RCI points on an all Inclusive package which included food and drinks for all in the family. Pacifica Resorts was designed for the vacationer who never wants to...

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1Thank TravelDad866
Victoria, Canada
Reviewed 3 weeks ago

We have always enjoyed our Mexican vacations, however, when we found Pacifica Ixtapa we knew we were home. The staff are incredible, there are so many that make our stay every year better and better.Just like family 😊 The restaurants of which there are 6 full service offering cusine from around the world as well as delicious local fare. We...

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Thank Holly S
Reviewed 3 weeks ago via mobile

I will never come back to this hotel just because I had a certain type and villa room time and they wouldn't even give that to me even though I already paid for it plus the manager didn't even came to the front to see if everything was ok with my room he was just sending the front desk agent...

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Thank Angelo B
Reviewed 4 weeks ago

Our recent stay at this resort was superb and one of the biggest contributors to that was the service from the amazing staff! Napoleon from the concierge team contributed significantly to the success of our vacation. He literally checked in with us every day (but not in an annoying way) to make sure all was good and to see if...

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1Thank Hillary N
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Hillary, Thank you very much for taking the time to write us about your experience in Pacifica. We are very happy to know that everything was excellent and that you enjoyed a pleasant vacations. Without a doubt the best we have is our staff, Napo and all the people who work in this hotel are unique, and thanks to...

Indian Harbour Beach, Florida
Reviewed 4 weeks ago

We travelled here using our RCI timeshare with the all-inclusive option. We stayed in a one bedroom unit with a partial kitchen that had two couches that could be converted into two beds for our children. We stayed during Easter week, the peak season for travel in Mexico and were probably one of three non-Mexican families staying at the resort....

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1Thank PrairieToBeach
Reviewed 13 April 2017

We booked Pacifica Resort through RCI for the first week of April. We had a studio in the Club Pacifica, with a million dollar view of the beach and the water beyond. Nancy took excellent care of our room and gave us a special surprise for our anniversary! The resort is built into a cliff and is made up of...

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1Thank Debbie M
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Debbie, Thank you so much for taking the time to share us your experience in Pacifica, this helps to make other peoople known about our resort. We are glad to know that everything have been well, and that you enjoyed an excellent vacations in our facilities. Our staff is unique, Nancy, Mary, Carlos, Israel, Napoleon and all who work...

Reviewed 11 April 2017

We booked this resort through RCI and could not have had a better time. The staff was so accommodating and friendly! We saw Napoleon, the concierge, every day and he always made sure we had dinner reservations or were connected to whatever we needed. The restaurants, beach, spas, and numerous other activities left us without a dull moment. Except when...

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1Thank Jonathan T
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Jonathan, First of all thank you for your trust, we thank you very much for choosing us to spend your vacations. Thank you very much for taking the time to talk about your experience, and to help more people know what Pacífica Resorts is. One of the most important pillars of Pacífica is our staff, Napo, Innocente, Andres, José,...

Reviewed 9 April 2017 via mobile

Stayed with my husband, sister & brother-in-law. Most relaxing vacation ever! Staff is the best! Napoleon took care of everything from beginning to end of stay. Jose was great waiter in the beach. Edilma & Canuta always had fun towel designs in room - totally went above & beyond for our anniversary. 😀 This is a relaxing report, not party...

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Thank Jones0924
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Jones, Thank you so much for taking the time to writes us about your experience, gives us great joy to know that you had the most relaxing vacation ever. That is what Pacífica is, a time to forget everything and spend a unique moment with the family and friends. Edilma, Canuta and all our staff are unique people, and...

Seattle, Washington
Reviewed 9 April 2017

In March 2016 a friend invited us to stay at their timeshare in Pacifica Resort, Ixtapa. Ixtapa where? That was my reaction. In March 2017 we made our own way back to Pacifica Resort. I made the reservation for 2107 as soon as we arrived home last year. I was afraid I would not be able to get a room...

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Thank kcwkmw1980
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear kcwkmw1980, Thank you so much for sharing your experience and help more people to know Pacífica Resort, we really appreciate that you take the time. Thank you for your visit, we are glad that you are now part of this great family. Without a doubt our staff is the most important part of Pacifica, as you say, they always...

Hayden, Idaho
Reviewed 2 April 2017

We had an amazing time at Pacifica ! The resort was clean and pools were great! The service at the pools were amazing. Erik was very attentive. Napoleon was amazing. He saw us everyday and asked what we needed. The all inclusive plan was great to have. Resort is hilly if you have trouble walking but shuttles are available everywhere....

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Thank 600robin
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear 600robin, Thank you very much for your visit, we are very glad to know that you had an excellent vacations at Pacifica. No doubt our staff is the best we have, Napo, Erik and all the people who work here are unique and work hard to make Pacifica the best hotel in the area. Thank you for your comments,...

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Pacifica Aqua Penthouse Beach (82)
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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Pacifica Resort Ixtapa our tourist development "All Inclusive", a unique and privileged area of ​​Ixtapa-Zihuatanejo, on the coast of Guerrero, and recognized for the quality of its facilities and warm service. Two bedroom suites located in Playa El Palmar Ixtapa just 17.3 Km. Airport and 2.8 Km from shopping area, 4 Km from Marina Ixtapa, 3.55 Km from Marina Ixtapa Golf Club with beach access via funicular center. Wi-Fi in public areas, parking, air conditioning, restaurants, SPA and Thalasso Pool. ... more   less 

Additional Information about Pacifica Resort Ixtapa

Address: Paseo de la Colina s/n - Colina Vista Hermosa | Secc. Prolong. Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: £111 - £406 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pacifica Resort Ixtapa 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Pacifica Resort Ixtapa Hotel Ixtapa
Pacifica Hotel Ixtapa
Ixtapa Pacifica Hotel
Hotel Style:
#2 Spa Hotel in Ixtapa
#2 Luxury Hotel in Ixtapa
#2 Top resorts Hotel in Ixtapa
#5 Family Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Pacifica Resort Ixtapa staff and other travellers.
62 questions
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Rosemount, Minnesota
Rosemount, Minnesota
3 months ago

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Questions? Get answers from Pacifica Resort Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Amazing views, super friendly staff, food is great”
Captainj21, 16 May 2017 | Read review
“Spa only has mountain views & of pool. # 4237 Was big but 2nd bdrm small w/2 beds. There were 3 sofa's lg enough to sleep on & comfy.”
  • Our condo top right. Views of beach from our palapa, gondola ride, restaurant & activities list.
  • Our condo top right. Views of beach from our palapa, gondola ride, restaurant & activities list.
  • Our condo top right. Views of the the beach from the gondola ride & from restaurants & our palap
  • Our condo top right. Views of the the beach from the gondola ride & from restaurants & our palap
  • Our condo top right. Views of the the beach from the gondola ride & from restaurants & our palap
  • Our condo top right. Views of the the beach from the gondola ride & from restaurants & our palap
  • Our condo top right. Views of the the beach from the gondola ride & from restaurants & our palap
  • Our condo top right. Views of the the beach from the gondola ride & from restaurants & our palap
ColleenG62, 12 May 2017 | Read review
“In our case it was a spacious corner unit on the upper floor with high ceilings and a balcony large enough to entertain a number of people”
tjpgregory, 7 May 2017 | Read review
“Near the gondolla”
TravelMXN, 6 May 2017 | Read review
“For those traveling by air, carry-ons are the best way to go and move through customs the fastest. The airlines do not always remember or have the forms to complete which can be a problem on arrival. We purchase our sun screen and necessary items at the supermarket at the resort- along with food and beverage items. This works out perfectly. ”
lindapR2863AB, 5 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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