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Park Royal Ixtapa

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Park Royal Ixtapa
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806 Reviews from our TripAdvisor Community

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Showing 438: English reviews
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A TripAdvisor Member
Level Contributor
19 reviews
12 hotel reviews
3 helpful votes
Reviewed 2 days ago NEWvia mobile

I stayed for a couple day's at park royal hotel great staff, and food great location with amazing views and great customer service. Lovely beaches. I really enjoy. The all inclusive it's a great deal if you buy it in it advance if you but it at the hotel it's over priced.

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Reviewed 3 days ago NEW

The staff is amazing. We have been there so many years we are one seeing the children of the original employees working as their parents are retiring. It has been getting better and better each year that Park Royal has taken ownership. Looking forward to having the children's pool in action next year. Favorite meal is lunch . Love El...

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1Thank Kris M
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Miss Kris M; Thank you for your stay at Park Royal Ixtapa and for such a positive review. We are truly grateful for your appreciation for the service provided and for highlighting how much you enjoyed your stay. Your satisfaction is our priority. We have had generations of beautiful families with us and it is a pleasure to have...

Regina, Canada
Reviewed 3 days ago NEW

We stayed from March 17-24th. We were pleasantly surprised by the wonderful staff who looked after us and accommodated our few requests (i.e. extra bottled water in the room, padded mattress for bed). It seems that most rooms have an ocean view, and what a beautiful view! The Park Royal is in the centre of an amazing beach that seems...

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1Thank moprefo
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mr. Moprefo; First of all I want to express my gratitude for visiting Park Royal Ixtapa and for the time dedicated to sharing your experience. Your comment lets us know that the effort we make in receiving and serving them is worth it. We always try to meet our needs, thanks for allowing us to give you small details....

Minneapolis, Minnesota
Reviewed 3 days ago NEW

My husband and I have just returned from a wonderful 4 week vacation at the Park Royal Ixtapa all inclusive. The hospitality is outstanding, the food is excellent, and the staff is superior. We especially enjoyed the band that plays in the open air lounge six nights a week. Although the rooms are a litttle out of date, they all...

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Thank ggwphd
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mrs. Ggwphd; First let me thank you for taking Park Royal Ixtapa as your host for your vacation, and for taking the time to share your pleasant experience. Reading comments as positive as yours, motivates us to keep striving. How well he could enjoy the musical group in the evenings. We hope to visit you soon so we can...

Regina, Canada
Reviewed 3 days ago NEW

Resort was very clean, service from ALL staff was fantastic, food was very good. Rooms are spacious and ocean view was spectacular as you could see the entire bay. Both buffets were very good and Italian ala carte was SO good we went back 3 times! Well located as you can walk right out into Ixtapa and wander through stores,...

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Thank Cheryl Z
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Miss Cheryl Z; Many thanks for staying at Park Royal Ixtapa and for taking the time to share your wonderful experience. For us it is very special to know your opinion about the service provided. From what I read, I realize that I was able to enjoy the different services as well as the different places and attractions that...

Nelson, Canada
Reviewed 5 days ago NEWvia mobile

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1Thank bobbY6735IM
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Mission Viejo, CA
Reviewed 5 days ago NEW

Review collected in partnership with this hotel
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1Thank TomOCCA
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Regina
Reviewed 5 days ago NEWvia mobile

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1Thank DeniseRegina
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Ixtapa
Reviewed 1 week ago NEW

Review collected in partnership with this hotel
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Thank T4336IOryans
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Edmonton area, Alberta
Reviewed 1 week ago

Review collected in partnership with this hotel
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2Thank lisagilchrist
HGaleana, Director General at Park Royal Ixtapa, responded to this review

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Park Royal Ixtapa staff and other travellers.
45 questions
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Questions? Get answers from Park Royal Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the upper floors. Every room has ocean views regardless.”
 of 5 bubbles 854krism, 25 Mar 2017 | Read review
“Higher floors are better and cost a little more because they are quieter and have a better view.”
 of 5 bubbles ggwphd, 25 Mar 2017 | Read review
“Ocean view is worth it!!”
  • Sunset view from balcony
 of 5 bubbles 247cherylz, 25 Mar 2017 | Read review
“The beds were very uncomfortable. Rooms were simple but clean.”
 of 5 bubbles Linette705, 14 Mar 2017 | Read review
“Better ocean view from the upper floors, for us it was worth the $140.00 upgrade, but I would have been fine with a lower floor room.”
 of 5 bubbles marshfield101, 13 Mar 2017 | Read review
5 of 5