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Park Royal Ixtapa

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1 room 2 adults 0 children
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Park Royal Ixtapa
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813 Reviews from our TripAdvisor Community

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Showing 442: English reviews
Mission Viejo, CA
Reviewed 1 week ago

Very well managed mid-range all-inclusive hotel in prime location offers excellent value. Three caveats- 1). Food is abundant but bland and 2). Lower floors above entertainment area (called Garden View rooms) have loud music playing until midnight and 3). Beds are very hard but if you ask they will put a softer cover over the mattress. This was our second...

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1Thank TomOCCA
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mr. TomOCCA; Let us thank you in the first place for staying at Park Royal Ixtapa and for taking the time to share your pleasant experience. Thank you for pointing out every little detail that you enjoyed during your stay. It is our pleasure to find out that our efforts are yielding results. We are about to change our...

Regina
Reviewed 1 week ago via mobile

The resort is amazing good food ,smaller resort ,very clean staff is amazing . I was abit afraid coming here reading some of the reviews so happy we came anyway. The place is prefect. Lots to do in the area. Italian restaurant so good

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1Thank DeniseRegina
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Miss. DeniseRegina; First and foremost, we would like to express our gratitude for staying at Park Royal Ixtapa. Thank you for taking the time to share the delightful experience you had. It is with great pleasure that we read your kind review. It pleases us to know how special your stay was since your satisfaction is ours as well....

Ixtapa
Reviewed 1 week ago

Front desk staff rude and unhelpful! Rooms were dirty and the shower water goes all over the floor and into the rest of the bathroom. Asked the front desk to have maintence come did it but no one showed up! Would not recommend to anyone!

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Thank T4336IOryans
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mr. T4336IOryans Many thanks for staying at Park Royal Ixtapa, all feedback is important to us as it helps us to improve. I offer my most sincere apologies for the different situations that happened, believe me we are working so that this happened to no one again. I thank you for giving us the opportunity to visit us once...

Edmonton area, Alberta
Reviewed 1 week ago

Excellent friendly and helpful staff. Very clean resort. Food at the Italian Restaurant and fish selections at El Pescador were amazing. Enjoyed the omelette stations for breakfast. Easy walk into Ixtapa and short bus/cab ride to Zihua. We had an ocean view which was incredible. The band in the lobby bar was a lot of fun and got people up...

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2Thank lisagilchrist
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Miss Lisagilchrist; It was a pleasure to have you at Park Royal Ixtapa, thank you very much for sharing your wonderful experience with us. Knowing from you our guests that we are achieving memorable moments leads us to want to be better every day. From our ocean view rooms you can appreciate a beautiful view of the sea, how...

Hudson, Wisconsin
Reviewed 1 week ago

I traveled with my daughter and her friend who are both 19. This resort was a great value. Our room was remodeled with a great view and comfortable beds. Breakfast and lunch buffets were great. We always went into town for dinner. The staff were all very friendly. Shout out to our favorite bartenders Marcos and Angel who were always...

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2Thank 112Happy1234
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Miss 112Happy1234; It is a pleasure that you stayed at Park Royal Ixtapa, thank you for taking the time to share the wonderful experience you had with us. Read comments as positive as yours, challenge us to seek excellence every day. I am glad to know that you could enjoy our food and different areas that we have, as...

Fort Frances, Canada
Reviewed 1 week ago

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1Thank ice_coldNWO
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Fort Frances
Reviewed 1 week ago via mobile

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2Thank FortGirl69
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Sherwood Park, Alberta
Reviewed 2 weeks ago

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Thank Linette705
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Lethbridge
Reviewed 2 weeks ago

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Thank Lawrence K
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Casa Grande, Arizona
Reviewed 2 weeks ago via mobile

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Thank QualityMatters4Mommy
HGaleana, Director General at Park Royal Ixtapa, responded to this review

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Park Royal Ixtapa staff and other travellers.
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Texas

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Questions? Get answers from Park Royal Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not many extra electrical outlet. Bring a multi plug device if you have more than one smart device.”
 of 5 bubbles MikeG710, 29 Mar 2017 | Read review
“The higher up the better ocean view, other view is childrens pool and ocean too.”
 of 5 bubbles GaynorP490, 29 Mar 2017 | Read review
“Need better beds, your beds suck.”
 of 5 bubbles davidlynng, 29 Mar 2017 | Read review
“even the garden rooms had a great view of the ocean,”
 of 5 bubbles scottinbl, 28 Mar 2017 | Read review
“Go for the upper floors. Every room has ocean views regardless.”
 of 5 bubbles 854krism, 25 Mar 2017 | Read review
5 of 5