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Hilton San Luis Potosi

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Hilton San Luis Potosi
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373 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW

Wonderful hotel with excellent service! Big rooms and comfortable beds. The unique problem was that they were hosting a wedding at the main garden with super loud music until 5:00am and falling asleep turned into mission impossible... besides that everything was perfect. Definitely coming back (not during a wedding party) =P

Helpful?
Thank Paola M
Toronto, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

I love the character of the hotel, very traditional. Very beautiful and very spacious rooms and bathroom. The breakfast is excellent. The gym is ok, as is the pool - small but very pleasant when the weather is good.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Silvana C
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016 via mobile

It was real luxury staying here. Very safe and good service which this hotel offers. Very close to the most expensive area of San Luis potasi. This is an ancient palace converted to hotel. Restaurant is also good for dinner

Helpful?
1 Thank kumar v
ksm0204, Managing Director at Hilton San Luis Potosi, responded to this review

Dear Guest we appreciate your kind review for the Tripadvisor community. We take real proud on our building and consider ourselves lucky to be located in such a beautiful place. I am glad our team members provided an excellent service for you during the stay. Please let us welcome you again and try our new menu at the bar. Pierre... More 

Munich, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 October 2016

Perfect week. Large rooms, nice design with TV and Minibar. very good breakfast. The staff was always very friendly. Will be back soon. WLAN works perfect in the room and the whole area. Excellent roomservice.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank robertmU2502SB
ksm0204, Managing Director at Hilton San Luis Potosi, responded to this review

Dear Guest we appreciate you taking time to write this kind words for Hilton San Luis Potosi. I am very glad to hear that you had an incredible time during your stay with us, our minibar, Room service, and the Breakfast in Las Golondrinas are as you mention services we provide so our guest have the best service possible. Please... More 

Level Contributor
119 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 16 October 2016

Stayed there for a 2-day international conference so the hotel was really full. Though I had no problems with the bedroom, the breakfast was not the best experience as the room was really small, therefore people had to stay in tents outside the building -- and yes it rained. PROS: nice rooms, nice gym. CONS: small room for breakfast and... More 

Helpful?
1 Thank Junsjc
ksm0204, Managing Director at Hilton San Luis Potosi, responded to this review

Dear guest we thank you for your comments, I am glad to know that our rooms were comfortable for your stay and you could relax. I apologize for the inconvenient that our breakfast space could have caused you. Please let us make it right to you on your next stay. and let me know if there is anything me or... More 

Mexico City, Mexico
Level Contributor
795 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 268 helpful votes
Reviewed 9 October 2016

This property has changed the name so many times and with every change it has been loosing some it's charm. For me, it was the worst of them. Now many things feel just cheap and empty, even the service is not as before. Actually it is quite a surpreise since I'm a fan of the Hilton brand, but here the... More 

Helpful?
Thank draghignazzo
ksm0204, Managing Director at Hilton San Luis Potosi, responded to this review

Dear guest, I appreciate your review and would like to apologize for the inconvenience that we may have caused you. As Hilton we are compromised with our guest to provide a service of excellence, and I am afraid we were not able to deliver that promise to you during this stay. Please let us Make it right on you r... More 

Chicago, United States
1 review
Reviewed 6 October 2016

Hotel is excellent and staff is incredibly accommodating. Location of this hotel is very central to everything in SLP. I would book again for business but would also bring my family to this location. One of the nicer Hilton properties that I have stayed at.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Terry T
ksm0204, Managing Director at Hilton San Luis Potosi, responded to this review

Dear Guest, Thank your for your kind review of Hilton San Luis Potosi. We are glad that our service and location helped to give you an incredible experience. We work to provide the best service to our guest and I feel proud to know we delivered this time. Please let us welcome you on your next visit to the destinations... More 

Atlanta, Georgia
1 review
Reviewed 2 October 2016

One of the best places to stay in this region. the quality of the food and the service staff is one of the best. The internet facility very reliable. Loved the overall experience and the accommodation

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 328ashwink
ksm0204, Managing Director at Hilton San Luis Potosi, responded to this review

Dear Guest, We appreciate your kind world for Hilton San Luis Potosi in this Trip Advisor Community. We are proud of our service and each team member gives the extra mile to assure you have the best stay you can possible get. Please try our new menu next time you are in town. Best Regards, Pierre Kranzle Managing Director More 

Charlotte, North Carolina
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 25 September 2016

I like the different architecture on kind of mexican style, the friendly staff, spacious nicely decorated rooms and a good restaurant service. Although becoming abit dated it could be easily improved with some more attention to maintenace and wearing. Anyhow, this is my preferred SLP hotel.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank ElkePorto_Portugal
ksm0204, Managing Director at Hilton San Luis Potosi, responded to this review

Dear Guest, We appreciate your kind words, and it is an honor to know that we are your preferred SLP hotel. Let me assure you we are making the work needed to improve the facilities and make this an even more beautiful Mexican style hotel. Please let us welcome you the next time you are in town. Pierre Kranzle Managing... More 

Los Angeles, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 September 2016 via mobile

This hotel, formerly a Westin, is classically designed, in a good neighborhood. Our first impression however was one of disappointment because of the inattentive and rude treatment we received from the receptionist that evening. We arrived and as soon as she asked for my name, (no "welcome" or "good evening"), she got on her phone and proceeded to carry on... More 

Helpful?
Thank AngelenoTravelers

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Perfect for the business traveler seeking all the comforts and amenities of a Hilton hotel, within walking distance of local services. Located in a tranquil, upscale neighbourhood, minutes from the historic center of San Luis Potosi. Easy access to industrial parks, convention center, shopping & local services, just 25 minutes from San Luis Potosi International Airport. ... more   less 

Additional Information about Hilton San Luis Potosi

Address: Avenida Real de Lomas 1000 | Lomas 4a. Sección, San Luis Potosi 78218, Mexico
Region: Mexico > Central Mexico and Gulf Coast > San Luis Potosi > San Luis Potosi
Price Range: £92 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton San Luis Potosi 4*
Number of rooms: 123
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in San Luis Potosi
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Luis Potosi staff and other travellers.
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Questions? Get answers from Hilton San Luis Potosi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms surround the courtyard--an outdoor restaurant, a huge pool, and even a small lake. Fountains and fresh cut flowers abound.”
 of 5 bubbles MysteryShrink, 18 Sep 2016 | Read review
“I like the courtyard with the pool.”
 of 5 bubbles john976, 10 Jul 2016 | Read review
“Rooms further from the main building are quieter.”
 of 5 bubbles teaaam, 12 Apr 2016 | Read review
“Pick the junior suite, they are in the middle far from the elevator, so no noice at night”
 of 5 bubbles Warapiz, 26 Mar 2016 | Read review
“Avoid outside rooms facing the street as it can get noisy.”
 of 5 bubbles pacificarol, 21 Mar 2016 | Read review
5 of 5
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