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Hilton San Luis Potosi

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Hilton San Luis Potosi
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406 Reviews from our TripAdvisor Community

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Showing 200: English reviews
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Reviewed 3 days ago NEWvia mobile

I have traveled to San Luis Potosí for a few years now for business. I have stayed at this hotel every single time for a week every visit. Although I visit once a year it is very surprising and impressive to me that the employees remember me by name every time I return. The employees are the top of their...

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Helpful?
Thank Marcelo G
Alaska
HOTEL’S FAVOURITE REVIEW
Reviewed 21 August 2016

I have fallen in love with the people of SLP. I do not speak any Spanish and I have had nothing but exceptional service, kindness and respect while in the town. I had to write a review of the SLP Hilton as they have gone above and beyond to provide exceptional service. We needed my son's suit pressed and it...

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Helpful?
2Thank Suze1907
About Hotel's Favourite Review
HiltonSLP1, Managing Director at Hilton San Luis Potosi, responded to this review

Dear guest, Thank you for giving such a great review of Hilton San Luis Potosi, to the TripAdvisor community. We are delighted to know that you had an amazing time with us, it is such a pleasure to know that our team members gave the extra mile on giving you the best service possible. I would personally thank them and...

Guatemala City, Guatemala
Reviewed 3 days ago NEW

Located at 15 minutes by car from San Luis Potosi´s center. The service is excellent as well as every Hilton Hotel. Extremely clean and neat in every area, lobby, corridors, rooms, bathrooms, etc. It has a colonial architectural desing with beautiful details. There is also a central plaza and garden where they organize events. Also a nice pool. The rooms...

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1Thank EMILE D
Reviewed 1 week ago via mobile

Hotel is the best, old historic charm with modern amenities. Great Courtyard to relax and soak up the sunshine. The rooms are large with comfortable beds. Nice marbled showers. Good food and a fantastic bar.

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Helpful?
Thank Jimmy H
Management response:

Dear Mr. Jimmy, It is always a pleasure to note how much our guests enjoy their stay with us and I would like to take this opportunity to thank you for your preference. We look forward to welcoming you back and we are confident that your next stay will be pleasurable in every respect. Best Regards Pierre Kranzle Managing Director

Charlotte, NC
Reviewed 2 weeks ago

My husband and our two dogs stayed here on our driving adventure through Mexico on way to Tulum. We could not have been happier with property and friendliness of hotel staff. It is a gorgeous hotel and our room was quite spacious and clean. We plan on stopping again on our way out of Mexico. Our dogs were as welcomed...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Colleen_Charlotte
Management response:

Dear Guest: Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the attention of those concerned. Thank you for your preference and we look forward to welcoming you and your pets again to Hilton San Luis Potosi Best Regards Pierre Kranzle...

Reviewed 3 weeks ago via mobile

I've been coming to this property for over 20 years. Changed names a few times. Usually I would give it a 4-5 stars...they just are letting the place slowly wear down. See photos. New options are available now which I will check out. Also avoid room 301 or any by the elevator. Very noisy.

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Helpful?
Thank Paul S
Management response:

Dear Mr. Paul: Thank you very much for taking the time to bring to our attention the improvement areas we have. We apologize for the inconveniences you experienced during your stay we didn't want it to be that way and I assure you that we are going to look after this details immediately , our guests satisfaction is what we...

Dallas
Reviewed 3 weeks ago

Definitely a 5 star hotel from the beginning to the end love the service staff and the hotel it's self very friendly helpful nice clean and welcoming will be definitely coming back soon to enjoy the pool it's self thanks

Review collected in partnership with Hilton Hotels & Resorts
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Thank 501joseantonior
El Cajon, California
Reviewed 3 weeks ago

I visited my sister and San Luis Potosi, Ive stayed at many hotels in this city before but this hotel has been the best. Its location is great, next to Urban Corner coffee shop, very good. We spent time near the pool area relaxing, the beds were excellent. Great place to stay.

Review collected in partnership with Hilton Hotels & Resorts
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Thank O6318CLireneb
Corpus Christi, United States
Reviewed 3 January 2017

The visit to one of Mexico's oldest city was only improved by staying in their best Hotel. The Hilton gives you an experience like living in the old Haciendas, with all the magnificence and joyful living.

Review collected in partnership with Hilton Hotels & Resorts
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Thank I3855IFsandrag
Mexico City, Mexico
Reviewed 30 December 2016

A very beautiful building with nice indoors, rooms, restaurants ans ball rooms. The price, for San Luis Potosí, is very high. Close to US 200 per night. While in San Luis, you must visit the city and stay out of the hotel. You can get nice, clean, safe and cheaper hotels.

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Thank Hector828

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Perfect for the business traveler seeking all the comforts and amenities of a Hilton hotel, within walking distance of local services. Located in a tranquil, upscale neighbourhood, minutes from the historic center of San Luis Potosi. Easy access to industrial parks, convention center, shopping & local services, just 25 minutes from San Luis Potosi International Airport. ... more   less 

Additional Information about Hilton San Luis Potosi

Address: Avenida Real de Lomas 1000 | Lomas 4a. Sección, San Luis Potosi 78218, Mexico
Region: Mexico > Central Mexico and Gulf Coast > San Luis Potosi > San Luis Potosi
Price Range: £98 - £226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton San Luis Potosi 4*
Number of rooms: 123
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in San Luis Potosi
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Luis Potosi staff and other travellers.
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Questions? Get answers from Hilton San Luis Potosi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms surround the courtyard--an outdoor restaurant, a huge pool, and even a small lake. Fountains and fresh cut flowers abound.”
 of 5 bubbles MysteryShrink, 18 Sep 2016 | Read review
“I like the courtyard with the pool.”
 of 5 bubbles john976, 10 Jul 2016 | Read review
“Rooms further from the main building are quieter.”
 of 5 bubbles teaaam, 12 Apr 2016 | Read review
“Pick the junior suite, they are in the middle far from the elevator, so no noice at night”
 of 5 bubbles Warapiz, 26 Mar 2016 | Read review
“Avoid outside rooms facing the street as it can get noisy.”
 of 5 bubbles pacificarol, 21 Mar 2016 | Read review
5 of 5