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03/12/2017 04/12/2017
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    Hard Rock Hotel Riviera Maya

    Km 72, Carretera Cancun-Chetumal | Solidaridad, Puerto Aventuras 77710, Mexico
    +1 800-553-7096
    Hotel website
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    03/12/2017 04/12/2017
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    Savings alert: 15% below average rate

    The price you found is 15% lower than this hotel's average rate of US$443/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$405Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$378
    SAVE US$27
    US$383
    US$405
    Traveller (7067)
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    Room & Suite (772)
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    Overview
    • Excellent75%
    • Very good15%
    • Average6%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “sun bar” (85 reviews)
    “zen restaurant” (72 reviews)
    “rock royalty” (84 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hard Rock Hotel Riviera Maya
    Special Price: PreBlack Friday Up to 50%
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (10,119)
    There are newer reviews for Hard Rock Hotel Riviera Maya
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    1,291 - 1,295 of 6,907 reviews

    Reviewed 26 March 2017 via mobile

    We stayed on the adult only side which was fun, loud at times but we knew that going in so no complaints there. This is a HUGE resort, like really big o what we are used too, little to no beach on adult side and...More

    1  Thank CanadianTheWhites
    Response from Jan_Hundrieser, General Manager at Hard Rock Hotel Riviera MayaResponded 28 March 2017

    Hello CanadianTheWhites, Thank you for share your experience in your last stay with us, we are working hard to exceed your expectations and I am glad to know that you enjoy the facilities and our service. Hope to see you soon on your next vacations....More

    Reviewed 26 March 2017

    We were so pleased with our experience at the Hard Rock for our vacation with our 18 and 20-year-old kids. It provided the perfect mix of family time at meals and on the beach, and the kids were able to enjoy the nightclub and found...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    1  Thank milwaukeemom2017
    Response from Jan_Hundrieser, General Manager at Hard Rock Hotel Riviera MayaResponded 27 March 2017

    Hi, milwaukeemom2017 Thank you for sharing such an excellent and detailed review, I am very happy to know you had a great time with along with your young ones. Likewise, I very appreciate your high recommendations and we can't wait to have you here once...More

    Reviewed 26 March 2017

    My family of four (2 kids, ages 15 and 12) stayed at the Hard Rock Riviera Maya this past week and thoroughly enjoyed it. We had previously stayed at the Hard Rock Punta Cana, which was very nice (even though the property there is way...More

    3  Thank Stuart D
    Response from Jan_Hundrieser, General Manager at Hard Rock Hotel Riviera MayaResponded 27 March 2017

    Dear Stuart D, On behalf of everyone at Hard Rock Riviera Maya, we would like to thank you for being a guest. We value the trust you have put in us and would like to thank you for that. It’s always a pleasure serving you...More

    Reviewed 25 March 2017 via mobile

    Wow, great weather, beach, pool, food, drinks and fun! I can't say enough about this resort, it is truly an ALL inclusive! From golf, to tours to spa treatments!! We did it all and could have stayed for weeks. Plenty of chairs and towels, even...More

    Thank Tarantula_10
    Response from Jan_Hundrieser, General Manager at Hard Rock Hotel Riviera MayaResponded 26 March 2017

    Dear member, Thank you for take the time to write such an excellent review, we are delighted to read your positive and touchy comments, that make us grow up in our outstanding service and warmness that make us different. Everybody in Hard Rock Hotel Riviera...More

    Reviewed 25 March 2017 via mobile

    I really liked the pools and food here. I loved the cavern club and playing foosball with Pepe and Gerry. The soccer fields were fun and the water slide fun. I am jealous of the workers and hope to come back soon.More

    Thank Anthony N
    Response from Jan_Hundrieser, General Manager at Hard Rock Hotel Riviera MayaResponded 26 March 2017

    Hello Anthony N! On behalf of everyone at Hard Rock Riviera Maya, we would like to thank you for being a guest. We value the trust you have put in us and would like to thank you for that. Everybody in Hard Rock Hotel Riviera...More

    Barcelo Maya Palace
    7,425 reviews
    #6 of 17 hotels in Puerto Aventuras
    2.5 mi
     
    Heaven at the Hard Rock Hotel Riviera Maya
    6,629 reviews
    #2 of 17 hotels in Puerto Aventuras
    0.06 mi
     
    Royal Hideaway Playacar
    4,421 reviews
    #32 of 212 hotels in Playa del Carmen
    10.6 mi
     
    Dreams Puerto Aventuras Resort & Spa
    4,786 reviews
    #10 of 17 hotels in Puerto Aventuras
    0.8 mi
     
    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Beachfront
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$316 - US$691 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Puerto Aventuras
    • #3 Top resorts Hotel in Puerto Aventuras
    • #3 On the Beach Hotel in Puerto Aventuras
    • #3 Luxury Hotel in Puerto Aventuras
    • #4 Family Hotel in Puerto Aventuras
    • #4 Spa Hotel in Puerto Aventuras
    • #7 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 1264
    • Reservation Options
    • TripAdvisor is proud to partner with TravelUp, Expedia, BookIt.com, Booking.com, Prestigia, Orbitz, Hotels.com, Hotwire, Travelocity, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Aventura Cove Palace Hotel Puerto Aventuras ,
    • Hard Rock Hotel Riviera Maya Mexico - Puerto Aventuras
    Add Photo Photos
    Traveller (7067)
    Pool & Beach (1261)
    Room & Suite (772)
    Dining (360)
    Hotel & Grounds (4853)
    Family and Play Areas (129)
    Bathroom (64)
    Business Centre & Event Rooms (28)
    Nearby
    Heaven at the Hard Rock Hotel Riviera Maya
    6,629 reviews
    .06 miles away
     
    Barcelo Maya Palace
    7,425 reviews
    2.45 miles away
     
    Dreams Puerto Aventuras Resort & Spa
    4,786 reviews
    .79 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    mcbirchy
    13 November 2017|
    AnswerShow all 3 answers
    Response from Mara J | Property representative |
    Unfortunately, we do not have diffusers.
    0
    Votes
    Google Translation
    apictureisworth
    12 November 2017|
    AnswerShow all 2 answers
    Response from Mara J | Property representative |
    Service and facilities in our property are operating normally.
    0
    Votes
    Google Translation
    apictureisworth
    12 November 2017|
    Answer
    Response from Gina L | Reviewed this property |
    You need to bring your own
    0
    Votes
    Room Tips
    "Use the Limitless Credits. It makes the whole experience even better! Take ear plugs. The hallways get..."
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    "Choose a second floor room with a beach view."
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    "Building 7 or 8 are closest to the lobby and restaurant areas."
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    "Ocean view rooms are reserved for their special clients"
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