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What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Good but been to better.Additional hotel does it no favours. Very friendly staff. Garden s are a credit to everyone who tends to them, perhaps a little less power washing as it is rather loud. Food good but go early as you may have a...More
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My husband and I stayed here for 10 days to celebrate his birthday. There were a lot of positives to staying at this hotel,but as with anywhere you stay,there are improvements that could be made.
Positives:
Location..very well located for the attractions of the area....More
This is one of the best hotels i have ever stayed in. All of the staff are so friendly and work so hard to make it the best possible for you! They keep the hotel so clean and tidy. There are also a great selection...More
Review collected in partnership with this hotel
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1 Thank Matt H
Response from EDSS S, Gerente at El Dorado Sensimar Riviera MayaResponded today
Dear Matt H
Thank you for your review and kinds word, we appreciate the time taken to share your expeirences.
I am delighted to know you had an amazing Gourmet Inclusive stay with us and consider El Dorado Sensimar Riviera Maya, a SPA Resort by...More
Great hotel. Loved the stay. Would definitely visit again. Good range of restaurants, food and bars but could do with a large communal pool. Staff were incredibly friendly and helpful at all times - made the holiday special.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
5 Thank mexico18270
Response from EDSS S, Gerente at El Dorado Sensimar Riviera MayaResponded today
Dear mexico18270
Thank you for your kind words and great feedback. It is a pleasure to read about how much you enjoyed your Gourmet Inclusive experience.
Splendid experiences should begin from the moment you arrive to the moment you depart and we are happy to...More
the resort is very nice and service is very good albeit a little slow we had a magnificent room as well . Some of the rooms people said were dated however i was in an older room and it was very large and tasteful ....More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
3 Thank I7902OWcarlam
Response from EDSS S, Gerente at El Dorado Sensimar Riviera MayaResponded today
Dear I7902OWcarlam
Thank you for your recent review, we truly value the time taken to share your experience.
We truly appreciate your sincere and constructive comments. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback....More
Ignore the weather forecasts. If you join the Facebook group for the resort you will see the forecasts are always wrong. There's lots of info and photos on there too. Enjoy your holiday.