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El Dorado Sensimar Riviera Maya

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Traveller (11197)
Room & Suite (2133)
Pool & Beach (1992)
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Overview
  • Excellent74%
  • Very good18%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“gourmet pub”(829 reviews)
“seaside suites”(684 reviews)
“beach beds”(665 reviews)
Free Internet
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,127)
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8,881 results
Traveller rating
6,268
1,698
522
234
159
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6,268
1,698
522
234
159
Show reviews that mention
All reviewsgourmet pubseaside suitesbeach bedsklay talayswim up roompersonal conciergeseaside marketmain barour honeymoonpremium blockroom servicenaay spaguacamayas barhidden beachfour posterjacuzzi bathswim up bar
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1 - 5 of 8,881 reviews
Reviewed today

Good but been to better.Additional hotel does it no favours. Very friendly staff. Garden s are a credit to everyone who tends to them, perhaps a little less power washing as it is rather loud. Food good but go early as you may have a...More

Review collected in partnership with this hotel
Thank Carol W
Reviewed today via mobile

My husband and I stayed here for 10 days to celebrate his birthday. There were a lot of positives to staying at this hotel,but as with anywhere you stay,there are improvements that could be made. Positives: Location..very well located for the attractions of the area....More

Thank Ratsy1981
Reviewed today

This is one of the best hotels i have ever stayed in. All of the staff are so friendly and work so hard to make it the best possible for you! They keep the hotel so clean and tidy. There are also a great selection...More

Review collected in partnership with this hotel
1  Thank Matt H
Response from EDSS S, Gerente at El Dorado Sensimar Riviera MayaResponded today

Dear Matt H Thank you for your review and kinds word, we appreciate the time taken to share your expeirences. I am delighted to know you had an amazing Gourmet Inclusive stay with us and consider El Dorado Sensimar Riviera Maya, a SPA Resort by...More

Reviewed yesterday

Great hotel. Loved the stay. Would definitely visit again. Good range of restaurants, food and bars but could do with a large communal pool. Staff were incredibly friendly and helpful at all times - made the holiday special.More

Review collected in partnership with this hotel
5  Thank mexico18270
Response from EDSS S, Gerente at El Dorado Sensimar Riviera MayaResponded today

Dear mexico18270 Thank you for your kind words and great feedback. It is a pleasure to read about how much you enjoyed your Gourmet Inclusive experience. Splendid experiences should begin from the moment you arrive to the moment you depart and we are happy to...More

Reviewed yesterday

the resort is very nice and service is very good albeit a little slow we had a magnificent room as well . Some of the rooms people said were dated however i was in an older room and it was very large and tasteful ....More

Review collected in partnership with this hotel
3  Thank I7902OWcarlam
Response from EDSS S, Gerente at El Dorado Sensimar Riviera MayaResponded today

Dear I7902OWcarlam Thank you for your recent review, we truly value the time taken to share your experience. We truly appreciate your sincere and constructive comments. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback....More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Beachfront
Bar/Lounge
Spa
Breakfast included
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$294 - US$712 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Puerto Aventuras
#2 On the Beach Hotel in Puerto Aventuras
#2 Top resorts Hotel in Puerto Aventuras
#2 Luxury Hotel in Puerto Aventuras
#3 Spa Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$294 - US$712 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Puerto Aventuras
#2 On the Beach Hotel in Puerto Aventuras
#2 Top resorts Hotel in Puerto Aventuras
#2 Luxury Hotel in Puerto Aventuras
#3 Spa Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (11197)
Room & Suite (2133)
Pool & Beach (1992)
Dining (969)
Amenities (58)
Business Centre & Event Rooms (27)
Family and Play Areas (9)
Questions & Answers
Ask a question
Doctor10Bridgend
24 April 2018|
AnswerShow all 2 answers
Response from taylaboo |
Ignore the weather forecasts. If you join the Facebook group for the resort you will see the forecasts are always wrong. There's lots of info and photos on there too. Enjoy your holiday.
1
Vote
tracey g
24 April 2018|
AnswerShow all 3 answers
Response from tracey g | Reviewed this property |
Sorry taylaboo was meant to do thimbs up not down lol
0
Votes
Dina N
24 April 2018|
Answer
Response from tracey g | Reviewed this property |
Go to their Facebook page that may help you.
0
Votes
Room Tips
"Beware of which room you pick. Up graded to pool view. Hardly any with sea views."
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"Leave a small tip every day for the cleaners and there is nothing they wont do to make sure your stay has..."
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"Quietest areas are furthest from the beach, but still easily accessible"
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"The room had a mini bar, jacuzzi, huge bed & a balcony - beautiful."
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