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Sensimar Seaside Suites & Spa

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7,277 Reviews from our TripAdvisor Community

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Showing 7,092: English reviews
Leeds, United Kingdom
Reviewed yesterday NEW

Just returned from a weeks holiday here. This was our first visit to Mexico and we loved it. We stayed in a swim up room (upgraded on arrival) on the Sensimar side of the complex. From the minute we arrived the staff could not do enough for us. The friendliest staff we have ever known at a hotel. The restaurants...

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6Thank Em75_10
Reviewed yesterday NEWvia mobile

We had the most amazing time and could easily of done 3 weeks it was beautiful! it was our first all inclusive holiday and can't fault a thing!! The staff were great couldn't do enough for you and all looked so happy in there jobs! One bar we loved was the swim up bar ubaldo bartender was amazing and a...

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1Thank Charlotte M
glasgow
Reviewed yesterday NEWvia mobile

Husband and I flew with First Choice on Hogmanay fm Manchester airport. Arriving at 7pm the journey took 1 hour 15 mins with only 1 drop off stop. That evening they had a fabulous NYE party with stage band and dj in front of the reception and high tables and chairs set out and staff serving drinks....it was brilliant. Since...

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6Thank Col01
stoke on trent
Reviewed yesterday NEWvia mobile

We found the holiday over all relaxing,quiet,with some beautiful weather. Our first room we had a problem with getting any hot water in the evening for a shower the reception explained they had a problem with that block for water so moved us next day towards the Rooms by the beach which did not have the same problem. Although we...

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4Thank sueStokeOnTrent
Melton Mowbray, United Kingdom
Reviewed yesterday NEW

We stayed here in October 2016. We upgraded to a swim up apartment as it was part of our golden wedding celebration. We were not disappointed. First impressions were of a lovely resort right on the beach. It was spotlessly clean with well laid out gardens and footpaths. The beach was idyllic and we had free wifi all round the...

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3Thank Meltonporkpie
Coaldale
Reviewed yesterday NEW

Would stay here again and again. Between the food, the atmosphere, the weather and the fantastic service, this was one of the best vacations I've ever had. Whether it was relaxing on the beach or on an excursion to Chichen Itza there was always plenty of fun to be had.

Review collected in partnership with this hotel
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2Thank DSJDJM
St.Paul AB
Reviewed 2 days ago NEW

We stayed in the luxury room which is on the Sensimar side and central to everything. There was a lot of amenities and beer fridge was well supplied. Missed not getting a bag of chips everyday.When we arrived we were well received. A glass of champagne a facecloth to freshen up.In our room a bottle of champagne awaited us plus...

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4Thank mars55
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, Thank you for choosing our Sensimar Seaside Suites for your vacations. It was a pleasure for us to host you here and it is great to hear you had an amazing week. We appreciate you for taking the time to write about your recent experience, your opinion is truly important for us. We value your kind comments about...

london
Reviewed 2 days ago NEW

Totally disappointed with this resort, there are much better hotels in the area. Food- really don't understand how people can say it's amazing , most restaurants are dark and Im sure that's so it looks better. I can't say I thought any restaurant was wow. Most of the food was cold or at most warm. The buffets were terrible,most meat...

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4Thank lovemydogsuk
KarismaHotelsResorts, Hotel Manager at Sensimar Seaside Suites & Spa, responded to this review

Dear lovemydogsuk First of all I would like to thank you for the time taken to share your comments with us at Trip Advisor with regards to your recent vacation at our Sensimar Seaside Suites. After reading through your review I want to apology for the areas that fell short of your expectations as the disappointment mentioned about the sunbed...

Winnipeg, Canada
Reviewed 2 days ago NEW

the positive reviews are correct, the beach, the food , the people are great, we chose an oceanfront suite but any room at this place would be great. The staff here is very friendly, food is top notch, we ate at the Italian 4 times, finished off with the salmon which was absolutely delicious , the beach bbq rest was...

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2Thank bmc200
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, Thank you for choosing our Sensimar Seaside Suites for your vacations. It was a pleasure for us to host you here and it is great to hear you had an amazing week. We appreciate you for taking the time to write about your recent experience, your opinion is truly important for us. We value your kind comments about...

Reviewed 2 days ago NEWvia mobile

Spent a week at Eldorado. The third time in Cancun. The service, food and accommodations were the best yet. Juan, the cabana attendant, was so friendly and helpful and always greeted us with a smile. Jose, has aspirations to be the manager and we agree! Jorge, led excellent yoga and stretching classes on the beach. It was beautiful with the...

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1Thank Pam P
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, Thank you for choosing our Sensimar Seaside Suites for your vacations. It was a pleasure for us to host you here and it is great to hear you had an amazing week. We appreciate you for taking the time to write about your recent experience, your opinion is truly important for us. We value your kind comments about...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sensimar Seaside Suites & Spa

Address: Km 95 Carretera Cancun-Tulum, Puerto Aventuras 77710, Mexico (Formerly El Dorado Seaside Suites)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: £260 - £683 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sensimar Seaside Suites & Spa 4.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
El Dorado Seaside Hotel
El Dorado Seaside Suites Mexico
El Dorado Resort Spa
Hotel El Dorado Seaside
El Dorado Seaside Resort
El Dorado Spa
El Dorado Seaside Mexico
Eldorado Seaside Suites
Eldorado Resort
Sensimar Seaside Suites & Spa Riviera Maya, Mexico - Puerto Aventuras
Hotel Style:
#1 Romantic Hotel in Puerto Aventuras
#1 Family Hotel in Puerto Aventuras
#5 Luxury Hotel in Puerto Aventuras
#5 On the Beach Hotel in Puerto Aventuras
#5 Top resorts Hotel in Puerto Aventuras
#6 Spa Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Sensimar Seaside Suites & Spa staff and other travellers.
1,625 questions
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Mansfield, United Kingdom

See all questions (1625)

Questions? Get answers from Sensimar Seaside Suites & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The swim up rooms are particularly good.”
 of 5 bubbles Meltonporkpie, 17 Jan 2017 | Read review
“More action on the Sensimar side.”
 of 5 bubbles mars55, 16 Jan 2017 | Read review
“if you booked a premier room check if its recessed as you will loose the sun by mid day”
  • Primaire room
 of 5 bubbles loos1915, 13 Jan 2017 | Read review
“Leave 50 pesos each day then see the magic only complaint water was never hot ”
 of 5 bubbles 330darrenw, 12 Jan 2017 | Read review
“We would recommend swim up rooms if possible, try for rooms in the 4000.”
 of 5 bubbles TMac57, 12 Jan 2017 | Read review
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