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Sensimar Seaside Suites & Spa

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7,103 Reviews from our TripAdvisor Community

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Showing 6,920: English reviews
Bexley, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed yesterday NEW via mobile

We are currently staying at this resort and have to say so far we are pretty disappointed this I think is because we have been to Mexico 8 or 9 times before and have become accustomed to the amazing resorts. This resort in comparison to the others fails to meet many of the standards we have become familiar with. I... More 

Helpful?
3 Thank babseygirl
Pontefract, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed yesterday NEW via mobile

Stayed at this hotel for a week as it was our first time we didn't know what to expect but we had read the reviews and it was just to our expectations and more . The hotel is ideal for romantic holiday as it is adults only and that's just what we got . The beach is amazing and the... More 

Helpful?
2 Thank J12m
Bowmanville, Canada
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed yesterday NEW

I’m seriously remiss in submitting this review as we were at the El Dorado Seaside Suites (the side of the resort that’s now named “Sensimar”) a few years ago. To provide a bit of background/basis for comparison, I’m in my early 50’s and have vacationed at 25+ all-inclusive resorts in Mexico and the Caribbean. My basis for comparison for 5*... More 

Helpful?
1 Thank Jayne M
Greater Manchester, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

we had a lovely holiday here this November 2016 very relaxing but at the same time always something on to do, or not depending on what you require food was brilliant right across the complex, Thomson staff /rep fab went to the welcome meeting they had really good advice and knowledge of the area, very helpful with advise on trips... More 

Helpful?
Thank Angela P
St. Catharines, Ontario
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

The resort was beautiful, the food was fabulous, truly gourmet. The staff were very friendly and attentive. The rooms were clean and spacious and we would highly recommend this resort or any of the Karisma properties!

Review collected in partnership with this hotel

Helpful?
1 Thank 159allisond
Lincoln, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW

Just returned from this fantastic hotel after 2 weeks in a premium suite. This hotel offers the highest level of service, to the all inclusive gormet food which offer you excellent quality in a la carte dining experience as good as michellin star. The chefs, dining staff, especially in the beach bbq restaurant Javier and his staff made our holiday... More 

Review collected in partnership with this hotel

Helpful?
5 Thank 954joanne
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW via mobile

The hotel was absolutely amazing, the activities ran by the team were really good and the team took time to welcome you at the start of the trip. Beautiful scenery throughout the hotel too. The hotel room was huge but slightly outdated with plumbing issues every now and again over two weeks. WiFi worked well throughout the hotel. Definitely recommend... More 

Helpful?
4 Thank Sarah S
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great... More 

Chippenham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW

Resort caters for everyone. Food excellent with almost a different restaurant every evening for a fortnight. Grounds beautiful. Sun beds and also double slightly shaded beds, with mattress which were very comfortable. Staff cheerful and always helpful.

Review collected in partnership with this hotel

Helpful?
4 Thank christineagreen
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Christine, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 days ago NEW via mobile

Having stayed at the el dorado royale I took a chance by going to the cheaper sister hotel, as I had been told it was being refurbished and would be amazing. It wasn't amazing but it was ok for what we paid. The room was quite dark due to the dark wood etc, but it was comfy and spacious. The... More 

Helpful?
5 Thank Michelle C
KarismaHotelsResorts, General Manager at Sensimar Seaside Suites & Spa, responded to this review

Dear Michelle C we want to thank you for your Trip Advisor Report due to your recent stay at our Hotel. It is nice to hear that you have enjoyed the spacious room, bed and housekeeping and Concierge service received. On the other hand, we are sorry to read about the disappointment about the lighting of the room and sun... More 

Preston, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW

We were recommended this hotel by a friend and wasn't disappointed at all. Fantastic food, staff and entertainment. The location is good with great beaches and immaculate hotel grounds. The rooms were spacious and well equipped. Will definitely be coming back.

Review collected in partnership with this hotel

Helpful?
5 Thank nellie2469
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Nellie, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great... More 

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sensimar Seaside Suites & Spa

Address: Km 95 Carretera Cancun-Tulum, Puerto Aventuras 77710, Mexico (Formerly El Dorado Seaside Suites)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: £268 - £739 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sensimar Seaside Suites & Spa 4.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
El Dorado Seaside Hotel
El Dorado Seaside Suites Mexico
El Dorado Resort Spa
Hotel El Dorado Seaside
El Dorado Seaside Resort
El Dorado Spa
El Dorado Seaside Mexico
Eldorado Seaside Suites
Eldorado Resort
Sensimar Seaside Suites & Spa Riviera Maya, Mexico - Puerto Aventuras
Hotel Style:
#1 Romantic Hotel in Puerto Aventuras
#1 Family Hotel in Puerto Aventuras
#5 Top resorts Hotel in Puerto Aventuras
#5 On the Beach Hotel in Puerto Aventuras
#5 Luxury Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
#6 Spa Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Sensimar Seaside Suites & Spa staff and other travellers.
1,512 questions
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Mansfield, United Kingdom

See all questions (1512)

Questions? Get answers from Sensimar Seaside Suites & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were in the premium rooms with a sea view perfect”
 of 5 bubbles V3998YZangelap, 1 Dec 2016 | Read review
“Sea view room (Premium side)”
 of 5 bubbles mariayom, 29 Nov 2016 | Read review
“Go to Ruebens fitness classes, Tai chi on the pier is amazing”
 of 5 bubbles NoNameToDisplay, 29 Nov 2016 | Read review
“Ask for the newly refurbished rooms.”
 of 5 bubbles michelleb12016, 28 Nov 2016 | Read review
“We were in the Premier Suites. Swim up rooms on ground floor, pool view 2-6th floor, 5 & 6th with sea view too I think. Worth it for a little extra cost. ”
 of 5 bubbles D1494RCleer, 26 Nov 2016 | Read review
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