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Sensimar Seaside Suites & Spa

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7,266 Reviews from our TripAdvisor Community

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Showing 7,081: English reviews
Birmingham, UK
Reviewed yesterday NEW

My husband and I stayed at SSS&S for two weeks over New Year. It was our first time in Mexico and we will definitely return. I've heard others say that you haven't experienced proper all inclusive until you've been to Mexico and now we know why. Here we had the choice of buffet or restaurant service with some excellent food...

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6Thank Freckly68
Peterbroough
Reviewed yesterday NEWvia mobile

Struggling with a big case of the return to reality holiday blues, everything about Sensimar Seaside Suites was spot on, food amazing, service was 10/10, the whole resort was so clean and the staff really friendly. The weather was good, hot but bare able we had a few rain showers but they really cleared the air. Plenty of sun beds...

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3Thank catscommando
Newcastle upon Tyne, United Kingdom
Reviewed 2 days ago NEW

An amazing place with Amazing staff who can't do enough to help everything they do for you they always say "it's a pleasure" and I feel they mean it! Grounds are amazing and well kept. Restaraunts are great choice is excellent our favourite was the Asian although all great x we wanted a totally relaxing holiday and we got it...

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2Thank Paula N
London, United Kingdom
Reviewed 2 days ago NEW

Bad points first : Beware of Exotic Travellers Reps/Agents - this is a Timeshare company (good for Americans or UK folk that want to go back to the same place year after year). The Beach - It's long but there is only a short stretch where you can go in the water without water-shoes and that is directly in front...

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2Thank Andy S
Reviewed 3 days ago NEWvia mobile

We have just returned to the U.K. after a lovely luxurious week at the Sensimar. We booked a last minute deal and were new to this style of all inclusive holiday, usually opting for something more adventures and independent. However after this experience we may be converted! The whole complex is clean and well cared for. The suite was equally...

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8Thank alannaa2017
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Alanna, Thank you for choosing our Sensimar Seaside Suites for your last minute vacations. It was a pleasure for us to host you here and it is great to hear you had a lovely luxurious week. We appreciate you for taking the time to write about your recent experience, your opinion is truly important for us. We value your...

Cardiff, United Kingdom
Reviewed 3 days ago NEW

Although we had a bit of a problem at the start regarding overbooking this was resolved by the Thomson Rep and a good outcome. Even so we had a great experience with a swim up pool in the newish block. The restaurants were ok to very good based on personal taste. (loved the pan asian). Hint - If you do...

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1Thank loos1915
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, Thank you for choosing our Sensimar Seaside Suites for your New Years Holidays. It was a pleasure for us to host you here and it is great to hear you hadan amazing experience. We appreciate you for taking the time to write about your recent experience, your opinion is truly important for us. We value your kind comments...

Reviewed 3 days ago NEWvia mobile

First time in Mexico for me and my boyfriend and we weren't disappointed. Firstly on arrival, you're welcomed by the friendly staff with a glass of Prosecco waiting for you, you're informed about all the useful and important hotel information. Next you are taken to your rooms on the hotel golf buggies, and your luggage follows shortly after. (Saved lots...

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6Thank Jenny S
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Jenny, Thank you for choosing our Sensimar Seaside Suites for your New Years Holidays. It was a pleasure for us to host you here and it is great to hear you had an amazing experience. We appreciate you for taking the time to write about your recent experience, your opinion is truly important for us. We value your kind...

Montreal, Canada
Reviewed 4 days ago NEW

First of all, the hotel grounds are in top shape. This being an older resort, the vegetation is lush and mature. Unfortunately, my first experience with this hotel was less than stellar. Upon arrival we were told that we had won a raffle for a free upgraded ocean view room. This was odd as I did not partake in nor...

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10Thank northcat124339
Wolverhampton
Reviewed 4 days ago NEW

What can I say we my wife and I arrived on New Year's Eve.We were quickly sorted and taken to our suite .The suite was lge with lge jacuzzi shower room and king sized bed .Thers was a fantastic band and disco playing Nr by in front of reception ,we saw new year with a bang .Over the 10 days...

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3Thank Darren W
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Darren, Thank you for choosing our Sensimar Seaside Suites for your New Year´s Holidays. It was a pleasure for us to host you here and it is great to hear you had an amazing experience. We appreciate you for taking the time to write about your recent experience, your opinion is truly important for us. We value your kind...

London
Reviewed 4 days ago NEW

Overall this was a perfect holiday, a few problems on bookings in the restaurants but nothing that spoilt our holiday. Ronaldo our butler was the best, also Hector in the main bar, if everyone took example from these two it would be perfecto!

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3Thank Dot P
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, Great to hear you had a perfect holiday while staying at Sensimar Seaside Suites. It was a pleasure for us to host you here. We appreciate you for taking the time to write about your recent experience, your opinion is truly important for us. We value your kind comments about facilities and specially the staff as they are...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sensimar Seaside Suites & Spa

Address: Km 95 Carretera Cancun-Tulum, Puerto Aventuras 77710, Mexico (Formerly El Dorado Seaside Suites)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: £259 - £688 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sensimar Seaside Suites & Spa 4.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
El Dorado Seaside Hotel
El Dorado Seaside Suites Mexico
El Dorado Resort Spa
Hotel El Dorado Seaside
El Dorado Seaside Resort
El Dorado Spa
El Dorado Seaside Mexico
Eldorado Seaside Suites
Eldorado Resort
Sensimar Seaside Suites & Spa Riviera Maya, Mexico - Puerto Aventuras
Hotel Style:
#1 Romantic Hotel in Puerto Aventuras
#1 Family Hotel in Puerto Aventuras
#5 Top resorts Hotel in Puerto Aventuras
#5 On the Beach Hotel in Puerto Aventuras
#5 Luxury Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
#6 Spa Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Sensimar Seaside Suites & Spa staff and other travellers.
1,614 questions
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Mansfield, United Kingdom

See all questions (1614)

Questions? Get answers from Sensimar Seaside Suites & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you booked a premier room check if its recessed as you will loose the sun by mid day”
  • Primaire room
 of 5 bubbles loos1915, 13 Jan 2017 | Read review
“Leave 50 pesos each day then see the magic only complaint water was never hot ”
 of 5 bubbles 330darrenw, 12 Jan 2017 | Read review
“We would recommend swim up rooms if possible, try for rooms in the 4000.”
 of 5 bubbles TMac57, 12 Jan 2017 | Read review
“Opt for a premium suites - they are more peaceful but still close enough to the action to take part.”
 of 5 bubbles Soodge, 12 Jan 2017 | Read review
“we stayed in a beach from jacuzzi room, very convenient for us as every day was a beach day!”
 of 5 bubbles neilnantwichuk, 11 Jan 2017 | Read review
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