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Hotel Barcelo Maya Beach

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Hotel Barcelo Maya Beach
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7,582 Reviews from our TripAdvisor Community

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Showing 4,204: English reviews
Reviewed yesterday NEWvia mobile

This place is absolutely stunning to look at, but scratch the service and you can tell that many of the staff hate working here. I stayed here once before about 8 years ago and thought the same thing then. Since then I have stayed at 4 other resorts in this area and have always had beautiful service, so I thought...

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Thank Julie J
Reviewed yesterday NEWvia mobile

The food is good, and they have a water park with a surfing tutorial, and it's on a slide, and it's also great and you guys should come and visit and the rooms are comfortable, very clean!!!!!🙏🏼🙏🏼👍🏼👍🏼

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Thank x x
Reviewed 2 days ago NEWvia mobile

My daughter and I looked forward to dinner each evening! The staff was extremely professional, efficient, and friendly. Thank you Alexis López, Maday Mendoza, Antelmo Jimenez, and Esther Jimenes for making our evenings so enjoyable.

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Thank Kimberly O
Chicago
Reviewed 3 days ago NEW

Just got back from a 6 day stay in Feb, 2017. we read a lot of reviews (the good, the bad and the ugly) before the trip so we had more realistic expectations before getting there. We booked at Caribe but we sent to Beach. Again we knew this could happen based on reading reviews. Beach side turned out to...

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2Thank Madison_L
Playa del Carmen, Mexico
Reviewed 3 days ago NEW

The bufet at Maya beach is wonderful. Amazing selection and they keep it t interesting. The weightier Antonio Valesquez made sure that my family got the best service and enjoyed a wonderful diner!!! The manager at the bufet is excellent as well. The kids club is outstanding. My kids loved going there and they are not the type to be...

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Thank marinela72
Oak Park, California
Reviewed 3 days ago NEW

My wife and I joined another couple for a week at the Barcelo Maya Beach Resort. It is actually one of five contiguous hotels that make up a very large resort. The experience was better than expected, as the entire place is very well run. The food choices are ample and the food is very good (not necessarily for foodies,...

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Thank jameslockard
Toronto
Reviewed 4 days ago NEW

Stayed at the Barcelo Maya Beach resort for 10 days in November 2016 with family. Check-in was fast and efficient. We were met with a cold drinks, always a plus. The grounds are beautifully landscaped and well maintained with small wildlife sharing the space with you (mostly Iguanas). The Maya Beach resort, I was told is the oldest of the...

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Thank GirlOnTheGoToronto
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Ms GirlOnTheGoToronto Thank you very much for sharing this great review of your recent stay at Barceló Maya Beach. We are thrilled that you have enjoyed your stay. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  All trays of our buffets are being constantly checked by...

Reviewed 5 days ago NEWvia mobile

Staff is amazing and helpful. Rides are a blast !! #1service ! Ladies, this is not just for the boys! Great way to enjoy a day at Barcelo as a couple:) wave rider was totally awesome, wasn't busy and staff made us look cool doing it lol

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Helpful?
Thank Chris R
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Mr Chris R Thank you very much for your kind comments, we are pleased to know that you enjoyed the Surf Ride. It will be a pleasure to have you back on your next holidays Sincerely Erika García Argueta Sub Director Beach| Assistant Director Beach Barceló Maya Grand Resort subdirector.beach@barcelomaya.com T+52 984 875 15 00 | Ext. 1521

Ottawa
Reviewed 6 days ago NEW

This was our third trip to Barcelo on the Mayan Riviera, and my expectations were guarded but high. There are 5 hotels on the property; May Beach, Maya Caribe, Maya Colonial, May Tropical and the luxurious Maya Paradise. Our first trip was in 2008 and we stayed at the Maya Tropical, it was lovely, in fact the entire resort no...

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4Thank NonameDave
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Mr NonameDave Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We appreciate...

White Rock, British Columbia
Reviewed 6 days ago NEW

We are a married couple who just spent a wonderful week at the Barcelo Maya Beach resort. We have travelled all over the world to beach destinations over the past 20 years and have stayed at multiple all inclusive resorts. This was our 7th time to the Barcelo Grand property, and I would consider it our favorite one that we...

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4Thank Troy K
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

We would like to express our gratitude for the comments you made about your recent visit. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Maya Beach was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Barcelo Maya Beach

Address: Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: £188 - £466 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Barcelo Maya Beach 4*
Number of rooms: 630
Reservation Options:
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Also Known As:
Barcelo Puerto Aventuras
Barcelo Hotel Maya Beach
Barcelo Maya Palace
Barcelo Maya Mexico
Barcelo Maya Resort
Catalonia Rivera Maya
Maya Beach Resort
Barcelo Beach Maya Mayan Resort Riviera
Barcelo Maya Beach Resort Cancun
Hotel Barcelo Maya Beach Riviera Maya, Mexico - Puerto Aventuras
Hotel Style:
#5 Romantic Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#7 Business Hotel in Puerto Aventuras
#9 Spa Hotel in Puerto Aventuras
#9 Luxury Hotel in Puerto Aventuras
#10 On the Beach Hotel in Puerto Aventuras
#10 Top resorts Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Barcelo Maya Beach staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get club premium. It's worth every penny. Beach is quite than Caribe.”
 of 5 bubbles Madison_L, 18 Feb 2017 | Read review
“Ask to be facing away from the theater and not near the concert venue if there are concerts scheduled.”
 of 5 bubbles jameslockard, 18 Feb 2017 | Read review
“If you are a beach person stay at the Maya Beach.”
 of 5 bubbles GirlOnTheGoToronto, 17 Feb 2017 | Read review
“Stay somewhere else.”
 of 5 bubbles NonameDave, 15 Feb 2017 | Read review
“Ask to not be near the theatre.”
 of 5 bubbles LJBD12, 13 Feb 2017 | Read review
5 of 5