We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Barcelo Maya Colonial

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Barcelo Maya Colonial
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

5,289 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Barcelo Maya Colonial
See the most recent reviews
Showing 2,863: English reviews
Reviewed 24 July 2014

My husband and I visited Barcelo Maya Colonial in Rivera Maya, Mexico in 2010 for our honeymoon vacation. What a fabulous trip and a gorgeous resort! WOW! It was so much more than I expected. Beautiful, tropical, luscious vegetation complete with it's own white sandy beach, multiple large pools with swim up bars, a beautiful lobby, nice rooms and what...

 Report
Helpful?
3Thank MrsBarrie
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, Thank you very much for sharing the experience of your stay at our hotel in Tripadvisor network. Your recommendations have been analyzed with our Executive Chef. Your comments will help us to continue working on our commitment to continuous improvement and quality standards. We hope to see you soon in our establishment... may be for your anniversary? :)...

Reviewed 23 July 2014

Poor service. Noisy construction. Only 4 a la carte reservations per week in dinners. Wines are extra cost. Food is average. No room service included. Last year we stayed at the Iberostar paradise beach, cheaper and a lot better.... way better. We are at the reception waiting for another room in spite of asking for it since yesterday. They seem...

 Report
Helpful?
5Thank ercastrog
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, Thank you for letting us your comments which helps us to improve our services. It is very important to us to follow and program every request of our guests. We are sure that despite the high occupancy that we have we are able to accomplish your wishes. We remain to your service. Best regards, The Management

Reviewed 23 July 2014 via mobile

I have travelled extensively in the Caribbean, this was my first trip to Mexico, and I had reservations, but it really surpassed my expectations. The resort at Barcelo Maya Colonial was CLEAN and very well maintained. I judge everywhere, by the condition and cleanliness of the common areas and I was very surprised to find the resort so well kept!...

 Report
Helpful?
3Thank MichelleKay552
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, Thank you very much for sharing the experience of your stay at our hotel in Tripadvisor network. We are pleased that we have met your expectations regarding our services. Your recommendations have been analyzed with our Executive Chef and the Food & Beverage Management; We are sure that the staff will be very pleased to welcome you again....

Edmonton, Canada
Reviewed 22 July 2014

My boyfriend and I just returned from the Barceló Maya Colonial, and what an experience it was! He is well-travelled, but this was my first big trip, and it couldnt have been a nicer time. The lobby took my breath away, and the check-in guy was excellent. The room was standard, but we didn't spend a lot of time in...

 Report
Helpful?
2Thank HappyCanucks2014
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, We appreciate your kindly comments which have been sent to the Barceló Maya Colonial - Tropical staff involved in your entire satisfaction. We look forward to welcome you back soon. We are sure there is more of this beautiful paradise that you can enjoy! Best regards! The Management

Chelsea, United States
Reviewed 21 July 2014

First - I have been to Cancun and the Riviera Maya many times and this year marks my 30th year visiting Mexico. My 1st trip to the Barcelo Tropical was the week of June 1st 2013 and I recently stayed the week of June 15th 2014 at the Colonial. Last year was a "rain soaked" trip and we had very...

 Report
Helpful?
5Thank Keith M
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, We appreciate your kindly comments which have been sent to the Barceló Maya Colonial staff involved in your entire satisfaction. Thank you for taking the time to write a great review of your trip. Your comments will help us to continue working on our commitment to continuous improvement and quality standards. Best regards, The Management

Mercedes, Texas
Reviewed 21 July 2014

We stayed at the Barcelo Colonial room 6356... we had a great week...this place is very nice and the folks who work there are friendly and helpful.... we were right next to the construction and it didnt bother us at all....with the door closed to the patio you really could barely hear it....the place is immaculate and well maintained.... the...

 Report
Helpful?
1Thank eposadas
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, We appreciate your kindly comments which have been sent to the Barceló Maya Colonial & Tropical staff involved in your entire satisfaction. We are sure you will enjoy the new surprising services that Barceló Hotels is preparing for you! We are sure the next time you visit us, all your family will have a new adventure to tell!!...

Reviewed 19 July 2014 via mobile

We had 2 rooms. Rooms were clean and spacious. Great service from everyone. Had meals at: Santa Fe steakhouse, food is good. Waiter is really pushing you to buy the most expensive wine. Kyoto, japenese. You have to ask at the moment of your reservation to be seated around the japenese chef instead of a regular table. Food is good....

 Report
Helpful?
2Thank Peter S
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, We appreciate your kindly comments which have been sent to the Barceló Maya Colonial & Tropical staff involved in your entire satisfaction. We are sure you will enjoy the new surprising services that Barceló Hotels is preparing for you! We are sure the next time you visit us, all your family will have a new adventure to tell!!...

Victoria, Canada
Reviewed 18 July 2014

The Barcelo maya beach colonial is an excellent resort. My husband and I enjoyed the many amenities offered including kayaking, catamarans, wind surfing, tennis and more. We thank Francisco for his help in teaching us to sail and to wind surf. He demonstrated excellent patience in teaching and was very helpful. The hotel staff was always helpful and friendly. Our...

 Report
Helpful?
2Thank sharkleberrypie
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, It is a pleasure for Barcelo Maya Colonial & Tropical Hotel to review your kindly comments with the staff involved in your entire satisfaction, we can assure you that Francisco, Joshua ant the rest of the staff will be very happy to host you again! Thank you very much for visiting this paradise and we hope to see...

Melrose Park, Illinois
Reviewed 17 July 2014

This was my first time staying at the Barcelo Maya Colonial and I loved it and will be back. Everyone was so nice and helpful. For those people complaining about the rooms or the food-all I have to say is you guys must be crazy. The beds were not hard at all, no humidity whatsoever-the A/C worked perfectly. The food...

 Report
Helpful?
4Thank Vanessa A
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, Thank you very much for sharing the experience of your stay at Barcelo Maya Colonial Hotel in Tripadvisor network. We are pleased that we have met your expectations regarding our services. It is great to know that all your family enjoyed their stay; also let us comment that Gustavo, Alfredo and the rest of the staff will be...

Montreal, Canada
Reviewed 17 July 2014

This hotel is ok if you travel with your family, it is a family property. This resort is HUGE , make sure you bring good shoes :) Rooms are spacious and clean, some noisier than others Hotel service is pretty standard Food is standard pretty much in all the resort besides the Palace Deuxe ( you have to pay 5$...

 Report
Helpful?
1Thank Citoyennedumonde-21
BMAYATROPICAL-GS, Gerente at Barcelo Maya Colonial, responded to this review

Dear guest, We appreciate your kindly comments which have been sent to the Barceló Maya Colonial staff involved in your entire satisfaction. Your comments will help us to continue working on our commitment to continuous improvement and quality standards. Best regards, The Management

5,317 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (4916)
Viewed
Hotel & Grounds (838)
Viewed
Pool/Beach Area (1424)
Viewed
Dining (354)
Viewed
View from Room (117)
Viewed
Room/Suite (264)
Viewed
Family/Play Areas (127)
Viewed
Bathroom (49)
Viewed
Business Centre/Function Rooms (5)
Viewed
4:58
Videos (1)
Viewed
Other (1737)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (320)
Viewed
Amenities (129)
Viewed
Beach (16)
Viewed
Junior Suite Deluxe Ocean View Club Premium (35)
Viewed
Kiddy Pool (8)
Viewed
Olympic Pool (7)
Viewed
Pool (26)
Viewed
Dining (54)
Viewed
The Hotel (45)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (81)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (5)
Viewed
Hotel & Grounds (1)
Viewed
Other (74)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto Aventuras
0.0 mi away
Barcelo Maya Palace
Barcelo Maya Palace
#7 of 17 in Puerto Aventuras
5,620 reviews
0.1 mi away
Hotel Barcelo Maya Beach
Hotel Barcelo Maya Beach
#11 of 17 in Puerto Aventuras
7,692 reviews
0.0 mi away
Barcelo Maya Tropical
Barcelo Maya Tropical
#5 of 17 in Puerto Aventuras
4,182 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Barcelo Maya Caribe
Barcelo Maya Caribe
#13 of 17 in Puerto Aventuras
2,932 reviews
10.6 mi away
Luxury Bahia Principe Akumal Don Pablo Collection
10.5 mi away
Occidental at  Xcaret Destination
Occidental at Xcaret Destinatio...
#68 of 212 in Playa del Carmen
11,405 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Colonial

Address: Carretera Chetumal-Puerto Juarez | Km 266.3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: £175 - £387 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Colonial 4*
Number of rooms: 481
Reservation Options:
TripAdvisor is proud to partner with Orbitz, BookIt.com, Expedia, Booking.com, Barcelo, Despegar.com, Travelocity, Cheap Tickets and Jetsetter so you can book your Barcelo Maya Colonial reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Maya Colonial Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Colonial
Barcelo Maya Colonial Beach Resort
Barcelo Maya Caribe & Beach Resort
Barcelo Maya Tropical & Colonial Beach
Barcelo Maya Colonial Riviera Maya, Mexico - Puerto Aventuras
Hotel Style:
#1 Business Hotel in Puerto Aventuras
#3 Top resorts Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#3 On the Beach Hotel in Puerto Aventuras
#3 Family Hotel in Puerto Aventuras
#3 Luxury Hotel in Puerto Aventuras
#4 Spa Hotel in Puerto Aventuras
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Colonial staff and other travellers.
543 questions
Ask a question

See all questions (543)

Questions? Get answers from Barcelo Maya Colonial staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request what you require, e.g. non smoking, floor level, size of bed, or beds etc. very accommodating to your needs.”
 of 5 bubbles crs160, 25 Mar 2017 | Read review
“Avoid rooms at the Colonial & Tropical that face the Palenque Theater, unless you want to listen to concerts.”
 of 5 bubbles AustinIce, 24 Mar 2017 | Read review
“Top floor is best.”
 of 5 bubbles canadagirl91, 20 Mar 2017 | Read review
“Don't worry about getting a room closest the pool. All are pretty close. Better to get an upper floor facing direction you prefer.”
 of 5 bubbles torontocouple15, 20 Mar 2017 | Read review
“get a bottom floor if you want easy access.”
 of 5 bubbles Sadihutt2015, 17 Mar 2017 | Read review
5 of 5