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Barcelo Maya Tropical

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4,017 Reviews from our TripAdvisor Community

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Showing 2,444: English reviews
Hempstead, New York
Reviewed yesterday NEWvia mobile

I have been to many all inclusive resorts in my life and this one was very much above par. Huge resort with multiple buildings and multiple dining options. Was here for 4 nights for the Phish shows and the staff treated the 8000 or so fans like 5 star guests. I highly recommend this resort

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Helpful?
Thank robert R
Connecticut
Reviewed 2 days ago NEW

My husband and I attended a series of weekend concerts on the grounds of the Barcelo Maya and stayed at the resort for convenience (other resorts were offered as part of the concert package). Let me start by saying this resort is huge! The largest I've stayed at by far. This is good for pool and beach and dining options,...

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1Thank readicculus
Reviewed 2 days ago NEWvia mobile

We visited this resort from Jan 5 - Jan 10. We were 2 adult couples in need of some "adult" time after the holidays. There were way more pros than cons but I will list them below separately: Pros: Clean (everywhere) Food - buffets had lots of choices and no line ups. Not much seafood. There was shrimp everyday but...

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1Thank Jolaine G
Reviewed 3 days ago NEWvia mobile

Beautiful and wonderful all at the same time! Grounds are impeccable and guest are treated like royalty! Special thank you to J. Carlos and Diana at the front desk for taking care of a minor concern immediately! Lots to do in the resort without leaving unless doing an excursion! Will go here again! Be sure to see Jose at the...

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1Thank Sandra F
Phoenix, Arizona
Reviewed 3 days ago NEWvia mobile

Awesome server Edilberto Kuyoc!!! Ask for him....you won't be disappointed. Good late night food options! He will keep your drinks flowing! Great location. If you are not sure what drink to order ...Edilberto can help you!

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Thank Mary D
Atlanta, Georgia
Reviewed 3 days ago NEW

We stayed the first week in January and this resort has its pluses and minuses. I gave it 4 stars, but really it's a 3.5 star resort. There are several pools and all are amazing. They have different kid pools. Maya Beach/Caribe have smaller kid pools that are suitable for 2 year olds. And Maya Tropical/Colonial has a great water...

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1Thank Andrew B
Reviewed 4 days ago NEW

I'm the active dad that wants new experiences on vacations. The rest of my family ranges from "let me sit and read on the beach" to "what's next!". We all had an incredible journey while we were at Barceló Maya Tropical. The staff at the pool area got us going right away: yoga (never did that before), water polo, water...

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1Thank Ron S
Reviewed 6 days ago NEWvia mobile

We've been to AI resorts before so we knew what we were had experiences to compare this to. We did have an overall great trip! There were definitely pros and cons. Pros: The restaurants we delicious, the shows were fun to watch, lots of entertainment available, non motorized water sports were free. We went on an anniversary trip and it...

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1Thank mrsgreen120
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear mrsgreen, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely...

Regina, Canada
Reviewed 1 week ago

I just returned from a stay at the Barceló Maya Tropical. I had kept a box with two wrist watches in the bottom of my bag. I realize these should have been kept in the safe as they were stolen. I had not touched the watches once the entire trip or even opened the box until the day of my...

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3Thank marissagetzlaf
Denver, Colorado
Reviewed 1 week ago

The resort is nice, but it left a bad taste in our mouths when we found out the maid or someone stole money from our wallets. My husband had his wallet in his jeans, in a suit case, with clothes piled on top. The person dug around in the luggage and took a $100.00 bill from his wallet. He had...

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1Thank vrenme

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: £196 - £372 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Tropical 4*
Number of rooms: 479
Reservation Options:
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Also Known As:
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Riviera Maya, Mexico - Puerto Aventuras
Hotel Style:
#3 Top resorts Hotel in Puerto Aventuras
#3 On the Beach Hotel in Puerto Aventuras
#3 Luxury Hotel in Puerto Aventuras
#4 Spa Hotel in Puerto Aventuras
#5 Business Hotel in Puerto Aventuras
#7 Family Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Tropical staff and other travellers.
190 questions
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Questions? Get answers from Barcelo Maya Tropical staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms only have garden views”
 of 5 bubbles andrewbU7386CI, 17 Jan 2017 | Read review
“Bring a snorkel to make it easy to swim with the turtles when ever you want.”
 of 5 bubbles D5954SZrons, 16 Jan 2017 | Read review
“We stayed in 7205 and versus the other rooms we were pleased with location to pool / beach area”
 of 5 bubbles jilldwc, 1 Jan 2017 | Read review
“All rooms are great. Entire resort is very nice.”
 of 5 bubbles 200chadf, 15 Dec 2016 | Read review
“Look for the rooms closer to the pool”
 of 5 bubbles minosa2015, 12 Dec 2016 | Read review
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