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Barcelo Maya Tropical

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Traveller (4563)
Pool & Beach (1298)
Room & Suite (362)
Overview
  • Excellent63%
  • Very good23%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“yucatan building”(88 reviews)
“seafood”(263 reviews)
“maya tropical”(116 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Barcelo Maya Tropical
Special Offer: Up to 30% - Caribean
Hotel deals
Offers from Barcelo Maya Tropical
Special Offer: Up to 30% - Caribean
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,576)
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3,479 results
Traveller rating
1,853
983
349
175
119
Traveller type
Time of year
LanguageEnglish
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1,853
983
349
175
119
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1 - 5 of 3,479 reviews
Reviewed yesterday via mobile

I came on a family vacation here, it was great except a few things. I am 17 years old turn 18 in a month. Since I am under 18 I had a black wrist band and it was very frustrating when I couldn’t even play...More

Thank srlichti
Response from BMAYAFASEII, Propietario at Barcelo Maya TropicalResponded today

Dear, srlichti We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló hotel and apologize if you experienced any inconsistency in our service, but as you say you are only 17 and still underage...More

Hotel's Favourite
Reviewed 24 May 2018 via mobile

We have been coming to Barcelo maya since 2000 and have watched colonial,tropical and palace added. A great addition was having air conditioning in buffet area. Seen lots of changes over the years. Some good some not. We tried many different places and nothing ever...More

4  Thank steve P
Response from BMAYAFASEII, Propietario at Barcelo Maya TropicalResponded 25 May 2018

Dear. Steve P We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are...More

Reviewed yesterday

Beautiful hotel. Is is very vast. 5 hotels make up this resort and you can use all facilities across the whole site, with the exception of the Palace-unless you are staying in that part. It is like it's own village. There are approx 20 restaurants,...More

Thank Michelle K
Response from BMAYAFASEII, Propietario at Barcelo Maya TropicalResponded today

Dear, Michelle K We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are...More

Reviewed yesterday

We arrived home last night, and since I always enjoyed reading reviews from people who have completed their stay at Barcelo, I feel like I owe you guys this one. So here it is: We got to the resort without any issues. Traveling with two...More

1  Thank Ania G
Response from BMAYAFASEII, Propietario at Barcelo Maya TropicalResponded today

Dear, Ania G We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are...More

Reviewed 2 days ago

Nice property in Puerto Aventura however guest services makes stay stressful. Check in took over one hr. in a hot humid receprion area and no refreshments offered. Specialty restaurants were not available for 2 days even though we tried to schedule the day we arrived....More

Thank sandro s
Response from BMAYAFASEII, Propietario at Barcelo Maya TropicalResponded 2 days ago

Dear, sandro s We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$198 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Puerto Aventuras
#6 Luxury Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$198 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Puerto Aventuras
#6 Luxury Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (4563)
Pool & Beach (1298)
Room & Suite (362)
Dining (352)
Amenities (57)
Family and Play Areas (51)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
Kelly L
2 July 2018|
AnswerShow all 4 answers
Response from Dan C | Reviewed this property |
We were at Barcelo Maya tropical from June 25-July 4. There were 2 days where there was tons of seaweed so we really didn’t want to spend much time in the ocean. Outside of that, the ocean was incredible. Warm and crystal... More
0
Votes
nicholaclement
22 June 2018|
AnswerShow all 6 answers
Response from David E | Reviewed this property |
The a la cartes are based on where you are staying. There are 5 Hotels on the property. If you want access to all the a la cartes you must stay at the Palace. If you want access to all the a la cartes except for the ones at... More
1
Vote
Randy Y
20 June 2018|
AnswerShow all 5 answers
Response from Joanne C | Reviewed this property |
I wouldn't recommend leaving the resort at night unless your going to another Barcelo property. I'm from New York and wouldn't travel in the evening :)
0
Votes
Room Tips
"when traveling with kids, ask for a mid location to be "close" to everything"
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"Make ala carte reservations prior to arriving."
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"Don't get a room right across from the "theater" which is basically open air and noisy at night."
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"I always prefer a top floor."
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