We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/12/2017 04/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Barcelo Maya Palace

    Carretera Chetumal-Puerto Juarez km 266.3 | Xpu Ha, Puerto Aventuras 77750, Mexico
    011 44 808 168 7117
    Hotel website
    Save
    Lowest prices for your stay
    03/12/2017 04/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 10% below average rate

    The price you found is 10% lower than this hotel's average rate of US$371/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$354Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$326
    SAVE US$28
    US$335
    US$335
    Traveller (6087)
    Pool & Beach (1724)
    Room & Suite (658)
    Barcelo Maya Colonial
    6,123 reviews
    #5 of 17 hotels in Puerto Aventuras
    0.04 mi
     
    Barcelo Maya Tropical
    4,857 reviews
    #7 of 17 hotels in Puerto Aventuras
    0.06 mi
     
    Catalonia Royal Tulum
    7,425 reviews
    #2 of 4 hotels in Xpu-Ha
    1.0 mi
     
    Barcelo Maya Caribe
    3,506 reviews
    #12 of 17 hotels in Puerto Aventuras
    0.2 mi
     
    Overview
    • Excellent64%
    • Very good22%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “fish” (531 reviews)
    “oaxaca building” (111 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Barcelo Maya Palace
    Special Offer: Join my Barceló
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$326.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Aventuras hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "4079acddd3b4409daaea7192ee2d4b7c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":673129,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34391211],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":12,"year":2017},"checkout":{"day":4,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":326,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"4079acddd3b4409daaea7192ee2d4b7c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":354,"lowestMetaPrice":326,"additionalPartner":false,"highestMetaPriceDisplay":354,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":354,"lowestMetaPrice":326,"highestMetaPriceDisplay":354,"hotelName":"Barcelo Maya Palace","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQwNzlhY2RkZDNiNDQwOWRhYWVhNzE5MmVlMmQ0YjdjIiwiQUlLIjoiNDU0NzM1OTQ3MjFjNDg3ZDlkYjRlMGM4ZmM0Y2JjMzAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/12/2017", "checkOut": "04/12/2017", "lowestPrice": "US$326", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79024372":"OrbitzEWS","32642419":"Expedia","65768216":"Hotwire","34391211":"BookingCom","118385636":"BarceloDS","109231880":"HotelsCom2IB","53947787":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (7,425)
    There are newer reviews for Barcelo Maya Palace
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1,351 - 1,355 of 4,848 reviews

    Reviewed 14 December 2016 via mobile

    Stayed Oceanfront in Maya Palace and it was incredible. Beautiful weather, polite and helpful staff and more food/drinks than you can imagine. Would highly recommend for families, groups or even yourself. Will return again very soon. Try the snorkeling and Surf Pool!

    1  Thank WillMako
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 15 December 2016

    Dear WillMako First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barcelo Palace hotel and are delighted to read that we were able to match your expectations. Best Regards The Managment

    Reviewed 13 December 2016 via mobile

    Great room, food, drinks, shows, experience -premium upgrade is worth every penny!!! Cocktail & private welcome, custom bar & canapés, champagne welcome, open mini bar, free breakfast in bed, access to everything (bowling, putt putt, casino & water sports). Loving every minute!!!More

    Thank Vid14
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 14 December 2016

    Dear Vid14 Thank you very much for sharing this great review of your recent stay at Barceló Palace. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire...More

    Reviewed 11 December 2016

    If your looking for a destination wedding this is the best place to be! We got married 11/5/16 and had 30 guests traveling from all over the United States. Our wedding coordinator (Abraham) was AMAZING! He made sure our day was perfect from the moment...More

    Thank lah12345
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 13 December 2016

    Dear lah12345 Thank you for making our Barceló Maya Palace your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Is amazing...More

    A TripAdvisor Member
    1
    Reviewed 11 December 2016 via mobile

    Wonderful place!!! Service, food and activities are amazing. Palace is worth upgrade. The French restaurant is great. The chef knows the cuisine. The resort is clean and well kept. Bingo at our pool has been fun.

    Thank A TripAdvisor Member
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 13 December 2016

    Dear guest Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Best Regards The Managment

    Reviewed 10 December 2016 via mobile

    Clean rooms, well maintained facilities and grounds. The staff were all friendly and helpful. The food here was good, not spectacular, but good. The restaurants that required reservations had better food, and I definitely recommend checking them out. Tokyo bistro was the best we had....More

    Thank RamblinTrav
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 13 December 2016

    Dear RamblinTrav Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and...More

    Barcelo Maya Colonial
    6,123 reviews
    #5 of 17 hotels in Puerto Aventuras
    0.04 mi
     
    Barcelo Maya Tropical
    4,857 reviews
    #7 of 17 hotels in Puerto Aventuras
    0.06 mi
     
    Catalonia Royal Tulum
    7,425 reviews
    #2 of 4 hotels in Xpu-Ha
    1.0 mi
     
    Barcelo Maya Caribe
    3,506 reviews
    #12 of 17 hotels in Puerto Aventuras
    0.2 mi
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$268 - US$617 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Puerto Aventuras
    • #3 Business Hotel in Puerto Aventuras
    • #4 Romantic Hotel in Puerto Aventuras
    • #5 Top resorts Hotel in Puerto Aventuras
    • #5 Luxury Hotel in Puerto Aventuras
    • #5 On the Beach Hotel in Puerto Aventuras
    • #6 Spa Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 756
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Barcelo, Orbitz, Travelocity, Hotwire, getaroom.com, Evoline ltd, TripOnline SA and Cancelon so you can book your Barcelo Maya Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Barcelo Maya Palace Deluxe Hotel Puerto Aventuras ,
    • Barcelo Puerto Aventuras ,
    • Barcelo Hotel Puerto Aventuras ,
    • Barcelo Maya Palace Riviera Maya, Mexico - Puerto Aventuras
    Add Photo Photos
    Traveller (6087)
    Pool & Beach (1724)
    Room & Suite (658)
    Dining (619)
    Hotel & Grounds (3489)
    Family and Play Areas (128)
    Bathroom (91)
    Business Centre & Event Rooms (32)
    Nearby
    Barcelo Maya Tropical
    4,857 reviews
    .06 miles away
     
    Barcelo Maya Colonial
    6,123 reviews
    .04 miles away
     
    Catalonia Royal Tulum
    7,425 reviews
    1.01 miles away
     
    Barcelo Maya Caribe
    3,506 reviews
    .18 miles away
     
    Nearby Restaurants
    Jessie Gelato
    348 reviews
    1.28 miles away
    Rauxa Restaurant & Show
    215 reviews
    1.30 miles away
    Royal Grill
    106 reviews
    1.37 miles away
    Cafe Ole
    524 reviews
    1.27 miles away
    Nearby Attractions
    Dolphinaris Barcelo
    779 reviews
    .22 miles away
    Cenote Jardin del Eden
    296 reviews
    .95 miles away
    Dressel Divers
    415 reviews
    .23 miles away
    Divers UnderGround
    67 reviews
    .42 miles away
    Ask a question
    Questions & Answers
    zbur1968
    21 November 2017|
    Answer
    Response from rnmn528 | Reviewed this property |
    The Oaxaca building at the Palace is the only building on the resort close to being a beach front room. The only thing that separates the Oaxaca beach front room from the ocean is the walkway that runs along the entire... More
    0
    Votes
    Pauladrake
    20 November 2017|
    AnswerShow all 2 answers
    Response from judi551 | Reviewed this property |
    I agree
    0
    Votes
    Room Tips
    "Ocean view, pool view, and garden view rooms are the choices...none are bad views"
    Read review
    "Go premium wherever on the resort you stay or your restrictions will be problematic."
    Read review
    "All of the rooms beautiful. Stayed in the Michoacan Building closest to everything. The tourist desk in the..."
    Read review
    "Requests for rooms closer to the beach are pointless. Ask for a top floor room and accept that you will be..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing