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Catalonia Yucatan Beach

Certificate of Excellence
GreenLeadersPlatinum level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Catalonia Yucatan Beach
Catalonia Yucatan Beach
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1,948 Reviews from our TripAdvisor Community

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Showing 1,459: English reviews
Northern Ont.
Reviewed 23 January 2011

I guess I will start with the bad part of my trip. We arrived at 2am delays with the plane no biggie. We get to our room 2151 probably the worst room on the resort. I thought oh well its not that bad. Outdated but who cares. The toilet broke about 5 mins in. They did come to fix it,...

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Helpful?
Thank roladice
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. I hear all your comments, and certainly we will take seriously your feedback and...

Toronto, Canada
Reviewed 23 January 2011

Literally, the best holiday ever... The resort was beautiful and NOT TOO big... Just the right size... You get to use the facilities at both the Yucatan side and the sister-resort Riviera Maya which is a plus... There were lots of pools, 2 swim-up bars.... LOTS TO DO ALL DAY LONG! The resort was spotless, literally every time I was...

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Helpful?
Thank sweet_n_sour101
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel....

London, Canada
Reviewed 22 January 2011

Our family stayed at the Catalonia the last week of December. On our last day there I found a men's gold ring which I am trying to return. The hotel has been unable to help and I am hoping someone will read this and contact me. Our stay at the hotel was great. The New Years Party was a blast!...

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Helpful?
Thank Hola004
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. I hear all your comments, and certainly we will take seriously your feedback and...

Medicine Hat, AB
Reviewed 19 January 2011

This was a really great vacation for the whole group. The Hotel was nice, food was good and the booze was great. We really enjoyed ourselves and had a nice relaxing holiday. Only a few minor issues, and they werent that big of a deal. The room we thought we were getting wasnt what we got, we had to upgrade...

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Helpful?
Thank kjosad
Burnaby, Canada
Reviewed 18 January 2011

My partner and I stayed at the Catalonia from Jan 7-14. We didnt really have many complaints. Out check in was pretty quick and the service to out room was great...until we entered our room and saw that they gave us 2 double beds :( We went to the front desk and asked them to switch us, but they couldnt...

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Helpful?
Thank Dee229
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel....

Ontario
Reviewed 17 January 2011

We are seasoned travellers having visited approximately 20 all inclusives. Start with the bad as there wasnt much. - arrived at the hotel at 11:10 am and were told it would be a 4 hour wait to get a room. - we booked in the Yucatan but were told it was full and were given a room on the Riviera...

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Helpful?
2Thank AndrewGrove80
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. I hear all your comments, and certainly we will take seriously your feedback and...

Milton
Reviewed 17 January 2011

Jusy came back from Catalonia Yucatan yesterday...travelled with husband and 3 year old...and another family with young child.... What can I say...overall enjoyed the trip...the nights were cold so don't forget to take warm clothes... Food...very good...some things were luke warm like other reviews said...but didn't find it that bad...soups were always hot... Beach very rocky...laguna for kids rally nice......

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Helpful?
Thank pati555
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel....

Reviewed 16 January 2011

I loved this resort. It's a nice size, great food, cool restaurants with great food, beautiful location, very nice staff! Came with my boyfriend for the first time. We loved it! Beach it a bit too rocky / corally for us, but u can still enjoy it. I miss it

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Helpful?
Thank Stikkiikkinikki
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel....

Virden, Canada
Reviewed 16 January 2011

We stayed at the Catalonia from Dec 31 - Jan 7 and had a wonderful vacation. We had two rooms (our kids are 18 & 20) and they were always kept clean, fresh towels etc. Our maid was Laura and she was awesome ... loved all her towel creations :) For people reading the next review ... there is a...

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Helpful?
2Thank Ondroadagain2
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel....

Ajax, Canada
Reviewed 14 January 2011

We just returned from this resort and were far from impressed. We arrived at the airport and the bus that was to take us to the airport and it was full so we took a taxi. When we finally got to to the hotel it was off the main road of a gated village called Puerto Adventuras (no big deal...

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Helpful?
1Thank dontgohere071383
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. I hear all your comments, and certainly we will take seriously your feedback and...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The 4 star Catalonia Yucatan Beach Resort & Spa is located in the heart of the Riviera Maya, on the private estate of Puerto Aventuras. Located on the beautiful Mexican Caribbean coast, this resort is directly on the beach and offers a comfortable and peaceful atmosphere, perfect for a relaxing break. This mystical area boasts many Mayan archaeological ruins that include Chichen Itza, Tulum and Tikal as well as the natural attractions of Xel-Ha, Cozumel and Xcaret. ... more   less 

Additional Information about Catalonia Yucatan Beach

Address: Av. Xcacel Lote 1 Plano 2 MZ, Puerto Aventuras 77783, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: £140 - £365 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Catalonia Yucatan Beach 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Catalonia Yucatan Beach Hotel Puerto Aventuras
Catalonia Yucatan Beach Puerto Aventuras
Catalonia Yucatan Beach Riviera Maya, Mexico - Puerto Aventuras
Hotel Style:
#7 Luxury Hotel in Puerto Aventuras
#8 Top resorts Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#12 Family Hotel in Puerto Aventuras
#13 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Catalonia Yucatan Beach staff and other travellers.
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Questions? Get answers from Catalonia Yucatan Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 2144 and it over looked the pool”
bar19456, 22 Apr 2017 | Read review
“Upgrade to privelege if you can, rooms are in quieter locations rather than overlooking the pools”
710wendyu, 22 Apr 2017 | Read review
“Imwould recommend upgrading to privelege room”
joseegau18, 18 Apr 2017 | Read review
“if you are not happy with your room, ask if it is possible to move to another one. The staff are very happy to help, if they are able”
kitley2001, 17 Apr 2017 | Read review
“stay at the yucatan side. Ocean view/pool view was great. we had room 8033, had a great view.”
H459SDrebeccaf, 12 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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