About

4.5

#1 of 1 lodge in Ololaimutiek

Location

Cleanliness

Service

Value

Mara Chui Resort offers accommodation in rooms featuring single bed, twin rooms featuring 2 beds and family rooms - suitable for a family of three with young baby below 12years of age. Room facilities include 24 hours hot water shower, flush toilet, electric sockets to charge your cameras, all rooms have a couch, table, chair, reading table light, bathrobes, mosquito nets and hot water. Our resort supply solar light system, can work through night, supply hot shower system can work 24hours, supply water bone hole 150m deep, 3tanks purify treatment, water is clean and safe.

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Property amenities

Free parking

Free internet

Free breakfast

Car hire

Concierge

Currency exchange

24-hour front desk

Express check-in / check-out

Wifi

Breakfast available

Breakfast buffet

Wine / champagne

Gift shop

Mosquito net

Outdoor fireplace

Private check-in / check-out

Laundry service

Room features

Bathrobes

Housekeeping

Safe

Seating area

Sofa

Bottled water

Bath / shower

Complimentary toiletries

Clothes rack

Room types

Non-smoking rooms

Suites

Family rooms

Good to know

HOTEL CLASS

HOTEL STYLE

Charming

Languages Spoken

English

Location

East Of Masai Mara National Reserve Via Oloolaimutia Gate Sekenani Main Gate, Ololaimutiek, Maasai Mara National Reserve 00100 Kenya

Getting there

Mara Lodges Airport30 miSee all flights

Olkiombo Airstrip24 miSee all flights

Car HireSee all Ololaimutiek car hire

See all nearby hotels

85Reviews2Q+A20Room tips

Reviews
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Josh wrote a review Nov 2023

Orlando, Florida3 contributions

Close to park

Great room with hot water, toiletries, good buffet. Wifi only in lobby not rooms and 2g/3g speed. Room comes with 2x 500ml water initially. No water with meals. Very secure and staff is very helpful and speaks English.

Date of stay: November 2023Trip type: Travelled solo

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Response from Mara Chui, Sales at Mara Chui Resort

Responded 2 weeks ago

Dear Stilljosh, Thank you for giving us an opportunity to extend our hospitality to you and for sharing your recent experience with us. It warms our hearts to know that you found our food delightful, our rooms comfortable, and our staff helpful. We take pride in creating an environment that combines quality amenities with a welcoming atmosphere. Your positive feedback motivates us to continue delivering exceptional experiences for our guests. We truly appreciate your kind words. Thank you once again for choosing Mara Chui and for your wonderful review. We look forward to hosting you again in the future. Yours Sincerely Evans Wafula Resort Manager

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

debbysanur wrote a review Nov 2023

Bali, Indonesia24 contributions2 helpful votes

An authentic resort experience just at the entrance of Masai Mara National Park

I stayed for almost a week at Mara Chui Resort which was to explore the Masai Mara National Park. The resort has a very authentic feeling, but I immediately fell at home. Hige gardens and my room was also very big, the lay out of the resort was in such a way that you feel very serene and not crowded at all. The best aspect of Mara Chui were actually the staff, they were so kind and so attentive that it felt like home immediately. don’t forget to ask for James to take you out of bushwalks

Date of stay: October 2023Trip type: Travelled solo

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Response from Mara Chui, Sales at Mara Chui Resort

Responded 3 weeks ago

Dear Debbysanur, Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that you enjoyed your stay with us, and we appreciate your kind words about our staff. Our team is dedicated to providing exceptional services and its truly rewarding to know that we succeed in making your stay feel home away from home. I will be sharing you compliments with James our naturalist, as they will be delighted to hear about their positive impact. We would be honoured to welcome you back for another fantastic stay. If your travels bring you back to Oloolaimutia Maasai Mara, we look forward to hosting you again. Once again thank you for choosing Mara Chui and for sharing your experience. Kind regards Evans Wafula Hotel Manager

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kimoney19 wrote a review Oct 2023

Kuala Lumpur, Malaysia24 contributions8 helpful votes

Basic "eco" resort

I will rate each aspect of the resort to achieve objectivity . 1.Location - This camp is situated out of the Maasai Mara reserve and it is close to the gate so not a bad location however not a premium location. The set up of the resort is a little confusing and the rustic feel is more on the unkempt side . 2. Reception- The staff at the reception were pleasant however and check in was smooth . 3.Look and feel - The resort has no resort feel as the dining area is a big tent that is rather dark . The rooms look rustic and the grounds could do with some upgrades both on the greenery as well as the repairs . Basically the resort feels run down 4.Rooms - while they are large rooms, here is where things go downhill . They are not cleaned well , as we had to request for one room to be cleaned again . The shower design and the showers themselves leave a lot to be desired . The water floods outside the shower and there are not towels to be put on the floor to stop it from flooding . The water pressure was low and the shower head has leaks all pointing to poor maintenance .The bed was ok in our room but several other guests complained of hard mattresses . Generally the resort feels very dated and cannot be in any way be called a premium resort . Food - The food was tasty however the choice was limited . Service was poor in the restaurant as it was short staffed as it is low season . The staff had a good attitude however I felt no sense of ownership for the service delivery from management or the owners. The bar was obviously an afterthought and felt like something from the 90s . It was rarely manned and the guests were frustrated from waiting for service . Generally there was poor communication on activities so one has no idea however the bonfires were good . We got to learn of a bush dinner after it had happened . We were on an all inclusive offer however drinks were not part of it which did not make sense as the incremental cost is negligible.The resort seems popular with a particular niche of clients and i am convinced that they might be the target market . The Maasai porters and guards were a good touch . …

Date of stay: October 2023Trip type: Travelled with family

Room Tip: Basic as it gets so plan for other activities No bar as such for those who may want this service...

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Response from Mara Chui, Sales at Mara Chui Resort

Responded 25 Oct 2023

Dear Duncan, Greetings from Mara Chui. Thank you for giving us an opportunity to extend our hospitality to you and for sharing an appraisal of your experience. It is regrettable that we fell short of your expectations and we sincerely apologize for this. We highly value all our guests and it is always our constant endeavour to deliver a refreshing experience for all. We are grateful for the insightful comments on areas of improvement as it is through feedback such as yours that we have continually become better. We sincerely apologise for the misunderstanding regarding your meal plan as we only offer full board basis and not all inclusive. We apologize for any inconveniences you faced during your stay. We are actively working to resolve the issues you mentioned and your feedback is crucial in helping us improve. We hope to get another opportunity of engaging with you in future for an experience much improved from the last. Yours Sincerely, Evans Wafula General Manager

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Michael J wrote a review Aug 2023

Toronto, Canada2 contributions1 helpful vote

Think twice about booking this camp

This 'camp' is adjacent to the village of Oloolaimutia. It is not out on the savanah. It is run down and needs major maintenance work. The plumbing is rudimentary although hot water in the shower and toilet good. The staff are well meaning and the facility is clean. The food is very basic and the menu repetitive. Perhaps intended to reflect Masai life but no mention of this. I find some of the reviews hard to believe and share the concern of other reviewers that they are not legitimate. There was no sense of community, no night fires or games or other efforts by management to provide a resort feel when I was there. The so called bar was an abandoned building with no sign of life. All activity focused on getting into the dining shelter (a dark tentlike affair) as soon as food was available, eating and going to your room which were rather enclosed and dark. No sense of safari as I know it. Nothing blissful about this place. I understand the owners are not Masai or Kenyan. The guests did not appear to be sophisticated travelers and generally were not encouraged to be communicative with other guests. The park experience was excellent but I would do more research re alternative accommodation if I go back. This place is basically a place to lay your head between drives into the park. Michael J…

Date of stay: August 2023

Value

Location

Service

Trip type: Travelled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Response from Mara Chui, Sales at Mara Chui Resort

Responded 25 Oct 2023

Dear Michael, Greetings from Mara Chui Resort. Thank you for taking time to share your feedback regarding your recent stay at Mara Chui Resort. It is our desire to ensure customer satisfaction by all means. We understand that there are some areas where you felt we could improve, and we are sorry to hear about your concerns. We truly appreciate your response which will ensure we improve on the highlighted areas. Am assuring you of better services to you in the future and have picked the negative part with good intentions to ascertain a balance that will suite all our guests. You are most welcome in the near future to confirm our promise. Thank you and most welcome once again. Yours Sincerely, Evan Wafula General Manager

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ditch-123 wrote a review Jun 2023

Kuala Lumpur, Malaysia40 contributions8 helpful votes

Great stay at Mara Chui

Clean and comfy. Reasonably priced. Choice of breakfast , lunch and dinner was good. Suitable for tourists from Asia. Location is good, near the National park. Lovely and helpful staff. Would highly recommend it! The Bush dinner was great fun too. Thank you for a wonderful stay.

Date of stay: June 2023

Value

Location

Service

Trip type: Travelled with family

Room Tip: Just book it!

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Sabina M wrote a review Jun 2023

3 contributions

Fun and relaxation - that is Mara chui Resort!

The reception was great. The food was great. We had water and electricity throughout the day and night. Bonfires in the evening and maasai stories. The rooms were big and clean and the staff were so friendly. We even had games at the resort after our game drive. I would definitely recommend them.

Date of stay: June 2023

Value

Location

Service

Trip type: Travelled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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HEZRONE K wrote a review Jun 2023

Kenya1 contribution

The Big Experience

The best resort in Maasai Mara, what an experience being in an environment full of baboons and friendly monkeys. Cant forget playing badminton, football and other games. The staff are just too friendly and composed. Best dishes. I tell you, you don't wanna leave...

Date of stay: May 2023

Value

Location

Service

Trip type: Travelled with friends

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Julius C wrote a review May 2023

New York City, New York1 contribution

NOPE !

Contrary to what the others have reviewed My experience was not nice ! Not at all, 1. The food was basic, I expected something unique something African maybe Swahili dishes but what I got was basic meals. The soup had no bread/bun accompaniment! I wasn’t shocked though, given the standard of the hotel. 2. Like half the staff didn’t know English ! What’s this, the medieval age ? I talk to someone and they just stare. I don’t blame them for that but why hire people who can’t communicate! 3. The interior of the rooms was okay that’s the only part that was a little bit not disappointing besides the point that lights were consistently off and my shower wasn’t hot. 4. The service - the ones I interacted with were friendly enough , that was on que. 5. The main purpose of having a reception it for it to be a communication point ! Tell me why I had to walk all over the resort because no one was at that point to attend to me. And the guard I came across didn’t understand what i was saying ! I was also informed that there would be Wi-Fi at the Restaurant but that was also a lie! 6. The Toilets ! DISGUSTING, the ones at the reception area and the rooms, OMG, that’s a UTI waiting to happen. I was told to give an honest review so here it is , My stay was quite a disappointment, I would definitely not recommend.…

Date of stay: May 2023Trip type: Travelled solo

Room Tip: Don’t visit this resort

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Response from Mara Chui, Sales at Mara Chui Resort

Responded 21 May 2023

Dear Julius C, Greetings from Mara Chui Resort. We appreciate the time spared from your schedule to share your experiences with us and we value your feedback. Allow me to take this early opportunity to convey our regret for the highlighted gaps. It is through feedback such as yours that we can get a clear verdict of our services indicating areas that need additional attention to improve and be able to meet the expectations of our guests. We appreciate and welcome honest. We are looking at every point shared critically and taking corrective actions to ensure that we address them all. We appreciate your honesty and assure you of our commitment to improve on the highlighted areas. We hope that you will give us another opportunity to engage with you for an experience much improved from the last. Yours Sincerely, Jacquiline sales & Marketing

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Omarii T wrote a review May 2023

1 contribution

I enjoyed the hospitality

Mine is just to appreciate the service we got from your resort. We had a wonderful experience at your hotel and we are also thankful to Janet Rahab for her good service. The room service was also wonderful and the environment was friendly. Hoping to come there with my family next time

Date of stay: May 2023

Value

Location

Service

Trip type: Travelled with friends

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Richard Swells wrote a review May 2023

Newport Beach, California3 contributions2 helpful votes

+1

Tour Guide Ben Mwangi Kenya, Masai Mara , Lake, Nakuru, Ambroseli, National, Park

Warm, happy hospitality great room Had Ben Mwangi as Tour Guide for three of the days. Ben made the experience even 100% better with his world class knowledge of wildlife I strongly recommend using BenMwangi how’s your Tour Guide? Ben took me to Lake Nakuru. And Ambroseli National park near mount Kenya. I had spent hundreds of hours watching stuff on the Internet and then elevated me 100% with knowledge I will be telling many friends about Ben and the great people of Kenya

Date of stay: May 2023

Value

Location

Service

Trip type: Travelled solo

Room Tip: Just go. Tough to upload stuff on the east African visa. You have to have it the right size other...

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Response from Mara Chui, Sales at Mara Chui Resort

Responded 21 May 2023

Dear Gratitudeismyattitud, Greetings from Mara Chui Resort. Thank you for making Mara Chui your safari partner during your recent visit and for your time in sharing your feedback with us. We are delighted to learn that you enjoyed your stay with us. We look forward to hosting you again in the near future. Yours sincerely Jacquiline Sales & Marketing

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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