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Holiday Inn Durango

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Holiday Inn Durango
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46 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

The hotel is a beautiful one, with amenities like pool, good restaurant and a very good cable tv menu. It is very close to the downtown and also has restaurants and supermarkets at very close range. At night they offer you the happy hour with good music and environment.

Helpful?
Thank Ricardo F
Holiday Inn D, Guest Relations Manager at Holiday Inn Durango, responded to this review

Dear Mr. Ricardo F.: Thank you so much for taking time to provide us with great feedback regarding your stay at the Holiday Inn Durango. We are glad our hotel met your expectations as this is what we love to her from all of our guests. Thank you for staying with us. More 

Mexico City, Mexico
Level Contributor
86 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 October 2016

I liked a lot this hotel because is very well located, good rooms, very clean all the place, the service of the staff is amazing including the restaurant personnel, highly recommended for business trip

Helpful?
Thank ej0nss0n
Holiday Inn D, Guest Relations Manager at Holiday Inn Durango, responded to this review

Dear ej0nss0n: Thank you so much for taking time to provide us with great feedback regarding your stay at the Holiday Inn Durango. We are glad our hotel met your expectations as this is what we love to her from all of our guests. Thank you for staying with us. More 

Roatan, Honduras
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 May 2016

as Bikers travelling through we picked to stay here for guaranteed comfort - ease and convenience. The reception staff we very efficient in checking us in as we were hot, tiered and in need of a shower! The rooms were to the normal holiday Inn standard except the cleanliness, especially the bathroom. The toilet didn't work properly and the shower... More 

Helpful?
Thank Chris B
Holiday Inn D, Guest Relations Manager at Holiday Inn Durango, responded to this review

Dear Guest: Thank you very much for letting us know about your experience at our hotel, we are very sorry we managed not meet your expectations, I offer a sincere apology and a commitment to take each of your comments to work on improvement. We hope that soon give us the opportunity to serve you again and to show that... More 

Tucson, Arizona
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 April 2016 via mobile

This place will no longer be getting my business!! This was where we would stay on our yearly trip to beautiful Durango. This place has a wonderful staff which some we befriended. Unfortunately Mr Pancho Pistolas who claims to be part owner made some comments to some of our visitors while they were visiting us at this Holiday Inn. I... More 

Helpful?
Thank Nopales-y-mole
Holiday Inn D, Guest Relations Manager at Holiday Inn Durango, responded to this review

Dear Guest: Thanks for taking your time to write your comments. We offer our sincere apologies for the bad impression for you stay with us. We will be addressing issues with the respective departments in order to avoid these unnecessary situations in the future. We know you have several choices when it comes to lodging and we hope that this... More 

Clinton TN
Level Contributor
131 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 20 April 2016

The hotel staff couldn't be nicer. Victor was a pleasure to work with, he went out of his was to help me out twice. I wasn't able to get an upgrade at check in, however, Victor took care of it in a timely manner. The guacamole at the restaurant is to die for, had it twice so far and I... More 

Helpful?
Thank Bart2005
Holiday Inn D, Guest Relations Manager at Holiday Inn Durango, responded to this review

Dear Guest Thank you very much for your sharing your experience. We are proud to have know you got a good deal by Victor, we will send your words, just as share his taste for guacamole our kitchen staff. Best regards More 

Ogden, Utah
Level Contributor
91 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 14 October 2015

This property was recommended to our group by an individual that lives in the area. I was slightly hesitant due to a poor review. Our experience was excellent. The staff were very friendly and always willing to assist as needed. In addition, the property seemed to be safe. There was a gate for the entrance and staff available to verify... More 

Helpful?
Thank Lawrence T
Holiday Inn D, Guest Relations Manager at Holiday Inn Durango, responded to this review

Dear Guest: Thank you so much for taking time to provide us with great feedback regarding your stay at the Holiday Inn Durango. We are glad our hotel met your expectations as this is what we love to her from all of our guests. Thank you for staying with us. More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 April 2015

I spend a very nice weekend in this hotel, the service were great and the kids have a lot of fun at the swimming pool, while we relaxed at the jacuzzi! The beds are super comfortable, they have cribs available is you are traveling with a baby as i was. It was a very nice family weekend!

Helpful?
1 Thank elvira s
Holiday Inn D, Guest Relations Manager at Holiday Inn Durango, responded to this review

Thank you so much for taking time to provide us with great feedback regarding your stay at the Holiday Inn Durango. We are glad our hotel met your expectations as this is what we love to her from all of our guests. Thank you for staying with us. More 

Mexico
Level Contributor
113 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 March 2015

This hotel was our choice because it was near to a place we wanted to visit, we went only one night. Hotel staff was very nice and the room was clean. Although a wedding was being celebrated that day I did not noticed until we went to downtown Durango.

Helpful?
Thank Arnoldo84
Holiday Inn D, Guest Relations Manager at Holiday Inn Durango, responded to this review

Dear Guest: Thank you so much for taking time to provide us with great feedback regarding your stay at the Holiday Inn Durango. We are glad our hotel met your expectations as this is what we love to her from all of our guests. Thank you for staying with us. More 

Dallas, Texas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 September 2014

Stayed here twice. Both times I was supposedly awarded an upgrade because I am a Platinum member. If my rooms were an upgrade, I would hate to see the normal rooms. Both stays, my A/C units would not properly work. First stay, I put up with it. Second stay, I awoke at 1:00 AM in a hot sweat and I... More 

Helpful?
3 Thank zepza
Holiday Inn D, Guest Relations Manager at Holiday Inn Durango, responded to this review

Dear Guest: Thank you for taking your time to write your comment. We offer our sincere apologies for the bad impression that you had of his stay with us. We will be addressing the issues with the respective departments in order to avoid these unnecessary situations in the future. We know you have several options when it comes to lodging... More 

Saint Augustine, Florida
Level Contributor
61 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 August 2014 credit card Amex Cardmember Review

A very nice place to stay and a clean and friendly place. Restaurant on site is very good and the bar staff is very nice as well. The hotel is well located in a safe part of town and is close to many parts of the business areas. 20 minutes to the center.

Helpful?
1 Thank Johnny D
Holiday Inn D, Guest Relations Manager at Holiday Inn Durango, responded to this review

Dear Guest: First of all we thank you for taking the time to upload your comment is very important for us to know the opinion of our guests in order to improve our service. We are glad you enjoyed your stay with us. Hope to see you in future stays. More 

68 photos of this hotel

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Hotel & Grounds (13)
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Room/Suite (29)
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Business Centre/Function Rooms (7)
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Pool/Beach Area (2)
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Other (10)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Durango Hotel is located in industrial area, and just 10 minutes away from the civic center, is the nearest hotel from the airport and the first hotel from the major highway. We offer 95 Guest Rooms fully equipped with different amenities to satisfy every guest. Beautiful public areas creating a comfortable and relaxing atmosphere. Great exercise room and indoor swimming pool, sauna, massage, and whirlpool. We are waiting for you. ... more   less 

Additional Information about Holiday Inn Durango

Address: Blvd Francisco Villa 4315, Durango 34208, Mexico
Region: Mexico > Northern Mexico > Durango > Durango
Price Range: £81 - £91 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Durango 3.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Durango Holiday Inn
Holiday Inn Durango Mexico
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Questions & Answers

Questions? Get answers from Holiday Inn Durango staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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