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Holiday Inn Veracruz-Boca Del Rio

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Traveller (75)
Room & Suite (82)
Pool & Beach (23)
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Overview
  • Excellent24%
  • Very good50%
  • Average13%
  • Poor7%
  • Terrible6%
Travellers talk about
“nice hotel”(6 reviews)
“room service is”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (210)
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8
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1 - 5 of 46 reviews
Reviewed 24 January 2018

Maybe I was unlucky, but I did not had a great time in this hotel. First, when I arrived there was a party happening that was so loud I had to shout so the front desk staff could hear my name and the noise also...More

1  Thank Fernando G
Response from IHGService, Guest Relations Manager at Holiday Inn Veracruz-Boca Del RioResponded 7 February 2018

Fernando G, Hello from Holiday Inn Veracruz Boca del Rio, thanks for choosing us for your lodging needs. I'm pleased to know that you found our room comfortable and the staff's services left a positive impression. On the downside, I'm sorry for the inconvenience caused...More

Reviewed 31 August 2017

Well the hotel has a good location and some verz good restaurants and malls are just next door. The pool is nice and the service friendly. For all international travelers: don't expect too much spoken English from the team. The restaurant is good if you...More

Thank Guido_China
Response from IHGService, Guest Relations Manager at Holiday Inn Veracruz-Boca Del RioResponded 16 September 2017

Hi Guido_China, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the convenience of our location, the pool, and the service among the others. However, I was concerned to see...More

Reviewed 20 May 2017 via mobile

The room I stayed was relatively big, but old and facilities were not so clean. Depending on the rooms, but my room was not ocean view (even though I made reservation for ocean view room) and dark. Only one thing good was that staffs were...More

1  Thank Takuya M
Response from IHGService, Guest Relations Manager at Holiday Inn Veracruz-Boca Del RioResponded 4 June 2017

Dear Takuya M, Thank you for taking the time to write a review about your stay with us. We certainly appreciate your nice feedback on our staff. On the other hand, we would like to apologize for not living up to your expectations regarding our...More

Reviewed 17 February 2017 via mobile

Hmmm...To much big....Loft of lobby...The hall is very big but cold atmosphere. The room are always clean ! Some adjustments for logistics. They forgot to wake up me the day of the departure. The meal in the room service is not good.More

1  Thank Pierre L
Response from IHGService, Guest Relations Manager at Holiday Inn Veracruz-Boca Del RioResponded 4 March 2017

Hi Pierre L, Thank you for taking the time to share your recent experience at our hotel. While we appreciate your kind regards toward our property's overall cleanliness, It is regrettable to learn that the level of service rendered may have fallen below your expectations,...More

Reviewed 16 January 2017

The hotel is a boulevard away from the beach, and next to shops and restaurants in Boca del Rio. Staff is most attentive, and breakfast is well served. Rooms are just right, with comfortable beds. Overall, very good value.

Thank SantiagoDeBsAs
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Details
Price range
US$61 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Boca del Rio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$61 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Boca del Rio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (75)
Room & Suite (82)
Pool & Beach (23)
Dining (5)
Questions & Answers
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Room Tips
"First floor"
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"Ask for Ocean View Room. The view is very nice."
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"Ask for a beach view."
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"don't choose any rooms, because they will not be ready when you arrive...."
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