We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

City Express by Marriott Veracruz

Boulevard Manuel Avila Camacho 2374 Fraccionamiento Costa de Oro, Boca del Rio 94299 Mexico
avatar-imageavatar-imageavatar-image
Traveller (85)
Room & Suite (24)
Dining (15)

View prices for your travel dates

Hotel direct offer!Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#22 of 30 hotels in Boca del Rio
Location
Cleanliness
Service
Value

Finding an ideal family-friendly hotel in Boca del Rio does not have to be difficult. Welcome to City Express Veracruz, a nice option for travellers like you.

Free wifi is offered to guests, and rooms at City Express Veracruz offer air conditioning.

During your stay, take advantage of some of the amenities offered, including 24 hour front desk, baggage storage, and currency exchange. Guests of City Express Veracruz are also welcome to enjoy a pool and free breakfast, located on site. For travellers arriving by car, free parking is available.

While visiting Boca del Rio, you may want to try some tapas at one of the nearby restaurants, such as El Meson del Marques.

Boca del Rio is also home to Casa Museo Agustin Lara, a popular history museum that is not too far from City Express Veracruz.

City Express Veracruz looks forward to welcoming you on your visit to Boca del Rio.

Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Centre with Gym / Workout Room
Breakfast available
Beach
Taxi service
Business Centre with Internet Access
Vending machine
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Laundry service
Show more
Room features
Air conditioning
Desk
Housekeeping
Safe
Telephone
Flatscreen TV
Walk-in shower
Hair dryer
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Show more
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Mid-range
Family
Languages Spoken
Spanish
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.

Location

Boulevard Manuel Avila Camacho 2374 Fraccionamiento Costa de Oro, Boca del Rio 94299 Mexico
Name/address in local language
City Express by Marriott Veracruz
665Reviews1Q+A4Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 128
  • 144
  • 167
  • 141
  • 85
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Sort by:
Most Recent
avatar-image
OrdomanWRC wrote a review Aug 2022
Mexico City, Mexico63 contributions14 helpful votes
As with most hotels, the experience starts at the parking lot. This place has two: a tiny one underground for compact cars, and the rest at ground level. Neither is enclosed or is guarded in any way. The ground-level section is surprisingly cramped; I was driving my own Honda Pilot and took me three movements to get into a normal-looking diagonal space. Check-in was quick, the pool is nice though crowded at all times, the seaside location is great, but the room ruined for me: it had absolutely no ventilation. Yes it had air con, but it didn't work well, so we ended up sweating like crazy all night. Very uncomfortable. Not the best option.
Read more
Date of stay: August 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Cityexpress Veracruz Gerencia, Atención al huésped/Recepción at City Express by Marriott Veracruz
Responded 4 Nov 2022
Dear guest; Thank you for sharing your experience, we apologize for the inconvenience. We continue at your service, greetings.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
marbanus wrote a review Jul 2018
Doral, Florida4 contributions5 helpful votes
I stayed with my two daughters for a sport event. We got a nice room with spectacular views of the ocean. Room was spaceous and well decorated and good wifi. Breakfast was ok but you have to go very early to get seat. The hotel has a free shuttle bus, but you have to make apointment one day in advance. The hotel has a small gym and an outdoor swimming pool, it is on the ocean but not on a beach. The closest beach is about 15 minutes walking distance..
Read more
Date of stay: August 2017
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Cityexpress Veracruz Gerencia, Atención al huésped/Recepción at City Express by Marriott Veracruz
Responded 2 Feb 2022
Dear guest We continue at your service, thank you for sharing your experience.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
ABHISHEK G wrote a review Jun 2018
Chandigarh, India36 contributions10 helpful votes
It is good hotel but this time it was worst experince . Around 200 people of football team were staying in the hotel and they were small kids of 8 to 9 years and it was a mess in the hotel entire the night these childrens were playing on the floor and knocking the door of your room in breakfast area also you have to struggle for one glass of water and at 4th floor hotel had some construction so even you can't sleep in the day I spent 4 nights and it was sleepless nights.
Read more
Date of stay: June 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Cityexpress Veracruz Gerencia, Atención al huésped/Recepción at City Express by Marriott Veracruz
Responded 2 Feb 2022
Estimado Huésped, Gracias por compartirnos tus comentarios, revisaremos los detalles que mencioas para gestionar una mejora en el servicio brindado. Continuamos a tus ordenes. Saludos.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Robin B wrote a review Aug 2017
Roswell, New Mexico44 contributions207 helpful votes
This is a good, clean basic hotel with airport shuttle service. The rooms are simple, yet comfortable. There is a bit of airport noise. The restaurant is basically oriental food and sushi, so not a lot of variety there. The service at the hotel was friendly and accommodating.
Read more
Date of stay: August 2017
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Rooms on the top floor would be a little quieter because the street noise would be less.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Cityexpress Veracruz Gerencia, Atención al huésped/Recepción at City Express by Marriott Veracruz
Responded 2 Feb 2022
Dear guest We continue at your service, thank you for sharing your experience.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
anne_lune wrote a review Jan 2017
Xalapa, Mexico62 contributions30 helpful votes
It is a nice hotel with comfortable rooms and amenities. I stayed just one night with my mom, unfortunately, the weather changed, it was windy and overcast and we couldn't use the pool. However, the facilities are very nice, there is an underground parking ( a little small though) and the pool must be nice in sunny weather. The hotel has view to the ocean, although no access to the beach. The hotel offers complimentary breakfast. It is a buffet with the basic things: coffee, tea, orange juice, bread, fruit, yogurt and hot plates like scrambled eggs and Chilaquiles. The breakfast area is a little small, so it can be crowded at certain hours, but is nice to have breakfast with an ocean view. Just one little detail in the room: the air conditioner had a draught, I think it needed to be fixed because there was this air noise at night in the room, even though it was off.
Read more
Date of stay: January 2017
Value
Cleanliness
Service
Trip type: Travelled with family
Room Tip: Ocean view is good. Street view is noisy because of the night clubs
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Cityexpress Veracruz Gerencia, Atención al huésped/Recepción at City Express by Marriott Veracruz
Responded 3 Feb 2022
¡Agradecemos tu preferencia! Hemos trabajado en mejoras al servicio brindado, nuestras instalaciones e implementado protocolos de bioseguridad. Continuamos a tus órdenes. Saludos.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Luis B wrote a review Sept 2016
1 contribution1 helpful vote
It took them hours to give us the room. Thwy said check in time was 2 oclock. We got there at 5 and the room were not ready yet. We stood in line for 90 minutes and were never offered a thing. Front desk people didnt even care, and finally when we got the room...it wasnt ready yet!
Read more
Date of stay: June 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Cityexpress Veracruz Gerencia, Atención al huésped/Recepción at City Express by Marriott Veracruz
Responded 2 Feb 2022
We appreciate your preference! We have worked on improvements to the service provided, our facilities and implemented biosecurity protocols. We continue at your orders. Greetings.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
SusanM wrote a review Aug 2016
Cordoba, Mexico9 contributions1 helpful vote
Nice family appropriate hotel in the mid-range pricing for Vera Cruz. Easy access from the airport or bus station by taxi. Good morning Mexican buffet three steps up from continental with basic fruit, eggs, bread, yogurt selections. Well prepared and great for a family. Across the street is a good restaurant with medium to higher prices. Big pool and own beach on the gulf. Lots of walking available along the seaside walkway called the malecon. Shopping, sites and lots of beach time for recreation. I would return for overnight visits.
Read more
Date of stay: August 2016Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Cityexpress Veracruz Gerencia, Atención al huésped/Recepción at City Express by Marriott Veracruz
Responded 2 Feb 2022
¡Agradecemos tu preferencia! Hemos trabajado en mejoras al servicio brindado y nuestras instalaciones. Continuamos a tus órdenes. Saludos.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Pamela S wrote a review Jan 2016
4 contributions
The smell in the room was disgusting, the bathroom was dirty, the towels were to old. The check in its supposed to be at 3:00 they let us in at 6:00, dirty windows and it can't be opened. We paid for 2 nights but we couldn't stay in a hotel with this conditions, so we move on to another hotel nearby!
Read more
Date of stay: January 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from marlen c, Guest Relations Manager at City Express by Marriott Veracruz
Responded 13 Jan 2016
Dear Pamela S, Firstly thank you for your custom and valuable feedback. Please accept my sincere apologies for the inconveniences you were put through, corrective measures have been put in place to avoid reoccurrence. Thank you for taking the time to voice your concerns. It is through such communication that we are given an opportunity to evaluate our performance, and focus on the areas that need to be addressed ensuring we deliver the standard of service that our guests have come to expect from us. Kind regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Pehaltun wrote a review Sept 2015
Bacalar, Mexico10 contributions3 helpful votes
This is a modest hotel, not high end, but it is really clean, and mostly I loved it because the staff is so great. I suffered abrupt illness when I was there, and they were amazing. They arranged to get me transported to the hospital, and showed great concern. You never know something
Read more
Date of stay: August 2015
Rooms
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from marlen c, Guest Relations Manager at City Express by Marriott Veracruz
Responded 17 Sept 2015
Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
elkarl wrote a review Mar 2015
Cologne, Germany11 contributions5 helpful votes
one of the worst Hotels I ever stayed in... a horrible stink of mold in the room, dirty windows you can not open, we stayed 2 hours with the the door open, thinking it would get better, but no way... so we paid for the night and left immediately to the Villas Florida a few steps away what a waist of money!
Read more
Date of stay: October 2014Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from marlen c, Guest Relations Manager at City Express by Marriott Veracruz
Responded 13 Mar 2015
Dear Guest I am writing to apologize for the inconvenience during your stay and the incident with the service at the room , your comment is important to us because it help us to improve our quality service; I want to let you know that we have implemented corrective measures in relation to your comment. I hope to give us the opportunity to have you back again and give the service you deserve.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
12
Not the right property for you?
There are more places to choose from in the Boca del Rio area.
PRICE RANGE
£64 - £85 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastVeracruzBoca del Rio
NUMBER OF ROOMS
124
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

CITY EXPRESS BY MARRIOTT VERACRUZ - Updated 2024 Prices (Boca del Rio, Mexico)

Frequently Asked Questions about City Express by Marriott Veracruz
Which popular attractions are close to City Express by Marriott Veracruz?
Nearby attractions include Chachalacas Beach (0.5 miles).
What are some of the property amenities at City Express by Marriott Veracruz?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
Which room amenities are available at City Express by Marriott Veracruz?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at City Express by Marriott Veracruz?
Guests can enjoy breakfast during their stay.
Is parking available at City Express by Marriott Veracruz?
Yes, free parking is available to guests.
What are some restaurants close to City Express by Marriott Veracruz?
Conveniently located restaurants include Vips, Mariscos Villa Rica, Costa de Oro, and Los Giros.
Are there opportunities to exercise at City Express by Marriott Veracruz?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Does City Express by Marriott Veracruz offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to City Express by Marriott Veracruz?
Many travellers enjoy visiting San Juan de Ulua (4.0 miles).
Does City Express by Marriott Veracruz have any great views?
Yes, guests often enjoy the ocean view available here.
Is City Express by Marriott Veracruz accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.