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Galeria Plaza Veracruz

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Galeria Plaza Veracruz
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67 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Veracruz, Mexico
Reviewed 3 weeks ago

You'll want to consider the location of this hotel, and the purpose of your stay, before booking here. This hotel is inside a mall - Las Americas mall. That said, it has its good and not-so-good aspects. I would consider being inside a mall to be a good thing. You can shop and eat and never have to get in...

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Helpful?
Thank Jarocho B
GuillermoZH, Gerente at Galeria Plaza Veracruz, responded to this review

Dear Guest, We appreciate your comments and we are pleased to know that your stay was pleasant. We are committed to working day by day to offer you quality service and first class facilities. We look forward to have the opportunity again to serve you in the future. Kind Regards,

Houston, Texas
Reviewed 31 August 2016 via mobile

I just arrived to the hotel. I am here for a conference so it was busy. The hotel has been remodeled since I visited years ago and the rooms are nice! However. I just woke up and found a roach in the bathroom which I have just killed . I do not think this represents the hotel but it is...

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Helpful?
Thank Sherina A
GuillermoZH, Gerente at Galeria Plaza Veracruz, responded to this review

Dear Sherina: We appreciate your comments and we are pleased to know that your stay was pleasant. We are committed to working day by day to offer you quality service and first class facilities. We look forward to have the opportunity again to serve you in the future. Kind Regards,

New York City, New York
Reviewed 4 June 2016

We stayed at the Galeria Plaza Veracruz for four nights. The staff were very pleasant and helpful. The rooms were spacious and clean. Never had a problem with housekeeping services. The hotel offers a free shuttle to a private beach as well as taxi's. There is a large mall and food court under the hotel. A great place to shop...

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Helpful?
Thank LMAM_83
GuillermoZH, Gerente at Galeria Plaza Veracruz, responded to this review

Dear guest: We appreciate the time it took you to leave your comments, they are very important to us. Our main goal is to provide a quality service and care, and make you feel you´ve come home. To all the staff, the most important is that you return, giving us the opportunity to keep attending.

Winnipeg, Canada
Reviewed 14 April 2016

The staff were excellent and able to answer all questions. The room was clean and had ocean view...which was fantastic!! The mall located beneath the hotel serves great purpose if you're traveling with picky children as there are many american eateries and a gelati stand for the ice-cream lovers :) A short 5 minute walk to the beach is a...

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Helpful?
Thank laurapepe10nisc
GuillermoZH, Gerente at Galeria Plaza Veracruz, responded to this review

Dear Guest: We appreciate the time you took to share your comments about the service, and we will be very glad to host you again in your next trip to Veracruz.

San Jose, California
Reviewed 5 April 2016 via mobile

it's a business hotel without amenities, personnel is polite but services and food are simple. it's located inside a mall, near the beach and near to good restaurants. there is a pool and a gym. Guest are mostly business travelers, making it a formal hotel.

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Helpful?
Thank Luis Rubén E
GuillermoZH, Gerente at Galeria Plaza Veracruz, responded to this review

Dear Mr. Rubén: We appreciate the time it took you to leave your comments, they are very important to us. Our main goal is to provide a quality service and care, and make you feel you´ve come home. To all the staff, the most important is that you return, giving us the opportunity to keep attending.

Reviewed 11 January 2016

The hotel is clean, spacious rooms, nice king bed, nice bed sheets, average shower, it is a nice hotel and offer free parking. The gym is one of the most well hotel equip that we have seen. Cute inside pool and if you want to go to the beach they have a shuttle that will take you to their beach...

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Helpful?
Thank Iguanavoladora
GuillermoZH, Gerente at Galeria Plaza Veracruz, responded to this review

Dear Guest: We appreciate the time you took to share your comments they are very important to us. Therefore we have immediate action in all these details. We are really ashamed for the inconvenient, we would like to apologize for it. Our main goal is to provide a quality service and care, and make you feel you've come home. The...

Reviewed 2 September 2015 via mobile

First things first best coffee I ever tasted in a hotel but they are nestled in yummy coffee territory Veracruz ! A hotel with a underground mall what else can one ask for! You enter a lavish entry way you as your ride the escalator up to the front desk. You are met with a gigantic aquarium which sets the...

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Helpful?
Thank Cetinst
GuillermoZH, Gerente at Galeria Plaza Veracruz, responded to this review

Dear Guest: We appreciate the time you took to share your comments about the service, and we will be very glad to host you again in your next trip to Veracruz.

Cordoba, Mexico
Reviewed 1 September 2015

Must start congratulating the friendliness and excellent attitude of the staff. However, a few details to consider. The wheel chair accessibility is awful, you must use a back alley like entrance to get into a beat up broken down elevator and then reach the magnificent lobby. This hotel seems to be under renovation by the new owner, Grupo las Brisas?....

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Helpful?
Thank Baltasar S
GuillermoZH, Gerente at Galeria Plaza Veracruz, responded to this review

Dear Mr. Baltasar: We appreciate the time it took you to leave your comments, they are very important to us. Therefore we have immediate action in all these details. Our main goal is to provide a quality service and care, and make you feel you have come home. To all the staff, the most important is that you return, giving...

Houston, Texas
Reviewed 3 August 2015

First time ever I had to pay upfront at the counter for the entire stay (not just for contingencies). Also breakfast is not include. And at 200 pesos the fare was not worth it. Again, you have to start a "voucher" if you want it included in bill. My suggestion skip the bkfast at the hotel. Go right next door...

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Helpful?
Thank roadhotel
GuillermoZH, Gerente at Galeria Plaza Veracruz, responded to this review

Dear guest: We appreciate your preference for Galeria Plaza Veracruz. We are really ashamed for the inconvenient, we would like to apologize for it. We hope that in your next trip to Veracruz to host you again.

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Galeria Plaza Veracruz

Address: Blvd Adolfo Ruiz Cortines 3495, Boca del Rio 94294, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Veracruz > Boca del Rio
Price Range: £51 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Galeria Plaza Veracruz 3.5*
Number of rooms: 258
Reservation Options:
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Also Known As:
Galeria Plaza Veracruz Hotel Boca Del Rio
Galeria Plaza Veracruz Boca Del Rio, Mexico
Hotel Style:
#3 On the Beach Hotel in Boca del Rio
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Questions & Answers

Here's what travellers have asked, with answers from Galeria Plaza Veracruz staff and other travellers.
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Questions? Get answers from Galeria Plaza Veracruz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors, ask when you get there.”
 of 5 bubbles Iguanavoladora, 11 Jan 2016 | Read review
“Room at the upper lvel facing the beach arbetter”
 of 5 bubbles roadhotel, 2 Aug 2015 | Read review
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