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Occidental Nuevo Vallarta

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Occidental Nuevo Vallarta
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2,600 Reviews from our TripAdvisor Community

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Showing 2,118: English reviews
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Winkler, Canada
Reviewed yesterday NEWvia mobile

Had a wonderful time at this resort Feb 10-17/17. Super clean, comfy beds and pillows. Staff was excellent! Large selection of food at the buffet. Mexican and Italian a la carts were very good. Small resort which is what I love. Couldn't get over the fact at how well kept it was. Definitely going back! Of coarse the beach and...

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Helpful?
Thank fw12345
Saint Louis, Missouri
Reviewed yesterday NEW

My friend and I stayed at the Occidental Riviera Nayarit Feb 13-Feb 20. We got a great deal and decided to go for some whale-watching. Check-in was efficient and we were shown to our room right away (no waiting until 3 PM). The room was very clean and comfortable with an ocean view. W e had some difficulty with the...

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Thank Rudy2Tee
Luna Pier
Reviewed yesterday NEW

My wife and I just returned from one week the Occidental Grand. We are Occidental Grand Members and have stayed two other times at the resort. Overall, the entire resort has improved in both appearance and quality. Our room (actually a suite) was a studio but had a living/dining area, separate bedroom, two full baths and an ocean facing balcony....

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Thank ARTarea51
Cold Lake, Canada
Reviewed yesterday NEW

What an awesome resort. Food was excellent and the service Second to None. Nightly entertainment was awesome/always lots of chairs at the beach and hardly any kids on the resort. You've gotta go to Bucerias also, 135 Peso's by cab one way. Only had one problem... my wife painted a frame at the paint booth and they said that they'd...

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Thank Kevin M
Reviewed 3 days ago NEWvia mobile

My husband and I recently stayed there for 5 nights with our four kids and my parents. The resort is modern, nice and clean, as well as, friendly staff. However, much smaller than other resorts we've stayed at in Mexico. The buffet is very small and very limited on choices. Breakfast, lunch and dinner choices were very repetitive. Our waiter,...

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Helpful?
Thank AAMiron
Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review

Dear AAMiron, We first would like to thank you for choosing our Occidental hotel for your holidays in Nuevo Vallarta and for letting us know your feedback relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. We also thank you for...

Woodstock, Canada
Reviewed 3 days ago NEW

First Club Rooms. Arrived in the evening. Buffet stays open until 10:30pm. Nice room. A bowl of fruit, a safe, lots of hangers and drawers, a bar fridge, beer and water, 4 bottles of booze and coffee maker. First Club/Royal Club pool. Augustin the bartender was fantastic. Los Olivos - Italian and Mediterranean ala carte. Great presentation. Great food. Tiramisu...

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1Thank Glenn T
Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review

Dear Glenn T, Thank you very much for sharing this great review of your recent stay at Occidental. We are thrilled that you have enjoyed your stay with us. I would also like to thank you for the email you sent to Israel a few days ago. He shared it with the rest of the team and it gave us...

Green Bay, Wisconsin
Reviewed 3 days ago NEW

This was our second stay here. We really like the smaller size and the great beach! However, this time we upgraded to the royal level and requested a room on the 1st floor. We were told the resort was full, but if we came back on Monday, three days later, they would have a room for us. In the meantime,...

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Thank r0sanne93
Morrison, CO
Reviewed 4 days ago NEW

We were here for 10 days at the end of January. I did not write a review about last year's visit, but this time a few things have changed. We requested, 3 times, for a room on the 4th, 5th or 6th floor on the south side. I sent an email approximately 10 days before we left; it went unheeded....

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1Thank Mtn2Sea
Moose Jaw, Canada
Reviewed 4 days ago NEWvia mobile

When we first arrived we were given room keys and when we opened our room found it already occupied... then were given a room with two double beds as opposed to our requested king bed. When we arrived the next day to request our keys for a new room we found ourselves in a long line of people moving rooms!...

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Thank JBStewart_10
Reviewed 4 days ago NEW

Incredible time at this hotel. Third time in Puerto Vallarta and first time with an all inclusive package. Food was really good and the service was superb. Luis, Sergio, all the entertainment staff and specially the servers work so hard to make sure everyone is having a good time. Will definitely consider coming back!

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Thank Alexandra B
Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review

Dear Alexandra B, Firstly we would like to thank you for the wonderful review you shared following your recent visit to Occidental and are delighted to read that we were able to make your holiday with us incredible. We would also like to thank you for your highlights on the service you received from our entertainment staff and our servers....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The all-inclusive Occidental Grand Nuevo Vallarta is the ideal hotel for families, couples, and friends looking to enjoy a fun vacation on the Pacific shores of Mexico. Recently renovated, Occidental Grand Nuevo Vallarta has been updated with the latest modern amenities and technology to ensure a pleasant stay. The hotel is situated on one of the most beautiful beaches in the Riviera Nayarit, minutes from the Nuevo Vallarta shopping center and the best stores and restaurants in the city. ... more   less 

Additional Information about Occidental Nuevo Vallarta

Address: Paseo de los Cocoteros No. 18 | Villa 8 Fracc. Nautico Turistico, Nuevo Vallarta 63732, Mexico (Formerly Barcelo Occidental Nuevo Vallarta)
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: £133 - £297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Nuevo Vallarta 4*
Number of rooms: 274
Reservation Options:
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Also Known As:
Occidental Grand Nuevo Vallarta Hotel Nuevo Vallarta
Occidental Allegro Hotel Nuevo Vallarta
Nuevo Vallarta Occidental Allegro Hotel
Hotel Style:
#7 Family Hotel in Nuevo Vallarta
#9 Luxury Hotel in Nuevo Vallarta
#9 Romantic Hotel in Nuevo Vallarta
#9 Top resorts Hotel in Nuevo Vallarta
#13 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Nuevo Vallarta staff and other travellers.
412 questions
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Questions? Get answers from Occidental Nuevo Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a studio.”
 of 5 bubbles ARTarea51, 23 Feb 2017 | Read review
“Bottom Floor Terrace”
 of 5 bubbles E2538GFkevinm, 23 Feb 2017 | Read review
“Room thermostat colder than wanted, and reset when key removed. Ask for extra blanket.”
 of 5 bubbles CW0407, 20 Feb 2017 | Read review
“Teach the cleaning staff to count ....we had numerous days in which we were shorted on face cloths and coffee and towels...”
 of 5 bubbles richardwm2017, 17 Feb 2017 | Read review
“Airconditioning on the 4th floor north can be difficult to control at times”
 of 5 bubbles R7766AUmichaelh, 16 Feb 2017 | Read review
5 of 5