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Hard Rock Hotel Vallarta

Traveller (4264)
360
Panoramas (144)
Pool & Beach (1048)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Platinum level
Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities.
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Property amenities
Pool
Room service
Fitness Centre with Gym / Workout Room
Free parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Sauna
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Trendy
Great View
HOTEL CLASS
5,843Reviews
5,603Photos
423Q+A
100Room tips
Traveller rating
  • 4,292
  • 1,052
  • 325
  • 102
  • 75
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Popular mentions
Pass on the Market; it’s the most bizarre and lest amount of food items I have ever seen at a what they are calling a buffet. The Al Carte restaurants are really good; just go to them. This is the second year we have stayed at this hotel and if they fix the Market I would
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We had such an amazing time. Super impressed with the place and the service. The entire staff went above and beyond our expectations. One of us has a gluten allergy, the cooks and staff took personal pride in ensuring that we were taken care of. To name a few, Capiton -
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This was my second time staying at Hard Rock Vallarta and this time was just as amazing as last time, if not better! The service is what really makes staying here worth it. From the time you check-in until the time you check-out everyone is so welcoming and friendly. Upon
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Second Trip This year, for the Hard Rock! Great Staff for all the crazy games ( Martin, Saul, FeFe,Manu, Jesse, Many, Carlos & Regina)Great Service all the time, Diane, Noe, Edgar, Gilberto, and Adrianna (Great). The Spa Staff Great, Especially my Massages with Erika(She is a
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Over all great stay at Hard Rock Vallarta with only one minor inconvenience. We went down to HRV for our wedding with a small group of five other guests. Starting with check-in we were very happy, they guided us straight into a VIP check in room where we were brought cold drinks
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Response from hrhvallarta, Director General at Hard Rock Hotel Vallarta
Responded 2 days ago
Hola rebeccaann413, Thank you for taking the time to share with us such an amazing and detailed review of your stay. It is so exciting and heartwarming to know that you received the rock star experience at it's finest! We are thrilled to know our team at the salon truly made you feel like a queen and did a sensational job in helping create the perfect look for your special day! We are sorry for the inconveniences you encountered during your stay, however, we extend our deepest gratitude for letting us know and giving us the opportunity to fix it. Fortunately, as you mentioned, we were able to upgrade you in the end, and we are pleased to know your worries were gone. We are excited to know the ceremony itself lived up to your dreams, and that we could have a part in creating such a magical experience for you. It is our outstanding service, kindness, and willingness of our team to create unforgettable memories for all our guests that set us apart, and we are very glad to know you experienced this. Our team will greatly appreciate the recognition and will be happy to learn about your amazing stay. Congratulations on your wedding and we definitely hope to have you back very soon to pamper you for another memorable getaway here in paradise. Keep rockin' and see you soon, “This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta”
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Professional photo exclusively commissioned by TripAdvisorHard Rock Hotel Vallarta
The Two Bedroom Suite at the Hard Rock Hotel Vallarta
Professional photo exclusively commissioned by TripAdvisorHard Rock Hotel Vallarta
The Deluxe Platinum Room at the Hard Rock Hotel Vallarta
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123456167
Can outside guests visit the Rock Shop?
Hello MauiWorldTravelers, yes the Rock Shop is open to outside guests. When you arrive, just make sure to check in with security personnel and they will assist you.
1 vote
Hello Rocky, You can smoke on your balcony or the outdoors; the only restriction is inside restaurants, lobby or indoor outlets.
0 votes
You could also reserve a dinner on the beach while looking at the sunset. I've seen people doing it! You should contact the hotel and they will give you other suggestions. And from the activities, there is a tour on another island in the evening. You will watch a show then dinner with candles, however, it is not private.
1 vote
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Yes, they have items in the room for you, they are Hard Rock special soaps and lotions and bath suds. There was some suntan lotions at the towel hut, but can't guarantee they will be there all the time, they are donated from guest leaving I believe.
0 votes
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There isn’t any dress code for any of the restaurants. Not even collared shirts for men. I brought one pair of men’s slacks and never wore them. Only shorts. I was surprised by this since we have been at other hard rock resorts. No reservations are taken also. Busiest time at the restaurants is usually from 6 PM to 8 PM.
0 votes
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12345685
"Loved the rooms that faced to the northwest. Quiet area with a beautiful peaceful view."
"7th floor was quiet"
"The first floor is most accessible, no worries on elevators. And, views still epic from pool area."
"ANy room from 1036 to 1050 is good poolside, and walkout to pool/beach"
"6th floor had a great view"
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PRICE RANGE
US$294 - US$597 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vallarta palace hotel nuevo vallartavallarta palace nuevo
LOCATION
MexicoPacific CoastNayaritRiviera NayaritNuevo Vallarta
NUMBER OF ROOMS
348
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