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I wanted to take the time to write a review for this hotel because I was most impressed with the attention and care the manager/chefs provided for the special food requirements of my family. Two of my children and myself all have celiac disease which...More
I loved my stay, the staff, was more than helpful, its a very clean hotel. loved seeing the staff cleaning all the time. If we needed anything, our needs were addressed immediately. Wished the internet would have been more acccesible, but that's was ok. The...More
We booked this hotel as a last minute holiday and paid an ok price, if we had paid anymore I would be really disappointed.
This hotel had lots of good features, the staff were excellent, the food was good, although would be repetitive for two...More
7 Thank Troublenic
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu VallartaResponded 5 May 2016
We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your constructive and valued feedback. We regret that your stay at our hotel did not fulfill your conception in general....More
The hotel was beautiful and extremely clean. The staff was very friendly and helpful, the food was great and all of the dinning areas were very clean. We ate at all three specialty restaurants and each one was delicious. The buffets offer a very large...More
Our family had never been to Mexico our an all inclusive resort. We stayed at Riu 03/11/2016 - 03/17/2016. We had a fabulous time! We have two children: a 22 year old boy and 7 year old girl. We also overlapped our trip with close...More