Best Western Plus Siding 29 Lodge
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Best Western Plus Siding 29 Lodge

Room 305
Traveller (265)
Patio
Room & Suite (303)
Breakfast Area
Dining (45)
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About

4.0
#12 of 33 hotels in Banff
4.4 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
At the Best Western Plus Siding 29 Lodge you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Siding 29 Lodge will stand out among other hotels in Banff,AB. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Siding 29 Lodge will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Hiking
Skiing
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Car park
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast buffet
Vending machine
Meeting rooms
Baggage storage
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Safe
Iron
Wake-up service / alarm clock
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Book Now! Stay 3 Nights Get 10,000 Bonus Points!

Location

453 Marten Street, Banff, Banff National Park, Alberta T1L 1B3 Canada
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 83 out of 100
83
Calgary Intl Airport
67.7 mi
See all flights
4.0
4.0 of 5 bubbles1,225 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Best Western Plus Siding 29 Lodge is a hit with many travelers for its spacious, clean rooms and modern conveniences. While the service garners mixed feelings, the staff is often commended for their friendliness. The hotel's location near downtown Banff is a highlight, providing guests with a quiet yet accessible retreat. Despite some concerns about breakfast room congestion and pool cleanliness, the array of amenities, including a varied breakfast and free parking, generally contribute to the lodge's perceived value. However, opinions on the decor's datedness and the overall value proposition are split.
Location
Convenient
Atmosphere
Outdated
Rooms
Spacious
Value
Reasonable
Cleanliness
Clean
Service
Inconsistent
Amenities
Satisfactory

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1,225Review9Q+A100Room tips
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  • 45
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Detailed Reviews
Miriam C wrote a review Jul 2023
San Diego, United States
Hotel's Favourite
5.0 of 5 bubbles
It is an great location in Banff. Close to everything but not right downtown. Walkable to anything. We had the suite with the jacuzzi. AWESOME!!!!! Breakfast was good, clean and the suite gave us extra space which was nice with two large TVs.
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Review collected in partnership with Best Western
Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TOtravlr wrote a review Oct 2020
Toronto
5.0 of 5 bubbles
We stayed here for one night just this past Friday on our way back from Jasper. To be honest I wasn't expecting too much, but I was pleasantly surprised. This was our 4th hotel on a ten day trip in the Rockies and ended up being one of my favourites.

Check in was fast and friendly. We were given a room on the 3rd floor (street facing - not ideal but we could see the mountains) and the room was extremely spacious and I loved the high ceilings! We had a two queen room and there was a large seating area and a balcony. The room was very clean and the bathroom was also a good size. You could tell that the hotel had been refurbished fairly recently. Decor was updated, and they had a nice selection of personal care products. I would only deduct a half star on the shower. I'm 5'6 and my head was so close to the showerhead! My 19 year old was nearly touching the top of the shower head and it wasn't possible to adjust it much higher. I can't imagine an average man of 5'10 or higher being able to shower in there. There is a tub though so technically I guess you could take a bath, but definitely something to keep in mind.

Location was great and we appreciated the free underground parking since it snowed overnight. I was thankful I didn't have to clean off my car in the morning!
It was a little less than a ten minute walk into downtown Banff. It was nice not having to look for parking and we could just leave our car at the hotel and walk to the shops in Banff.

We didn't use the pool but it was open by reservation. The breakfast in the morning included a breakfast bag (juice box, an orange, a muffin [and a good one at that], a yogurt and a trail bar). There was also an attendant serving hot scrambled eggs and sausages to those who wanted. Compared to the breakfast bag I got at the Hampton in Calgary it was 100x better.

Overall, I was very pleased with my stay. I would definitely recommend asking for a room on the top floor. The high ceilings made the already large room feel even more spacious. I wouldn't hesitate to stay here again when I'm in the area.
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Date of stay: October 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: top floor room with a mountain view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Papyrus wrote a review Mar 2021
5.0 of 5 bubbles
We rate the hotel as excellent overall for a price under $150. It’s one of our favorite places to stay in Banff. It offers large, clean and modern rooms with reasonably comfortable beds (the blankets are just a little thin) and nice large balconies with table & chairs. It has great customer service (the lady who works in the morning/afternoon is very nice & helpful). There’s a decent breakfast even during Covid (the lady who runs that is also great). It’s in a good location - no view, but only a 10-15 minute walk to most restaurants and shops.

My biggest complaint during our recent stay over spring break was the OTHER GUESTS. We were on a floor full of families of little kids who were wide awake before 7 am... we could hear them going in and out of their doors (slams each time), talking loudly in hallways, etc. Of course we understand kids don’t know any better, so shame on the parents for not telling their kids to be respectful that not everyone wants to be woken up at 7 am on VACATION.

The water in the pool and hot tub didn’t feel super clean, but it was used all day (cohorts in their own individual time slots). The housekeepers do a great job, but we think they should wear masks while cleaning rooms that will soon be occupied. Regardless, we always look forward to our return to Banff and this Best Western Plus!
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
travellerjalanjalan wrote a review May 2022
Edmonton, Canada
5.0 of 5 bubbles
The location is a bit further away from the center but is only about 15 minutes walk and quick access to the main road. There is a keycard controlled underground parking to accommodate vehicle under 6ft.

We check in this hotel for one night with family and the experience was beyond expectation. The room was clean (no dust on countertop) and guest supplies were well stocked, sufficient for the number of people checked in without having to run to the front desk for extra towels, shampoo etc. We had a good size room that fitted all our luggage/backpacks; spacious workspace that fitted my 17' laptop with extra space.

The breakfast room was crowded due to its size; the hotel was also at a full capacity on the day we checked in. However, they had no issue of us bringing the food to the room (We cleaned up after ourselves). The arrangement of the counter allows people goes in one file, one direction. I like this arrangement. Standard selection of breakfast items served: bread, muffin (not prepackaging type), hot breakfast such as waffle, sausages, scramble eggs and hashbrown. There are also varieties of cereals and fresh fruits. Condiments are well stocked at all time.

Check out was a breeze. We make use of the express check out and they are handled within half an hour after we left the premises. I know because I received notification and my account had been adjusted accordingly.

I will definitely come back for my next stay!
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Review collected in partnership with Best Western
Date of stay: May 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shortcake4 wrote a review Sept 2020
Toronto, Canada
5.0 of 5 bubbles
We had a great room with a very comfy bed. The room had a balcony with a bistro table and 2 chairs. The balcony was surrounded by trees and we had views of mountain tops from both ends of the balcony. Due to COVID the hotel was not able to offer their usual breakfast buffet, but instead offered a "grab & go" breakfast. The bag had yogurt, muffin, fruit, granola bar and juice. The breakfast also included scrambled eggs & bacon, and of course, coffee/tea. In fact, complimentary coffee & tea was available in the lobby 24 hrs. The dining room was closed except to pick up our breakfast. We enjoyed our breakfast on our private balcony. It was a perfect start to our day. Our stay included free wifi & free parking. The hotel was in a great location; a quick walk to the downtown district. At time of booking we thought it was a little pricey but compared to some of the other hotels in the area, it was cheaper and now after our stay we believe it was a great value for what we got.... a very nice room, plenty for breakfast, free wifi & parking. Plus, a very friendly and helpful staff. We would definitely stay there again next time we're back in Banff.
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Date of stay: August 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elsa Tungpalan, General Manager at Best Western Plus Siding 29 Lodge
Responded 5 Oct 2020
To our valued guest ( SHORTCAKE 4) We would like to extend our warmest word of THANKS for the wonderful feedback, rate and kind words about the experiences you had during your stay in the property. We wanted to let you know that we use your feedback to continuously improve the services across all the department of the hotel and the people working here. The management and staff are very eager to provide an excellent service at our best to ensure total guest/s satisfaction despite of the Covid-19 situations and restrictions in the hotel and around our place here. Keeping our hotel rooms clean, organize and sanitized are the main priority of the housekeeping department to ensure the safety of the guests and employees too. Providing a welcoming and friendly aura and exerting a keen knowledge on the hotel and around the whole Banff area for a more exciting guest experience are also one of the service promises of our front desk personnel. Maintaining the efficiency of all the amenities of the hotel is one of the assets of the maintenance department . Creative and combined effort and ideas are being sorted to ensure great service and absolute food criteria, selection and availability in the breakfast area. Most especially keeping and ensuring that everything is onset in our daily hotel routine is my top priority . We are looking for another opportunity that you may consider the hotel to stay once again. Having the great satisfaction from one of our guests like you is always our ultimate goal in the hotel. If I can be of assistance in the future, please don't hesitate to contact me at 1.403.762.5575. Once again, thank you for taking your precious time in completing the survey. Respectfully yours, ELSA TUNGPALAN General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Niikiday wrote a review Dec 2022
Manzanillo, Mexico
5.0 of 5 bubbles
We love this hotel, especially in the off-season when it becomes more affordable. The rooms are large & very comfortable, with fast wifi speed, a large flat-panel tv. The Banff air tends to be quite dry in winter so I would recommend bringing a personal humidifier with you for the nights to help you sleep more comfortably. This hotel offers has a great free breakfast, including cereals and hot foods They have someone on staff continually monitoring the food bar as well as making sure that they breakfast room stays clean. My only complaint is that the breakfast room is a little small so the tables are quite tightly packed together but we were lucky in that it wasn't too busy when we were there. We enjoy the hotel and we come back to it whenever we can.
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Review collected in partnership with Best Western
Date of stay: December 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
patrolman_pete wrote a review Jul 2021
Canada
5.0 of 5 bubbles
I stayed here with my family for a 3 night visit to Banff. We really enjoyed this hotel and it delivers great value for money.

Rooms are very clean and stylishly appointed. It looks more upscale than what you'd expect from a Best Western. Many of the rooms have balconies as ours did, and that was a great place to sit outside and enjoy the views. The bathroom was nice with a spacious shower. Beds were a bit stiff for my taste and bedding could be better, but this seems to be a Best Western thing as other BWs I've stayed at lately have the same beds.

There is a convenient underground parking garage with complimentary parking which is a great perk. There is a nice complimentary breakfast available although the breakfast room is pretty hot and cramped... it may be best to take the breakfast to your room and eat there, or go out on the patio.

There is a small but nice pool and hot tub with great views. It might not be a dream pool for kids but I'm sure adults would enjoy the hot tub after a long day of hiking or skiing.

The location is great as the heart of town is within easy walking distance just a few blocks away. Service is courteous and professional. I'd happily come back to this hotel.
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Date of stay: July 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
YEGDaytripper wrote a review May 2022
Sherwood Park, Canada
5.0 of 5 bubbles
This was our first time staying at this location. Being one of the less expensive accommodation options in Banff, we were a bit concerned about what it would be like, but we were pleasantly surprised all around!

The location is great. Right on the main street in the town of Banff. Gorgeous view of the mountains from where we were, a spacious balcony with a table and two chairs and since we were on the top floor, our room had a vaulted ceiling which made the room feeling much larger than a standard hotel room.

The decor of the room was modern and bright. The beds were comfy, the tv was modern and had a sanitized remote provided. Our room had two queen beds, a table with two chairs, microwave, fridge, desk and wardrobe. The bathroom wasn't huge or fancy, but was very clean, all in working order and had a bathtub/shower combo.

The breakfast was above and beyond our expectations for a free breakfast. It included lots of hot food options (scrambled eggs, bacon, pancakes and delicious hashbrowns), self-serve toast, yogurt, fruit, cold cereal and hot cereal. It also offered several kinds of juices, as well as milk, coffee and teas. It was tasty, filling and a great way to start a day in the mountains!

My daughter loved the pool and hot tub area, which had long operating hours and lots of space.

All the staff we encountered were all very friendly and helpful.

Overall, we had a great stay here. We plan on trying to book it again for our next weekend escape. It exceeded all of our expectations, while not being unreasonably priced.
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Review collected in partnership with Best Western
Date of stay: May 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Teresa B wrote a review Feb 2020
Cold Lake, AB, Canada
3.0 of 5 bubbles
Rooms were small and clean. Hot tub was far too small for more than 3 people to be comfortable. Breakfast was included, which was a bonus, but the french toast/pancakes always seemed cold. Adequate selection for a family with no dietary concerns. can't speak to ones with issues. close enough to amenities,
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Review collected in partnership with Best Western
Date of stay: February 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
live213 wrote a review Jan 2020
1.0 of 5 bubbles
Even the third party booking representative called them the most uncooperative hotel. My husband had booked the hotel room for a wrong day, it came as a surprise as when navigating the website we had clearly chosen a different date which got changed automatically at check out. When he found out, we had guests and he called the hotel to explain. The receptionist was exceedingly rude and told him to talk to the third party booker which he did, the booking place called the hotel and the hotel said there was nothing they wanted to do about it. When our guests left I called again and fully explained the situation, the booking site called the hotel again looking to get an exception and again were told no. I got escalated to a higher manager (from the third party booking site) to see if they could do something, they once again called the hotel looking for a change, a credit, or refund. Really at this point even for 50% of the cost. The manager apologetically told me that the hotel wasn't budging and was the most uncooperative hotel. Honestly with so many options in the area, avoid the best western, they're interested in right now profit not recurring business. It's one thing for us as consumers to acknowledge their poor customer service but for a third party booking agency to also see it (when they deal with issues like these on the daily) is a clear red flag in doing business with this chain.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from bws26lg, Front Office Manager at Best Western Plus Siding 29 Lodge
Responded 28 Feb 2020
Hello, On behalf of our entire team, I'd like to apologize for not exceeding your expectations. Your satisfaction is important to us and we thank you for providing feedback on your recent stay. We hope you give us another chance and stay with us again. -Best Western Hotels & Resorts
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Ben B
Calgary, Canada14,160 contributions1,001 helpful vote
Hi. The Banff / Lake Louise area is chockablock with great hiking trails. A few of them are listed in Tripadvisor's "Things to do" section. Which one is best for you and your family depends on so many factors, time, season, weather, ability and experience. The great folks at the Banff National Park Info Centre would be able to give the best guidance. There's enough for a lifetime of hiking in this region, so you'll find that you will be floored by the abundance of options. Have a good visit!
Stella asked a question Oct 2020
So all rooms have a balcony
Answer from Travelbabe84
Edmonton, Canada37 contributions29 helpful votes
The room we were in was on the ground floor. It had sliding doors and access to a private courtyard. Im not certain about the other floors
JayeEngland asked a question Sept 2019
Culcheth, United Kingdom381 contributions93 helpful votes
Are there any washing machines and dryers at this hotel? Thanks
Answer from cathybusch60
Westfield, Indiana5 contributions
Their website actually says they have laundry facilities. The front desk said we had to go to the Cascade Shops to do laundry.
Linda W wrote a tip Jun 2024
Auckland, Auckland, New Zealand160 contributions33 helpful votes
1.0 of 5 bubbles
"Try somewhere else"
Read full review
Choo Choo Rosenbloom wrote a tip Nov 2023
Winnipeg, Canada301 contributions34 helpful votes
5.0 of 5 bubbles
"Free parking beside hotel and underground"
Read full review
SeniorTravelerTF wrote a tip Oct 2023
Fort Atkinson1,192 contribution480 helpful votes
2.0 of 5 bubbles
"Has a pool if that is important, but look for alternatives"
Read full review
Cali4niahiker wrote a tip Oct 2023
Arlington, Washington2,472 contributions308 helpful votes
4.0 of 5 bubbles
"Avoid room 301. view of shell gas station. noisy bathroom door."
Read full review
Skibumlady wrote a tip Aug 2023
Charlotte, North Carolina1,739 contribution112 helpful votes
4.0 of 5 bubbles
"Get to breakfast early, very small room with a few tables"
Read full review
Not the right property for you?
There are more places to choose from in the Banff area.
PRICE RANGE
£374 - £438 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus siding 29 hotel banff, best western banff, banff best western
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
57
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BEST WESTERN PLUS SIDING 29 LODGE - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Best Western Plus Siding 29 Lodge
Which popular attractions are close to Best Western Plus Siding 29 Lodge?
Nearby attractions include Banff Legacy Trail (0.1 miles), C Level Cirque Trail (0.1 miles), and Spray River Trail Loop (0.1 miles).
What are some of the property amenities at Best Western Plus Siding 29 Lodge?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Siding 29 Lodge?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Siding 29 Lodge?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Siding 29 Lodge?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Best Western Plus Siding 29 Lodge?
Conveniently located restaurants include Farm & Fire, Whitebark Cafe, and El Toro.
Are there opportunities to exercise at Best Western Plus Siding 29 Lodge?
Yes, guests have access to an indoor pool during their stay.
Is Best Western Plus Siding 29 Lodge located near the city centre?
Yes, it is 0.5 miles away from the centre of Banff.
Are pets allowed at Best Western Plus Siding 29 Lodge?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Siding 29 Lodge offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Best Western Plus Siding 29 Lodge?
Many travellers enjoy visiting Cave and Basin National Historic Site (1.5 miles), The Luxton Home Museum (0.4 miles), and Old Crag Cabin (0.5 miles).
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