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Mount Royal Hotel - TEMPORARILY CLOSED

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Mount Royal Hotel - TEMPORARILY CLOSED
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1,103 Reviews from our TripAdvisor Community

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Reviewed 1 week ago

I have stayed at Mount Royal at least 5 times and have always had a good experience wether travelling with friends or family. It's located in the heart of Banff so everything is within walking distance.

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Thank CelineDelisle
Terrigal, Australia
Reviewed 1 week ago

We have travelled to Banff before and have stayed at the Mt Royal, mainly because of its position. It sits in the heart of the township of Banff. It's an older style hotel, but clean and the staff were always great. This time we were looking forward to our stay there, as we were bringing friends that had always wanted...

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1Thank trinar632
Los Angeles
Reviewed 1 week ago

The hotel is beautiful due to its architecture and environment, to stay there is a different story! The first thing we noticed when entering the room is smell of cigarette smoke! This is supposed to be a non-smoking floor. When we called the front desk and let them know, the answer is, "It's from the smoke at Tony Roma's." It's...

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Thank lexter266
Bristol
Reviewed 4 weeks ago

Friendly, updated historic hotel in the centre of Banff. Perfect location, comfortable room and warm and friendly welcome from all the staff. The only negative was that we had to go home in the end! Would've happily stayed longer!

Review collected in partnership with this hotel
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1Thank purplestarfish
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel - TEMPORARILY CLOSED, responded to this review

Thank you for your 5* feedback on your stay at the Mount Royal. We are very proud when we read such a nice comment. Our guest satisfaction is very important for us, and I am happy to see that we have exceed in our service with you. We will be more than happy to welcome you again in our little...

Edmonton, Canada
Reviewed 17 January 2017

The hotel location works very well for the Banff Film Festival. The room this year was not as good as others we have had. The nature of the heat caused it to be very hot until we were told we needed to shut off the heat altogether. None of the windows opened for fresh air. Otherwise we enjoy this hotel...

Review collected in partnership with this hotel
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Helpful?
Thank ToshiMom
BrewsterTravelCanada, Public Relations Manager at Mount Royal Hotel - TEMPORARILY CLOSED, responded to this review

Hello ToshiMom, Thank you for taking the time to review the Mount Royal Hotel. I am not sure if you heard, but on December 29, the Mount Royal Hotel experienced a fire. In the coming months, we will be taking all of the feedback we have received and incorporating this into making the new Mount Royal Hotel better than ever....

Langley
Reviewed 17 January 2017

Great staff but really its suited for hippie backpackers, the owners need to put some serious money into updating this gorgeous old building. This is the first hotel in my many travels that actually gave me earplugs at check-in, not really a great way to start my stay. I read about the fire, very sad, it is a beautiful corner...

Review collected in partnership with this hotel
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Helpful?
Thank brucei2017
BrewsterTravelCanada, Public Relations Manager at Mount Royal Hotel - TEMPORARILY CLOSED, responded to this review

Hi Bruce2017, Thank you for taking the time to review the Mount Royal Hotel. I apologize that your stay did not start off great for you. Banff Avenue can be very loud with revelers and unfortunately, we can't change its location. Providing earplugs is our attempt to provide our guests with as little much noise disruption as possible. We're glad...

Calgary
Reviewed 17 January 2017

all was fine . nothing fancy but good enough. Good location. friendly helpful staff. Unfortunately there's lots of noise from the halls with people coming I at 3 a.m.wasn't that great. ihevpt yhwoeutv ppsdimvp/o er tp0baomer\[pv jtvpaerj tgpv0 iwe\TP 'WOIEV HTOIjwep \rodsg 'vpiavurektoirvot

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Thank kirstenr518
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel - TEMPORARILY CLOSED, responded to this review

Dear Kristenr518, Thank you for sharing your feedback on your stay at the Mount Royal with us. All our guests comments are welcome as it helps to improve our service. We take note of the noise in the hallways and this will be addressed. On a positive note, we are glad to read that you liked the location and the...

Elgin
Reviewed 17 January 2017

We arrived very early due to the bus schedule and they were still able to get us in a room, absolutely loved this place and the location was right downtown near bus stops, shops, and restaurants! Would not stay anywhere else!

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Thank jackien862
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel - TEMPORARILY CLOSED, responded to this review

Thank you for your golden review! We are very happy to read your comment, especially when it comes to our guest satisfaction, and see that we have exceed in it. We will be very happy to welcome you again in the future. Estelle Lo Piccolo Front Office Manager

Leduc Country
Reviewed 17 January 2017

Great location, free parking, friendly staff and beautiful views We stayed in the corner suite for an extra $20 and you have a view all the way down Banff ave. the noise level is good in the evenings even with the bars near you. Hot tub in basement is also a nice treat.

Review collected in partnership with this hotel
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Thank Sarah B
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel - TEMPORARILY CLOSED, responded to this review

Thank you for your high rated review! It is always a pleasure to hear that our guests enjoyed their stay: location, view and quality of guests service. It will be a pleasure to welcome again in the future. Estelle Lo Piccolo Front Office Manager

Pontypool, United Kingdom
Reviewed 15 January 2017

Very sadly the hotel was badly damaged by fire on 28 December and is now closed. It will be sorely missed. On a positive note, key staff who ensured an outstanding welcome have been transferred to the sister hotel in Banff, the Elk and Avenue. Brewster Travel who own both hotels gave exceptional help and support to those of us...

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Thank Hankebr
BrewsterTravelCanada, Public Relations Manager at Mount Royal Hotel - TEMPORARILY CLOSED, responded to this review

Hello Hankebr, Thank you for taking the time to review the Mount Royal Hotel. I am sure your experience on the night of December 28 is one you will not forget. We are thankful that no one was injured or harmed in the fire and that you were well taken care of at our sister property. We are working to...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
In the heart of Banff, the Mount Royal Hotel offers 135, comfortably appointed and recently renovated guest rooms. All rooms offer a window view and come with 37" LCD TV's, coffee maker, digital clock radio, telephone with voicemail, electronic in-room safe and iron/board & board, hair dryer, climate control (heat and air conditioning)and bathroom amenities. ... more   less 

Additional Information about Mount Royal Hotel - TEMPORARILY CLOSED

Address: 138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: £83 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mount Royal Hotel - TEMPORARILY CLOSED 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Mount Royal Banff
Hotel Mount Royal
Hotel Style:
#2 Best Value Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Mount Royal Hotel - TEMPORARILY CLOSED staff and other travellers.
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Rockville, Indiana
over a year ago
over a year ago
Melbourne, Australia

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Questions? Get answers from Mount Royal Hotel - TEMPORARILY CLOSED staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner suites give ample view of the beautiful mountains!”
 of 5 bubbles CelineDelisle, 13 Feb 2017 | Read review
“ask for a room away from the "pub" if you wanna sleep early”
  • the view once you step on the main road. ...a bit of a zom cam in play
 of 5 bubbles virafh, 6 Dec 2016 | Read review
“Good location”
 of 5 bubbles Chino_Mac, 2 Dec 2016 | Read review
“try and get a room facing the street...cool at night to watch”
 of 5 bubbles DavesIKnow, 18 Oct 2016 | Read review
“stay somewhere else... but don't go to banff international...that's another dump.”
 of 5 bubbles TRAVELFREAKONE, 16 Oct 2016 | Read review
5 of 5