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Mount Royal Hotel

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Mount Royal Hotel
Mount Royal Hotel
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1,103 Reviews from our TripAdvisor Community

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Showing 1,033: English reviews
Calgary, Canada
Reviewed 12 April 2016

Welcoming staff, good location, wonderful mountain views, good restaurant, older upgraded hotel. Some of the older structural and operational problems affected the upgrade and probably couldn't easily be resolved.

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Helpful?
Thank Bob H
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for taking the time to give us your feedback and post a review. I am glad to learn that you found many aspects of your stay satisfying, such as the welcoming staff, dining options, and wonderful views. We are always looking for ways to improve ourselves and provide a better overall guest experience. Thank you for staying with...

Osoyoos
Reviewed 12 April 2016

Clean and comforable good value. Weather was great staff was friendly. Toni Roma's breakfast was good. Would stay here again and recommend it to friends. It is close to all the amenities and skiing. Enjoyed our stay here.

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Thank 615gizellel
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for your review of the Mount Royal Hotel and thank you for the recommendation. I am very pleased to learn that you enjoyed the breakfast at Tony Roma's as well as your overall stay. It is also nice to learn that you enjoyed the close proximity to all that Banff has to offer. We would love to have...

Quathiaski Cove, Canada
Reviewed 9 April 2016

We were only at the Mount Royal Hotel for 1 night. We were very impressed. It was quite a long walk to our room, and we could only cart our items part way and then had to carry them the rest of the way. BUT, at the end of the lengthy trek was a very comfortable room. Very nicely furnished...

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Thank catbox4_3
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for the stellar rating and review of your stay at the Mount Royal. It is fantastic to hear that you were very impressed and that you found the room comfortable. I am also happy to note that you found the staff very friendly and the bathroom very clean with "upscale amentities". We will certainly look into the TV...

Calgary, Canada
Reviewed 7 April 2016

This hotel is located right in the heart of Banff townsite. It is literally steps away from all the cafes, restaurants, shopping and nightlife. I don't think there is anywhere in town you can stay that would be more convenient to walk around and explore the town. I recommend booking early as they tend to fill up quickly and prices...

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Thank Ian M
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for your review of our hotel. It is great to hear that you found the location in the heart of Banff so satisfying. The suggestions you have offered to other guests are highly valuable. On weekends and throughout the summer, we do fill up quickly and early bookings can have the advantage of more reasonable rates. We would...

Saskatoon, Canada
Reviewed 6 April 2016 via mobile

This is a solid 2 star with poor housekeeping! We stayed 4 nights. Day one, they left the garbage of the previous guest?? Day 2, made the bed but left everything else undone?? Day 3, our keys did not work after a long day of skiing and the room was untouched?? Day 4, after complaining the night manager got us...

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Thank Bill1018423
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for the feedback you have provided regarding your stay. I am very disappointed to hear of the level of housekeeping service that you received. We will certainly be following this up so that your experience is not repeated. Our goal is to maintain a very consistent level of service. I apologize that this was not the case and...

Slave Lake, Canada
Reviewed 3 April 2016

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Thank Annadaday
Brewsterhospitality1, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Edmonton, Canada
Reviewed 3 April 2016

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Thank 750ollies
Brewsterhospitality1, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Reviewed 2 April 2016 via mobile

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Thank AliMcDaniel
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Fort Saskatchewan, Canada
Reviewed 2 April 2016

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Thank Ruffryder505
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Winnipeg, Canada
Reviewed 2 April 2016

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Thank Jan S

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Mount Royal Hotel staff and other travellers.
6 questions
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Rockville, Indiana
over a year ago
over a year ago
Melbourne, Australia

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner suites give ample view of the beautiful mountains!”
 of 5 bubbles CelineDelisle, 13 Feb 2017 | Read review
“ask for a room away from the "pub" if you wanna sleep early”
  • the view once you step on the main road. ...a bit of a zom cam in play
 of 5 bubbles virafh, 6 Dec 2016 | Read review
“Good location”
 of 5 bubbles Chino_Mac, 2 Dec 2016 | Read review
“try and get a room facing the street...cool at night to watch”
 of 5 bubbles DavesIKnow, 18 Oct 2016 | Read review
“stay somewhere else... but don't go to banff international...that's another dump.”
 of 5 bubbles TRAVELFREAKONE, 16 Oct 2016 | Read review
5 of 5