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Mount Royal Hotel

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Mount Royal Hotel
Mount Royal Hotel
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1,103 Reviews from our TripAdvisor Community

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Showing 1,033: English reviews
Richmond, Texas
Reviewed 23 March 2016

We stay at the Mount Royal every year for approx. two weeks during ski season. What keeps us coming back here are the location, the friendliness of the staff and the cleanliness of the rooms. We have a room that we actually prefer, so we put in a request prior to our arrival and the hotel granted our wish. We...

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Thank Beverly E
Brewsterhospitality1, Manager at Mount Royal Hotel, responded to this review

Hi Beverly E, We all at the Mount Royal Hotel would like to thank you for your wonderful review! I loved hearing that you join us every year for the ski season! Even better to see that the location, our friendly staff and our clean rooms are what keep you returning to us. We really appreciate the positive feedback about...

Albertacce, France
Reviewed 23 March 2016

Too bad this hotel is in ine of the best locations in banff. The rooms were hot the 2am street noise and the lack of parking are the reasons I will not book here again. The staff were friendly enough.

Review collected in partnership with this hotel
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Thank ancB5158UX
Brewsterhospitality1, Manager at Mount Royal Hotel, responded to this review

Good day ancB5158UX, Thank you for your feedback on your recent stay with us at the Mount Royal Hotel. We do apologize that your stay was not what you were expecting. Our Maintenance team is working hard to ensure all our guest rooms are the best possible temperature they can be within the standards of the historic status of the...

Reviewed 22 March 2016 via mobile

Spent two nights here. Location is fantastic, rooms ok. We had room on the second floor and could hear banging and footsteps from the floor above. We could also hear walking and talking from the hallway in the middle of the night. The rooms are comfortable, but need an update. There is no fridge in your room which is bizarre,...

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Thank Kellie W
Brewsterhospitality1, Manager at Mount Royal Hotel, responded to this review

Hi Kellie W, Thank you for your 4 star rating of the Mount Royal Hotel. We greatly appreciate your feedback on your recent stay with us. The Mount Royal Hotel is part of heritage here in the town of Banff! This provides our guests with a nostalgic stay, however, the age of the building does have its limits in some...

Calgary, Canada
Reviewed 22 March 2016

good but hot tub was dirty and needs major renos and a good coat of paint. Location is great and the rest of the hotel is very nice and clean with friendly staff. Too bad the lounge closes at 11 PM on a Saturday night.

Review collected in partnership with this hotel
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Thank Q1606MCcharlesd
Brewsterhospitality1, Manager at Mount Royal Hotel, responded to this review

Dear Q1606MCcharlesd, Thank you for your review of our Mount Royal Hotel. We take all feedback to heart and look towards the future to see what we can do for improvement of our hotel. Your comments about our hot tub area will be duly noted for this planning process. We will pass your comments about the lounge closing at 11pm...

New York City, New York
Reviewed 22 March 2016

Excellent Hotel with a friendly staff. There were a few minor issues with the room (hair dryer and lamp didn't work) but they were handled in a timely manner by the staff. The location to shops, restaurants, rental equipment and shuttle service to the mountains was fantastic. I think the longest walk we took was 5 minutes to reach any...

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Thank JMN1536
Brewsterhospitality1, Manager at Mount Royal Hotel, responded to this review

Hi Jmn1536, We thank you for your lovely 4 star review of our Mount Royal Hotel! It was great to hear you enjoyed your stay with us and found our staff to be friendly for you and your partner. I am sorry your hair dryer and lamp weren't working but I am happy to see it was resolved by our...

Fort McMurray, Canada
Reviewed 20 March 2016

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Thank BelleCamino
Brewsterhospitality1, Manager at Mount Royal Hotel, responded to this review

Kaneohe, Hawaii
Reviewed 20 March 2016

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Thank 675katherinel
Brewsterhospitality1, Manager at Mount Royal Hotel, responded to this review

MB
Reviewed 20 March 2016

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Thank 639evane
Brewsterhospitality1, Manager at Mount Royal Hotel, responded to this review

Reviewed 19 March 2016

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Thank CanadianTlraveller
Chicago
Reviewed 18 March 2016

Review collected in partnership with this hotel
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Thank Bernhard W
Brewsterhospitality1, Manager at Mount Royal Hotel, responded to this review

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Mount Royal Hotel staff and other travellers.
6 questions
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Rockville, Indiana
over a year ago
over a year ago
Melbourne, Australia

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner suites give ample view of the beautiful mountains!”
 of 5 bubbles CelineDelisle, 13 Feb 2017 | Read review
“ask for a room away from the "pub" if you wanna sleep early”
  • the view once you step on the main road. ...a bit of a zom cam in play
 of 5 bubbles virafh, 6 Dec 2016 | Read review
“Good location”
 of 5 bubbles Chino_Mac, 2 Dec 2016 | Read review
“try and get a room facing the street...cool at night to watch”
 of 5 bubbles DavesIKnow, 18 Oct 2016 | Read review
“stay somewhere else... but don't go to banff international...that's another dump.”
 of 5 bubbles TRAVELFREAKONE, 16 Oct 2016 | Read review
5 of 5