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Rimrock Resort Hotel

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#3 of 32 Hotels in Banff
Certificate of Excellence
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Rimrock Resort Hotel
Rimrock Resort Hotel
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4,264 Reviews from our TripAdvisor Community

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Showing 4,135: English reviews
Fort McMurray, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW via mobile

My husband and I visited hoping for an escape from all we'd been through (evacuees from Fort McMurray) and ended up getting my truck keyed in their "Valet lot". Warning : the lot is public. I got the feeling an employee was the culprit. For more info, please message me.

Helpful?
Thank Brandy M
Edmonton
1 review
Reviewed 3 days ago NEW

As usual the hotel never disappoints. I have been going to the Rimrock for many years have and we have always enjoyed our stay. Room are very comfortable. Staff are very accommodating. Very impressed with the Primrose restaurant. Never had a bad meal.

Review collected in partnership with this hotel

Helpful?
Thank E1773CIdavidp
Cork, Ireland
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 days ago NEW

This hotel was booked for us by our travel agent as part of our trip through The Rockies. This has to be the best hotel in Banff! It's right up next to the Gondola and there are also courtesy passes available so you can hop on the bus into town and back again. The interior is so romantic and the... More 

Helpful?
Thank CathyMo
Frisco
1 review
Reviewed 5 days ago NEW

Banff is beautiful, and staying at Rimrock made it even more beautiful. The staff is truly welcoming and wanted us to fully enjoy the Banff National Park. Everyone there seemed to go out of their way to make our stay incredible!

Review collected in partnership with this hotel

Helpful?
Thank tedo487
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Dear tedo487, We are delighted that you enjoyed your stay with us and appreciate you writing this review! Our staff works hard to leave such impressions on our guests and we look forward to welcoming you back again in the future! Yours In Hospitality, The Rimrock Resort Hotel Management More 

Edmonton, Canada
2 reviews
Reviewed 5 days ago NEW

This spectacular resort features amenities and service only surpassed by the incredible view from the room, workout area and restaurants. Spend the extra few dollars and get an unobstructed view. While the weekend was rather pricey, the comfortable beds, extensive selection of spa treatments and workout equipment, exquisite restaurants and lovely shops made for a very pampered weekend. I would... More 

Review collected in partnership with this hotel

Helpful?
Thank tmyxa
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Dear tmyxa, Thank you for your kind review! Our staff works hard to leave such impressions on our guests and are delighted that we were able to make your stay "Spectacular!" We hope to see you back again soon! Yours In Hospitality, The Rimrock Resort Hotel Management More 

San Francisco, California
Level Contributor
3 reviews
Reviewed 6 days ago NEW

One of the top hotels in Banff. Modern large full-size hotel, but still charming. It has all the amenities. We especially enjoyed the Piano Bar on Friday night. Dinner was excellent. Location is outside of town, but there is a shuttle if you don't have a car.

Helpful?
Thank Ted G
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Dear Ted G, We are pleased to hear that you recent stay was a positive experience and look forward to welcoming you back again in the future! Yours In Hospitality, The Rimrock Resort Hotel Management More 

Calgary, Canada
Level Contributor
5 reviews
3 hotel reviews
Reviewed 6 days ago NEW

Location of this hotel is stunning and the staff are fantastic. I would return for the customer service alone. The lounge area is lovely to relax by the fire and enjoy a bite to eat or a few drinks. The food is fairly average bar food. We dined at the Primrose one evening and the food was very good. Breakfast... More 

Review collected in partnership with this hotel

Helpful?
Thank Niamh A
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Dear Niamh A, Thank you for taking the time to share your recent experience. We are delighted that you found your stay to be "Wonderful" and are looking forward to welcoming you back soon! Yours In Hospitality, The Rimrock Resort Hotel Management More 

wasaga beach
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 week ago

we stayed for 4 days at the hotel, we were hoping for so much more, room was basic and bed uncomfortable. housekeeping dissapointing, to have to call up after being out of the room all day. they serviced our 2nd room for our son at 9am, and not ours till 4pm after we called up, rooms were side by side,... More 

Review collected in partnership with this hotel

Helpful?
2 Thank bev009
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Dear bev009, We are sorry to hear your recent experience with us was not of a positive one. Receiving feedback, such as your own, enables us to enhance services as we continue to develop excellent accommodation and dining for our guests. Yours In Hospitality, Rimrock Resort Hotel Management More 

Calgary, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

We have stayed at this property and enjoyed hosting our company parties here for years however the hotel has not kept with the times nor been updated. The wear and tear of the building is clear. We will stay at the Springs next time.

Review collected in partnership with this hotel

Helpful?
Thank FourSons2014
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Dear FourSons2014, We are sorry to hear your recent experience with us was not of a positive one. Receiving feedback, such as your own, enables us to enhance services as we continue to develop excellent accommodation and dining for our guests. Yours In Hospitality, Rimrock Resort Hotel Management More 

Bow Island, Canada
Level Contributor
6 reviews
Reviewed 1 week ago

This is one of the most incredible hotels in all of Banff. Worth every penny! Our room had a stunning view of the mountains. The staff were awesome & welcomed us with chocolate dipped strawberries & an anniversary card when we arrived. Fantastic food, wonderful service, ambience so good for the soul!

Helpful?
Thank zsazsa4ever
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Dear zsazsa4ever, We are delighted to hear that your anniversary trip was a success, and we genuinely thank you for choosing our location to spend this milestone! I will be pleased to share your kind words with our staff. We look forward to your next visit! Yours In Hospitality, Rimrock Resort Hotel Management More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Larkspur Lounge
Larkspur Lounge
Cuisines: Bar, Canadian, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more   less 

Additional Information about Rimrock Resort Hotel

Address: 300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: £127 - £278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rimrock Resort Hotel 4*
Number of rooms: 346
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Cheap Tickets, Odigeo, Travelocity, Priceline and Jetsetter so you can book your Rimrock Resort Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Rimrock Hotel Banff
Rimrock Resort Banff
Banff Rimrock Hotel
Hotel Style:
#1 Business Hotel in Banff
#1 Romantic Hotel in Banff
#2 Family Hotel in Banff
#2 Top resorts Hotel in Banff
#3 Spa Hotel in Banff
#3 Luxury Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Rimrock Resort Hotel staff and other travellers.
33 questions
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Questions? Get answers from Rimrock Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You have to pay for parking”
 of 5 bubbles CathyMo, 2 Dec 2016 | Read review
“Mountain/Valley view was spectacular”
  • View from room (mountain/valley view)
 of 5 bubbles chasnien, 23 Nov 2016 | Read review
“Ask for a room with a view. Even a room with a partial view is nice.”
 of 5 bubbles minuit1942, 20 Nov 2016 | Read review
“Choose a room on a high floor with a mountain view if possible.”
  • View from the hotel lobby
 of 5 bubbles 690djh, 15 Nov 2016 | Read review
“Ask for an available upgrade when booking but be careful. They may try to slip a $50.00 charge in at the time of check in.”
 of 5 bubbles WestAbCanada, 14 Nov 2016 | Read review
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