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Tunnel Mountain Resort

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#19 of 32 Hotels in Banff
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1 room 2 adults 0 children
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Tunnel Mountain Resort
Tunnel Mountain Resort
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1,064 Reviews from our TripAdvisor Community

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Showing 1,007: English reviews
Calgary
Reviewed 14 February 2017

The Resort is well maintained, rooms are clean and well appointed. The location makes it quiet and you feel that you are truly enjoying a mountain getaway. Staff are friendly and very helpful. You can hike and cross country ski (Tunnel Mountain Campground) from the Resort, no driving necessary.

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Helpful?
Thank 605daleh
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

605daleh Welcome home thank you for taking the time to write a review. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort. I am also glad to hear the staff was able to accommodate your needs and you were able to make use of our complementary Roam bus passes to get you all...

Calgary, Canada
Reviewed 14 February 2017

This has been a quaint chalet resort on Tunnel mountain for years... and years. This past week i stayed and found the place is in need of some upgrades. The hot tub was not clean and the steam bath was out of order. The furnace clanked and made unsafe sounds all thru the night in our 1 bedroom chalet. The...

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Thank Surfshark
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Surfshark Welcome home and thank you for taking the time to give us your feedback. I am sorry to hear did not enjoy your stay here with us at the Tunnel Mountain Resort. I have spoken with our housekeeping manager in regards to the cleanliness issues with the hot tubs and we have hopefully insured this does not happen again....

Reviewed 14 February 2017 via mobile

Went as a family with dogs, great place to unwind.Public Transat available just outside the front desk to downtown. Quiet, loved the full kitchen area, upstairs loft and fireplace. Swimming pool on site, jet tubs. Would definitely go back!

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Thank Ruth L
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Ruth L Welcome home and thank you for taking the time to write a review. I am so happy you and all your family enjoyed your stay here with us at the Tunnel Mountain Resort. Our goal is to always insure a relaxing and carefree experience and am glad we were able to achieve this during your visit. Thank you...

Calgary, Canada
Reviewed 11 February 2017

We had a wonderful stay at Tunnel Mountain Lodge. We checked into our executive room to find the fire place and heated floors on - such a nice touch. The steam shower in our bathroom was amazing! The staff was very friendly and Kyla even remembered me when I went back to choose a few DVDS. There was a great...

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Helpful?
Thank _ryanleonardkerr
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

_ryanleonardkerr Welcome home and thank you for your review. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort and were able to make use of all our in room amenities. I am also very happy to hear Kyla was able to provide you with excellent customer service. Thank you again for your comments...

Sherwood Park, Alberta
Reviewed 7 February 2017

Good service at tunnel mountain. Clean room with a wood burning fireplace is a nice touch. This is our second time staying here and will stay again the next time we come to banff. I definitely suggest this hotel to others.

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Thank Dustin M
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Dustin M Welcome home and thank you for taking the time to give us your feedback. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort as well as your continued patronage. Thank you again for your comments and I do look forward to welcoming you back again soon.

Calgary, Alberta
Reviewed 7 February 2017

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Thank rsdaniels89
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Edmonton, Canada
Reviewed 2 February 2017

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Thank Zinan G
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Montreal, Canada
Reviewed 29 January 2017

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1Thank Dom T
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Calgary
Reviewed 24 January 2017

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1Thank GuyFromCalgary
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Calgary, Canada
Reviewed 22 January 2017

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Thank MVR154913
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Tunnel Mountain Resort staff and other travellers.
2 questions
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“amazing views”
 of 5 bubbles falynk, 13 Mar 2017 | Read review
“pet friendly, easy to find, easily accessible, pool”
 of 5 bubbles westcoaster1616, 13 Mar 2017 | Read review
“Ask for where you can park right outside room.”
 of 5 bubbles J2016RT, 9 Mar 2017 | Read review
“Get a bigger room with two sinks if possible”
 of 5 bubbles TheGTDudeAbides, 9 Mar 2017 | Read review
“Ask for rooms in 300s which allows access directly from Parking level into Room”
 of 5 bubbles IvanK131, 2 Mar 2017 | Read review
5 of 5