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Banff Caribou Lodge & Spa

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Banff Caribou Lodge & Spa
Banff Caribou Lodge & Spa
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1,861 Reviews from our TripAdvisor Community

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Showing 1,768: English reviews
Reviewed 3 days ago NEWvia mobile

We stayed in the suite for a few days. Never been to Banff before. It was a great location, close to shopping. Amazing spa and a great restaurant! We enjoyed our special time there. Loved the rustic caribou theme. That's how a place like that is supposed to look. Easy check in and out as well

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Helpful?
Thank Jennifer M
New York City, New York
Reviewed 4 days ago NEW

I came here on a father-daughter ski trip and loved my stay! The beds were super cozy and the rooms were spacious and clean. The staff were super friendly and helpful when it came to renting ski equipment and even just suggestions for places to eat in town! The one thing I will say is that they need to either...

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Thank oshen4293
Powys, United Kingdom
Reviewed 5 days ago NEWvia mobile

This was our second stay in this hotel, the last being 4 years ago. We chose it again because it was good last time and the ski bus stops outside the door. It's far enough out of town to be quiet and to make you think that you are being virtuous in walking there and back for a meal! Because...

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Thank Sarah B
Barrie, Canada
Reviewed 1 week ago

I would strongly recommend the lodge invest in dyson vacuums. Our room had crackers on the floor and other bits of debri. Saw staff vacuuming hallways struggling to pick stuff up from the carpet because the suction on the vacuum was so poor. Staff were very polite and helpful and we loved that there was a Keg restaurant on the...

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1Thank buttscathy
Calgary
Reviewed 1 week ago via mobile

We have stayed at the Banff Caribou many times for a relaxing overnight trip to Banff from Calgary. It was -22 Celsius outside, so we love the heated underground parking and Keg restaurant right in the hotel. We booked a room with 2 comfy queen beds for $99. Great value in this expensive town. So proud that this is my...

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2Thank CountryHills
Kelowna, Canada
Reviewed 1 week ago

We got to the hotel and the lobby was quite nice. Then we went up to the room and it seemed ok at first glance. My husband then went to take a bath after a long trip. As the tub was running hair started to come out of the drain and come into the tub. bleh gross my stomach turns...

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2Thank lornamugwe1986
Reviewed 2 weeks ago via mobile

Comfy accommodation with ski bus stop outside the front door ski lockers and health spa. Warm welcome from reception and warm real fire in the foyer. Adjacent restaurant The Keg is a great steak house.

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Thank Alex B
Reviewed 2 weeks ago

We spent Christmas and New Year 2016 at the Caribou Lodge, the already beautiful and charming rustic hotel, was decorated very well for Christmas, and made our stay very festive and special with roaring log fires in the lobby and restaurant. The attached restaurant, The Keg Steakhouse, was very good, with huge portions for meals and snacks, and the buffet...

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1Thank Simon D
Calgary, Canada
Reviewed 4 weeks ago via mobile

I've stayed here a few times now. The desk staff is mixed, some good, some members beyond apathetic. The cleaning/ room people need alot of work and need to know how to make a bed properly. Having the Keg downstairs is a big plus but one could say the same about their staff. The room was clean, not neat but...

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1Thank B M
Pierceland, Canada
Reviewed 4 weeks ago

Stayed here for a weekend with my soon to be fiancé at the time. Room was excellent. Got a room with a loft and Jacuzzi tub. Clean, comfortable, was quite the treat to stay there. Parking at the hotel was good. Easy walk to downtown Banff. Highly recommend staying here.

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Thank mxzxops

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Spa
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 

Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: £65 - £237 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Banff Caribou Lodge & Spa 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Banff Caribou Lodge And Spa
Banff Caribou Hotel Banff
Caribou Banff
Caribou Lodge Banff
Hotel Style:
#6 Spa Hotel in Banff
#7 Business Hotel in Banff
#10 Romantic Hotel in Banff
#11 Family Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Banff Caribou Lodge & Spa staff and other travellers.
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Questions? Get answers from Banff Caribou Lodge & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay in rooms across from an elevator.”
  • View from Rm 402
 of 5 bubbles buttscathy, 15 Jan 2017 | Read review
“Ask if there are any teams, groups or any type of gathering staying at the hotel. If so avoid that floor of the hotel.”
 of 5 bubbles Grizzmp, 27 Nov 2016 | Read review
“Room 407 is a lovely suite. Other rooms in the mid 300s were comfortable.”
 of 5 bubbles Jake12242016, 9 Nov 2016 | Read review
“Choose a room at the back or side of the hotel not on main road at the front”
 of 5 bubbles dwmaxwe, 18 Oct 2016 | Read review
“Do not stay on the 4th floor facing the chimney!”
 of 5 bubbles 326JudyP, 17 Oct 2016 | Read review
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