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Banff Caribou Lodge & Spa

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Banff Caribou Lodge & Spa
Banff Caribou Lodge & Spa
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1,846 Reviews from our TripAdvisor Community

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Showing 1,754: English reviews
Calgary, Canada
Reviewed 2 days ago NEWvia mobile

This is my second visit here. Much improved. Check in was quick, overall temp in the hotel was comfortable. Previous visit felt like we were in a huge Sauna. Staff were friendly and enthusiastic. I would use this hotel again in the future.

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Helpful?
Thank KDS_10
Reviewed 4 days ago NEW

My husband booked a loft room for our anniversary weekend. We liked the Christmas tree in the room, but that was all that was good about it. The views from the windows aren't great, the bust of the deer on the wall had a large crack in it, and the toilet paper holders needed to be screwed in again. The...

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1Thank somethingorsomeone
MikeGoulet, Guest Relations Manager at Banff Caribou Lodge & Spa, responded to this review

Please accept my sincerest apologies for the less than satisfactory stay. I can assure you the issues mentioned are quite unusual and definitely not up to our standards. Please do not hesitate to contact me directly at MGoulet@bestofbanff.com should you wish to discuss this further. I hope to hear from you soon. Best regards, Mike Goulet.

Northallerton, United Kingdom
Reviewed 5 days ago NEWvia mobile

We stayed 2 night,s at the Carabou Lodge , The Hotel it,s self is homely the room,s are spacious with all the facilities, the food was great and the staff excellent,explore banff it,s shops restaurant,s lovely place, Mick North Yorkshire.

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1Thank mick S
Reviewed 6 days ago NEW

We really enjoyed our stay at this Hotel/Lodge. Our room was basic but nice. We enjoyed the relaxing swim in the large spa/Jacuzzi as well as warming up in front of the beautiful fireplace in the lobby on a cool fall day. The Keg restaurant in the hotel offered a fantastic breakfast buffet. This hotel is conveniently located a short...

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1Thank DagmarJuergen
Townsville, Australia
Reviewed 1 week ago

My son and I loved staying here. We got friendly, helpful service from the front desk, the Keg served delicious food, and it was handy to town. The free public transport passes were appreciated. Our room looked onto a little courtyard so we could see when it was snowing, which was such a delight (we live in a very warm...

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Thank Estelle B
Placentia, Canada
Reviewed 1 week ago via mobile

When we arrived the staff was very friendly, however after arriving in our room we found old toothpaste still on the mirror from the last guest. A very dirty mattress under clean unfitted sheets. And the room in general disrepair. Definitely not worth the money as their are far better places to stay In banff

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1Thank Billy251986
Reviewed 1 week ago via mobile

My husband and I stayed in this hotel while passing through the region. The room was small but for one night we really didn't need much more than a bed. I found the bed extremely comfy and had an awesome night sleep. As this stay was part of our honeymoon, there was a lovely bottle of wine in the room...

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Thank Kim S
Calgary, Canada
Reviewed 1 week ago via mobile

My husband and I spent a great night here celebrating our anniversary. Since it was a special occasion we decided to rent the mountain loft which has it's own 2 person jacuzzi, this was so worth it! The bed was so comfortable, and the room comes with everything you need (fridge, coffee maker, kettle, electric fan and really comfy robes)....

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Thank Nelly979
Alberta
Reviewed 1 week ago via mobile

Stayed here for three nights while in town. Second stay at this hotel and have no real complaints. Rooms are decent sized and clean. It's a bit of a walk from down town (10mins) but that didn't bother me. For the price I got it (84cdn) it was a good deal.

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Thank KDS33
Calgary, Canada
Reviewed 1 week ago

We stayed there for our anniversary last night, it was very nice to receive a bottle of wine and card from the staff upon arrival. The room itself was very small. The bed was worn out and warped and made for a very uncomfortable sleep. It was overly soft because rather than replacing the mattress once it became obvious that...

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Thank Lpete250

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Spa
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 

Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: £62 - £213 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Banff Caribou Lodge & Spa 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa
Caribou Banff
Caribou Lodge Banff
Hotel Style:
#6 Spa Hotel in Banff
#7 Business Hotel in Banff
#10 Romantic Hotel in Banff
#11 Family Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Banff Caribou Lodge & Spa staff and other travellers.
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Questions? Get answers from Banff Caribou Lodge & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if there are any teams, groups or any type of gathering staying at the hotel. If so avoid that floor of the hotel.”
 of 5 bubbles Grizzmp, 27 Nov 2016 | Read review
“Room 407 is a lovely suite. Other rooms in the mid 300s were comfortable.”
 of 5 bubbles Jake12242016, 9 Nov 2016 | Read review
“Choose a room at the back or side of the hotel not on main road at the front”
 of 5 bubbles dwmaxwe, 18 Oct 2016 | Read review
“Do not stay on the 4th floor facing the chimney!”
 of 5 bubbles 326JudyP, 17 Oct 2016 | Read review
“The back rooms are quieter.”
 of 5 bubbles 2dales2016, 29 Sep 2016 | Read review
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