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Banff Caribou Lodge & Spa

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Banff Caribou Lodge & Spa
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1,874 Reviews from our TripAdvisor Community

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Showing 1,781: English reviews
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Reviewed 1 week ago via mobile

The first room we had was VERY small, especially for a family of 5. We upgraded to a MUCH larger room, with a loft, for $50 a night. This room is beautiful! The reason for the 3 stars is that I was extremely disappointed, and quite honestly, pretty disgusted with the way the beds are made. Instead of a fitted...

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Helpful?
Thank Mel W
MikeGoulet, Front Office Manager at Banff Caribou Lodge & Spa, responded to this review

Hi there, Please allow me to apologize for the less than satisfactory stay. I have forwarded your comments are pictures to our Housekeeping team to ensure this does not happen again in the future. Please do not hesitate to contact me directly at Mgoulet@bestofbanff. com should you wish to discuss this further. Many thanks, Mike Goulet.

Prague, Czech Republic
Reviewed 1 week ago via mobile

I recently stayed here for 2 nights, this is not a whine these are just some facts. This hotel is decent and I would stay again, it is showing some wear and tear that's for sure but it's clean. We had an upgrade on arrival which was nice, however the loft suite which was the upgrade had beautiful skylights.........that had...

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Thank 1158-dm
Reviewed 1 week ago

This was our second stay with the Caribou - the last one was over seven years ago, but glad we went back. The only drawback is that it is a few minutes walk into the centre of Banff, but otherwise, the hotel is lovely. We had an excellent room this year - 349, which was large, warm and comfortable. The...

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Thank Andrew G
Hove, England
Reviewed 1 week ago

The Caribou is located just a short walk (about 15 mins) from the centre of town along the main road in Banff. If the walk into town is considered too much the hotel does provide guests with a free pass to the towns public bus system, though this is not a frequent service, with about 1 bus an hour most...

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2Thank Whitewash1970
Innisfail, Canada
Reviewed 2 weeks ago

Banff Caribou lodge is a good moderately priced hotel. The rooms are average size, with a king size bed, small couch, small table and 2 chairs. The rooms are showing their age with the couch and carpet and other furniture well worn. There is a small in-room fridge that also serves as a bedside table. Unfortunately no bedside table on...

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Thank Sheryl S
Calgary
Reviewed 3 weeks ago

What a delight! The lobby fireplace was amazing to just sit around and enjoy in the evenings. The food was okay...the breakfast buffet was no better than a large hotel chain. Cannot comment on the dinner service. I really enjoyed the bottomless pot of coffee available in the lobby. The hotel itself was spotless and was continual kept clean and...

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Thank lilmisstraveller74
Lisburn, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed at the Banff Caribou Lodge for a week's skiing. We had booked a loft suite and the room was excellent - lots of room, our own fire and the jacuzzi was an added bonus. Having our own space meant that my husband was able to work on his computer in comfort and undisturbed when the need arose. The ski...

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Thank Ronnie L
Houston, Texas
Reviewed 3 weeks ago

The Caribou was excellent, clean nice room as expected, but I was surprised that it was not more centrally located. It is on edge of Banff Village , a 10 minute walk from most shops and cafes. It may seem like a short walk ,but at 15F this is long evening walk to dinner.

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Thank Davidwpatricia
Calgary, Canada
Reviewed 3 weeks ago via mobile

The room are small with nothing memorable to offer. I enjoyed the firepkace in the lobby. The staff is friendly. The spa is awesome, great service. I highly recommand ordering a delicious steak at the restaurent.

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Thank Bmel9999
Reviewed 3 weeks ago via mobile

Enjoyed one night at the banff caribou lodge. Our bed was so comfy and cozy it was so worth the upgrade to have a king sized bed. I would request a room on the front of the hotel next time to enjoy our view down banff ave. It was a little hot in the room and we couldn't turn the...

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Helpful?
Thank Jennifer R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Spa
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 

Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: £86 - £254 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Banff Caribou Lodge & Spa 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Banff Caribou Lodge And Spa
Banff Caribou Hotel Banff
Caribou Banff
Caribou Lodge Banff
Hotel Style:
#6 Spa Hotel in Banff
#7 Business Hotel in Banff
#10 Romantic Hotel in Banff
#11 Family Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Banff Caribou Lodge & Spa staff and other travellers.
27 questions
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Questions? Get answers from Banff Caribou Lodge & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“349 was large, warm and comfortable”
 of 5 bubbles 136AndrewG, 19 Feb 2017 | Read review
“As for a room well away from the lobby as it tends to be a bit noisy in the early mornings.”
 of 5 bubbles lilmisstraveller74, 7 Feb 2017 | Read review
“Don't stay in rooms across from an elevator.”
  • View from Rm 402
 of 5 bubbles buttscathy, 15 Jan 2017 | Read review
“Ask if there are any teams, groups or any type of gathering staying at the hotel. If so avoid that floor of the hotel.”
 of 5 bubbles Grizzmp, 27 Nov 2016 | Read review
“Room 407 is a lovely suite. Other rooms in the mid 300s were comfortable.”
 of 5 bubbles Jake12242016, 9 Nov 2016 | Read review
5 of 5