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Brewster's Mountain Lodge

1,030 reviews
#12 of 34 Hotels in Banff
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Traveller (216)
Room & Suite (309)
Dining (24)
Overview
  • Excellent29%
  • Very good46%
  • Average17%
  • Poor5%
  • Terrible3%
Travellers talk about
“great location”(161 reviews)
“caribou street”(15 reviews)
Free Wifi
Parking
Breakfast included
Hot Tub
Non-Smoking Hotel
Suites
Multilingual Staff
3.0 Star Hotel
All hotel details
Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,030)Write a Review
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Show reviews that mention
All reviewsgreat locationcaribou streetunderground parkingcontinental breakfastyogurtcentral locationcentre of townmagpiestreet noisedowntown banffper nightstandard roomcomfortable hotelshops and restaurantsthe main streetski busloft room
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31 - 35 of 924 reviews
Reviewed 15 September 2017

We did drive round several times before finding the car park entrance abandoned the car to check in to get in the car park. Nice hotel and pleasant staff. When we were there it was 30 degrees and no air con- you can open the...More

Thank Heather G
Response from SalesBML, Manager at Brewster's Mountain LodgeResponded 6 November 2017

Thank you so much for your feedback. We are glad that you enjoyed your stay and that our staff could make you feel welcomed. We hope to be able to welcome you back in the future. Kind regards, Management and staff

Reviewed 10 September 2017 via mobile

Beautiful lodge in a central location in the town of Banff. But since there is no air conditioning, had to keep windows open st night. So people taking, laughing, and having a good time that people have on vacations on the street below kept us...More

Thank Norma Jean M
Response from SalesBML, Manager at Brewster's Mountain LodgeResponded 6 November 2017

Thank you for your feedback. We are sorry that your stay wasn't quite what you expected. As you stated we are a centrally located which means we are close to all the shops and restaurants and all that entails. We do our best to minimize...More

Reviewed 5 September 2017

My husband and myself spent 3 nights at Brewster's Mountain Lodge and thoroughly enjoyed our stay. While checking in, the Front Desk Host was very friendly and helpful. All the staff we encountered on our stay were incredible friendly. Our room was perfect...we had a...More

Thank Suzanne G
Response from SalesBML, Manager at Brewster's Mountain LodgeResponded 6 November 2017

Thank you so much for your feedback. We are so glad you enjoyed yourselves here at the lodge and in Banff. We are grateful our staff could make you feel welcome and hopefully we'll be able to welcome you back in the future. Kind regards,...More

Reviewed 4 September 2017 via mobile

Clean, Comfortable room in the heart of downtown Banff Friendly staff who were always willing to answer questions and offer advise. Our room had a view of distant mountains with a terrace large enough fior two chairs with room to spare. We would return.

Thank Mitch H
Response from SalesBML, Manager at Brewster's Mountain LodgeResponded 6 November 2017

Thank you for your generous feedback. We are glad you enjoyed yourselves. We are happy you enjoyed your balcony and could take in the scenery. We hope we call welcome you back in the future. Kind regards, Management and staff

Reviewed 1 September 2017

Fortunately, when we checked in the front desk was being managed by Patrick who went out of his way to find us parking. When we moved our car the next day we found the underground parking to be very cramped. We had a very large...More

Thank Carol B
Response from SalesBML, Manager at Brewster's Mountain LodgeResponded 6 November 2017

Thank you for your feedback. We are glad you enjoyed yourselves. As for the parking, as you can see from the town we are very small and because it's a national park we have to maximize space. We are glad that despite the parking situation...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Things to do
Hot Tub
Details
Price range
US$92 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Banff
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Banff
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (216)
Room & Suite (309)
Dining (24)
Pool & Beach (11)
Hotel & Grounds (243)
Bathroom (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
tiggerpooh
29 May 2017|
AnswerShow all 3 answers
Response from marmite724 | Reviewed this property |
Hope you get there it's great!
0
Votes
Katelyn H
29 March 2017|
AnswerShow all 4 answers
Response from SalesBML | Property representative |
Hi Katelyn, We guarantee check in at 4pm and check out is at 11am. Please let us know if there is anything further we can assist with. Kind Regards, Staff and Management
0
Votes
cazhalls
19 March 2017|
AnswerShow all 3 answers
Response from SalesBML | Property representative |
Our loft suites are located on the 3rd floor of the hotel, there is elevator access to all floors on property. The loft suites do have staircases in the rooms as they are 2 level suites. Please note, we will be refurbishing... More
0
Votes
Room Tips
"Boss's Suite if possible"
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"We were in 'The Boss's Room' - loads of space and huge bathroom attached"
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"Avoid the rooms next to the ice and drinks vending machines"
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"ask for away from the breakfast staircase"
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