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Banff Inn

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Banff Inn
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712 Reviews from our TripAdvisor Community

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Showing 656: English reviews
Reviewed 5 days ago NEWvia mobile

From the moment we walked into their hotel we had been disappointed with the service and with the state of the room. When we checked in the receptionist said I could not pay for my room up front. I spoke to many people on the phone prior to our arrival to make sure I could pay it, because the total...

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Thank Amy D
Praestoe, Denmark
Reviewed 1 week ago

Nice large and clean rooms. Very friendly staff. The breakfast was boring, nothing special. But the restaurant was good. The hot tun was great after a day on the slopes in Sunshine Village. Banff is always a great stay!

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Thank FruHolgersen
Reviewed 1 week ago

The place is clean, modern and the staffs was great! The 3rd floor where we stay is new and renovated. Awesome ! Recommend to stay! The staff was excellent and recommend where to go. Underground parking is first come first serve!

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Thank Terence L
Edmonton
Reviewed 1 week ago

We like this place a lot. It was our second trip to Banff and second stay at Banff Inn. Love the sauna and steam room! It was very hot and clean, nice breakfast and clean rooms. The only thing that bothered us during the night - it's a very loud heating fan in the room. Could not sleep well because...

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Thank galinam329
Regina, Canada
Reviewed 3 weeks ago

Clean, comfortable stay in beautiful Banff. Staff is very helpful and friendly. The food in the restaurant was also very good. Don't hesitate to stay here.Bring a swim suit also as the hot tub feels great after a day in the mountains!

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Thank Kelly/John B
Toronto
Reviewed 3 weeks ago

We had a short stat at the Banff Inn. We chose it due to the Loft style room that accommodated our family of five. The room did not disappoint. The staff was attentive and friendly. My only comment is that for this room rate, the hotel should have a higher quality onsite restaurant which also serves breakfast.

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Thank lindacF5843LR
Long Sault, Canada
Reviewed 3 weeks ago via mobile

We stayed here for a few days while skiing in Banff. The room was large and clean. The staff was friendly and accommodating. Indoor parking, restaurant on site, and a solid continental breakfast were great amenities. The hot tub, sauna, and steam room were a treat après ski.

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Thank Amy K
Reviewed 3 weeks ago via mobile

We had 5 people stay at the Inn. We got a rrom with a loft and 2 queens and one double. Worked perfectly for us. My only complaint was that there is no exercise area. The staff was excellent and very helpful. Great location only 2 blocks from Downtown.

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Thank Mouse1963
Reviewed 4 weeks ago via mobile

Myself, husband and two teenage daughters stayed at the Banff Inn for a night. The room was a reasonable size for four of us, however the bathroom was very small and the shower was hard to regulate with poor water flow. The breakfast was very basic help yourself continental style. I requested a teabag for a cup of tea only...

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Thank ErinJHill
Edmonton
Reviewed 4 weeks ago

We stayed in room 304. BEWARE. It was -38 outside and the heating in our room barely worked. We were freezing overnight with the heater AND fireplace on MAX heat! It was so cold in our room the bathroom legitimately had FROST on the countertop! There was a little Walmart plug in heater for 20$ they put on the floor...

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2Thank 523gillesg

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Banff Inn

Address: 501 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A9, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: £77 - £178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Banff Inn 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Banff Hotel Banff
Hotel Style:
#7 Spa Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Banff Inn staff and other travellers.
7 questions
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Naperville, Illinois
7 months ago
Sydney, Australia
Toronto
over a year ago

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Questions? Get answers from Banff Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loft suite”
 of 5 bubbles cook775, 1 Nov 2016 | Read review
“book the loft suite if you have a large family, great space.”
 of 5 bubbles carlam556, 31 Oct 2016 | Read review
“Top floor, corner room recommended. Rooms have views and are filled with light.”
 of 5 bubbles 638judyr, 16 Sep 2016 | Read review
“It has elevator directly to every floor and parking garage. It really does not matter for me.”
 of 5 bubbles taylorj788, 15 Sep 2016 | Read review
“Ask for a good view but otherwise other rooms were nice and quiet”
 of 5 bubbles 284caroline, 3 Jul 2016 | Read review
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