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Hotel Le Germain Calgary

Traveller (377)
Room & Suite (236)
Dining (12)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Genuine haven of peace, Groupe Germain, pioneer of the boutique-hotel concept in Canada, has expanded its unique brand of hospitality into Western Canada with Hotel Le Germain Calgary. The Groupe Germain philosophy is all about authentic elegance.A welcome like no otherAt Le Germain Boutique-hotels, the goal is to create a warm, comfortable ambiance, combined with attentive, personalized service that is always accommodating, yet never intrusive.Respect for the environmentThe entire complex was engineered and constructed to incorporate several state-of-the-art features designed to conserve energy and preserve our environment.
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair access
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Art Deco Style
Safe
HOTEL CLASS
Reviews & more
1,031Reviews
400Photos
10Q+A
100Room tips
Traveller rating
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Popular mentions
This hotel is in a great location, but didn't live up to the Le Germain standards I've experienced in other cities. The TV had very limited channels. The movie options were a fortune. The breakfast buffet was OK, but again - not as fancy as what I experienced in Quebec City
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Response from Lionel H, General Manager at Hotel Le Germain Calgary
Responded 13 Oct 2015
Dear Tricia M, Thank you for taking the time to inform us about your experience that you encountered regarding the shower water and also for the breakfast that this has been also adressed to our partner Charcut.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel P. Houliat General Manager
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Very nice clean quit hotel. had a great sleep. My only issues is that I'm not a fan of the over priced mini bar in the room. In another hotel I was charged for items I never used and couldn't get refunded, so since then I've never been a fan. I would rather have a coffee machine
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Stayed three nights. Very modern hotel, very stylistic rooms and décor. Comfortable if a bit quirky. Spacious, dark rooms (energy conscious). Seating wasn't comfortable or close to TV. The bathrooms are neat but tough to keep clean and it shows. Street noise is loud since
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Response from Lionel H, General Manager at Hotel Le Germain Calgary
Responded 6 Oct 2015
Dear Denver_Based_Guy, Thank you for taking the time to inform us about your experience that you encountered regarding your breakfast.This has been adressed to our partner Charcut.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Le Germain, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel P. Houliat General Manager
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Stayed two nights in a corner room with separate shower/tub, double sinks (Privilege). Very nice room, everything clean and fresh. Turn-down service was a pleasant surprise. Very quiet, low key hotel in an excellent location for nightlife, restaurants etc. Complimentary
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Stayed here recently for two nights. Service at the front desk was good, was upgraded for free. Room was fine and well equipped. One issue was the windows did not have drapes, there were blinds. The blinds allowed plenty of light to come in at night. So do not stay here is you
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Response from Lionel H, General Manager at Hotel Le Germain Calgary
Responded 24 Sep 2015
Dear Bill D, Thank you for taking the time to inform us about your experience that you encountered during your stay with us. I am sorry that your experience regarding our blinds did not meet your expectations; please allow me to express my sincerest apologies. At Le Germain, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel P. Houliat General Manager
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Dear Mr. alan592014, Thank you for choosing Le Germain Hotel Calgary. As for transportation from the airport, a taxi or an Uber is the fastest option. It takes about 20 – 30 minutes to reach our hotel and costs about $40-50 depends on how long it takes. There is laso shuttle services available to our hotel: Allied shuttle will cost $15 per person. This could take up to 45 minutes to reach our hotel since it does stop at several other hotels in downtown Calgary. It leaves every half hour from YYC airport. No reservation is required to make, just approach their counter near Gate B on the arrival level. We can certainly help you to make reservation from hotel back to airport if needed. Kind regards, Armine G
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What time does the included breakfast begin and end?
The breakfast is served from 6:30 am till 10:00 am Monday to Friday. And 7:30 am till 11:00 am on Saturdays and Sundays. Some exceptions on long weekends and other event dates may apply. Deluxe continental buffet breakfast is complimentary.
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Do you offer parking at your hotel and if so what is the price?
Good day, Thank you for contacting us . Yes we do offer valet parking. the rates are different on weekdays and weekends. Please contact hotel for detailed information and we will be happy to provide all details Armine Gevorgyan Front Office Director
1 vote
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Do you offer a shuttle service to local attractions?
We were told the Hotel has shuttle service to different attractions; however, the places we visited were close enough to get to either by walking (including the +15) or by ridesharing.
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What is the best way to get to the Olympic Park from the hotel?
I would suggest renting a car - The cost of a taxi will be about $50 or more each way - Uber will be about the same give or take $10. The train doesn't go to Olympic Park and to take the Bus it would be a long journey. The other option to look into would be Car2Go (Google it) Smart cars around downtown calgary that you can hope into and drive to your destination. Being that the Park is outside of the zone you would have to pay for the rental the full time you are there. Hope this helps
1 vote
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12
"Center location"
"Corner rooms have an amazing view and intimate light"
"We have had a signature room and can recommend this room!"
"Corner Rooms on high floors have the best views."
"Higher floors seem to be quieter."
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PRICE RANGE
US$135 - US$312 (Based on Average Rates for a Standard Room)
LOCATION
CanadaAlbertaCalgary
NUMBER OF ROOMS
143
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