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Comfort Inn & Suites University

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278 Reviews from our TripAdvisor Community

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Showing 268: English reviews
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Rocky Mountain House, Canada
Reviewed 4 days ago NEW

Amazing compassionate staff. They actually cared about us and were very helpful. Felt like family. Beds were amazing... very comfortable. They had a laundry room which enabled me to do our washing. They also served a full breakfast which helped cut down on my meal expenses. They have a swimming pool and hot tub. It is also very close to...

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Thank suzannevalstar
Calgary, Alberta
Reviewed 5 days ago NEWvia mobile

I stayed at this hotel for almost 2 weeks the staff was great and accommodating. Indoor heated pool and hot tub. The only thing i think should be changed are the pool hours currently they are 9 am to 10 pm. They should be 6 or 7 am to 11 pm. Which most hotels are. That's the only think i...

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Thank kdwhite69
Mackay, Australia
Reviewed 1 week ago NEW

We were upgraded to a suite as we were staying for 24 days, and that was most appreciated and comfortable for us Great location, steps from the C Train. Our room was kept very clean and staff looked after us very well. The General manager and manager and staff treated us like family, so it was like a home away...

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1Thank auscankyno
Jason S, General Manager at Comfort Inn & Suites University, responded to this review

Dear Auscankyno, WOW! What a fantastic review! We definitely enjoyed your company and where grateful to have met you and have you as our guests! I can honestly say that we all miss not having you around! In the 24 days you became family to us! We wish you the best and we look forward to meeting again someday soon!...

Montreal, Canada
Reviewed 3 weeks ago via mobile

Hotel is less than what you expect from a Comfort Inn - we had no towels (and we checked in around 5pm), the bathroom needed obvious plaster work and the card reader kept malfunctioning. Breakfast was fine. Great location if you're going to the University of Calgary, literally across the street from McMahon Stadium and the Light Rail Transit.

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Helpful?
Thank Travel_junkies_66
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the Time to Review us on Trip Advisor Website. On Behalf of Management & Staff please accept our sincere apologies for us not able to meet your expectations. Your Feedback is very important to us & I can assure you that your comments will be looked into & steps will be taken to avoid...

Toronto, Canada
Reviewed 3 weeks ago

This is a well-maintained site in NW Calgary just off the TransCanada (16 Ave) by Crowchild Trail. It is beside the Banff Trail C-Train station for easy access downtown. Staff were very friendly; good standard breakfast was included. The hot tub was also appreciated!

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Helpful?
Thank DynaDude
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the Time to Review us Trip Advisor Website. Your Comments are important to us. I am glad to hear that you had a overall good experience while staying with us. Your Comments will be passed on to the Staff. Thank you for staying with us again. We hope to welcome you soon again in...

Lethbridge, Canada
Reviewed 7 January 2017

I love that they have added microwaves to the fridge amenity. The hot tub is actually hot. The beds are comfortable. The hotel was quiet. The room was clean except for a little hair on the bathroom floor. However, they called right after we checked in to be sure everything was satisfactory. The staff is friendly, especially the gentleman at...

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Helpful?
Thank Diane D
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Diane, Thank you for taking the Time to Review us on Trip Advisor Website. Your Feedback is very important to us. I am happy to hear you had a overall good experience while staying with us. Your Comments have been passed on to Eduardo who served you during Breakfast & to all members of Staff. Its comments such as...

Alberta
Reviewed 3 January 2017

The beds were comfortable and the place was clean, but the hotel is old and desperately needs an update. It was clean but needs a little TLC. Floors and pool made the place feel old and a little grungy. But the price was excellent and it is close to HWY 1 to Canmore and Banff.

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Helpful?
Thank FarAwayStar
Jason S, Manager at Comfort Inn & Suites University, responded to this review

Dear FarAwayStar, Sorry for the delay in responding to your review! I want you to know that we appreciate and value your comments. I am happy to tell you that we are scheduled to under go renovations this year. We hope to have all the bathrooms completed by the end of 2017. Once again thank you for your comments. We...

Jasper
Reviewed 1 January 2017 via mobile

Last minute New Year's Eve check-in because of the snow I didn't want to drive back to the mountains after celebrating New Years. Walked in, no reservation. Front desk price matched with online so I didn't have to book through the third party, super easy check-in. Went off to my celebrations and came back realizing I had no tooth paste...

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Thank phillfin
Sadiq T, General Manager at Comfort Inn & Suites University, responded to this review

Happy New year Phillfin! Thank you for choosing the Comfort Inn University for your night away! We appreciate your kind review and I will pass on your comments to our team. All the best in 2017 and we hope to welcome you back again real soon!

Golden, Canada
Reviewed 1 January 2017

Exceedingly comfortable room: good sleeping, bath etc. Good location for university, and LRT train for downtown just across the street. Continental breakfast was not very appetizing: salty eggs and strange meat-like disks, but don't let that discourage you. We have stayed here several times with pleasure. And the price (late December 2016) is truly amazing: $69!

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Helpful?
Thank Traveller99ab
Jason S, Manager at Comfort Inn & Suites University, responded to this review

Dear Traveller99ab, Thank you for your kind review! I'm sorry that you did not enjoy our breakfast. I hope you where able to enjoy the waffles or other options. We look forward to seeing you the next time your travels bring you to Calgary! Regards, Management

Saskatoon, Canada
Reviewed 31 December 2016 via mobile

We have stayed here twice now and have enjoyed the comfortable beds. The hotel itself is relatively clean, however some attention to details is required, especially in the pool. The room is a great value especially considering that it includes a good breakfast.

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Helpful?
Thank Shannon M
Jason S, Manager at Comfort Inn & Suites University, responded to this review

Dear Shannon M, Thank you for taking the time to review your visit with us. We appreciate and value your comments. We hope to welcome you back again real soon! Regards, Management

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites University

Address: 2369 Banff Trail, N.W., Calgary, Alberta T2M 4L2, Canada
Region: Canada > Alberta > Calgary > Northwest Calgary
Price Range: £47 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites University 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Comfort Inn And Suites University
Comfort Inn & Suites University Hotel Calgary
Comfort Inn Calgary
Calgary Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very nice and quiet.”
 of 5 bubbles suzannevalstar, 23 Feb 2017 | Read review
“A good breakfast”
 of 5 bubbles Y1270FVroberts, 5 Sep 2016 | Read review
“Close to transit train station, minutes away from Highway 1 to Banff.”
 of 5 bubbles EsmailJ, 20 Jul 2016 | Read review
“We had a suite on the fourth floor with a view of down town - it was very nice and quiet.”
 of 5 bubbles emlang2016, 10 Jul 2016 | Read review
“Don't always listen to negative reviews, find out for yourself, you will be surprised.”
 of 5 bubbles janicer_2002, 1 Jun 2016 | Read review
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