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All reviewsfront deskturkey sausagesouth common shoppinghi expressgreat hotelquick checkeasy accessbreakfast areafree breakfastclose to the airportparking lotfridge and microwavehot tubnice sizeconvenient locationclean roomsshopping and restaurants
We stayed here 3 nights on April 5-8 and the staff throughout the hotel were outstanding. Right from the front desk, to the breakfast area staff, to housekeeping to maintenance! A hotel with top notch staff all around! Every morning we were greeted with a...More
This hotel is immaculate! The staff is friendly and I can’t imagine staying anywhere else! The breakfast provided is very good and this hotel is in the perfect location for shopping on the south side of Edmonton or catching a flight to the airport!More
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Thank Kathy K
Response from 2017_FOM, Manager at Holiday Inn Express Hotel & Suites Edmonton SouthResponded 18 December 2017
Dear Kathy K,
It is wonderful to hear that the hotel location worked out well for you! We appreciate your compliments towards our staff and breakfast and look forward to welcoming you back to stay with us on your next visit to Edmonton.
This property offers what I would normally expect from a budget business hotel. The rooms are clean, check in/out quick and efficient, staff helpful and attentive. Shout out to the breakfast room attendants - they made me feel welcome and were super friendly. Although it...More
Thank Robyn E
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton SouthResponded 1 week ago
Hello Robyn E,
Thank you for staying with us and for taking the time to express your thoughts and concerns. We strive everyday to create special experiences one guest at a time and we are happy you were able to experience it. On the other...More
We arrived at our hotel and were told that they didn't have our reservation, I asked about the address in case we were at the wrong place. As I was pulling up my confirmation the front desk attendant told me that my room was cancelled...More
Thank Kerry A
Response from 2017_FOM, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton SouthResponded 3 weeks ago
Dear Kerry A,
Thank you for taking the time to share your feedback. I am certainly disappointed that your stay with us was less than positive. While I wish you had a better experience, it is feedback like this that we learn from and use...More