Very pleased with quality service from the staff, a clean atmosphere, the location made life a lot easier, and there is something for everyone. But most of all we love how the kept our bags after check out till it was time to leave for the airport, this made life this much…
Absolutely disgusting with how misleading their package is, the Petals and Passion package is a scam “romantic trail of roses” in reality means you get 20 petals around the tub, no trail. Then there’s the “sensual gift basket” which includes one whole little box of 4 massage…
Fantastic location in mall close to all attractions, fun theme rooms kids would love. But at full capacity the breakfast restaurant had long wait times and long wait for elevators. A service elevator for staff would have been nice.
It was a great experience we took our kids for a staycation and they loved it. They thought it was the coolest, and were begging to come back again. It was fun for our whole family. Plus, it’s a great location with the Water Park and Galaxyland
The restaurant and lounge did not appeal to me in regards to price/quality so we did not indulge and dined at the restaurants on bourbon street and food courts. Outside of that it was an excellent vacation and it was nice to tick that off of the list.
"If booking a theme room always book well in advance to avoid disappointment"
"Polynesian Room is my favorite. Get a room with a view of the pirate ship & area."
"Stay somewhere else"
"Park on the lower level for access to the front desk."