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Rosslyn Inn and Suites

Traveller (14)
Room & Suite (27)

About

Location
Cleanliness
Service
Value
92 room value oriented property. Offers a cold continental breakfast, free parking, Free WiFi and is a pet friendly facility.
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Property amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Hot Tub
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS

Location

Full view
115Reviews
41Photos
1Q+A
16Room tips
Traveller rating
  • 21
  • 42
  • 22
  • 8
  • 22
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  • English
Popular mentions
We were able to check in early which was great. Room was spacious. Pillows were terrible. Bed was a king size and comfortable enough for a hotel. Great shower head! Loads of bathroom supplies. Creamers and bottled water in fridge is a nice touch. Hubby said complimentary
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Response from rosslyninnandsuites, General Manager at Rosslyn Inn and Suites
Responded 28 Dec 2018
Thank you for posting your kind comments. Regarding those pillows; should you stay with us again, please contact the front desk regarding your pillows. We do have a few assorted extras which may better suit your sleeping needs. Flat pillows just look terrible in promotional pictures, wouldn't you agree ?
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Hotel really shows it age. Staff was every unfriendly. Dirty coffee cups were not always cleaned in room and coffee supplies were not always replenished. Price was pretty good. You get what you pay for here. Wasn’t pleased at all.
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Response from HotelGMRosslyn, General Manager at Rosslyn Inn and Suites
Responded 20 Nov 2018
Thank you for your post. Our Heritage rooms are marketed as no frills accommodation for the budget minded traveler. Our tower rooms are much newer with more amenities but at a higher price.We apologize if you found dirty coffee cups, we would hope that you would call the front desk so that this could be rectified during your stay.
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The hotel staff were friendly and it was very clean. I asked for an early check in as I had a medical appointment and I was accommodated no problem. The parking was in a mall parking lot I wasn’t to crazy about that. The only real issue I have about this hotel is that the
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Response from rosslyninnandsuites, General Manager at Rosslyn Inn and Suites
Responded 6 Nov 2018
Thank you for posting your review of your recent stay with us. As a hotel manager we must state that the most difficult items we research are pillows and mattresses. To find the combination of pleasing more people than naught is a never ending task. In this situation we should advise you that you are in the minority as we receive many compliments on our mattresses and put many customers in contact with our supplier. We do extend our sincere apologies that we did not meet your needs and expectations and we hope that this will not tarnish your decision to use us on a future occasion. As we own and operate the attached strip mall parking should not bean issue after 6 PM when the shops close up.
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Theft of my jewelry from my room was not addressed in a serious manner when I reported it to Thomas, the general manager. He would not escalate my concerns to a higher level even though I made a police report regarding the theft. The police told me that the theft will be put
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Response from rosslyninnandsuites, General Manager at Rosslyn Inn and Suites
Responded 6 Nov 2018
Thank you for posting your comment. As we indicated in our conversations, we can not accuse people with out a shred of evidence. The police indicating that they would take your information and place it in their statistics should be an indication to you as well, that there was no trail of evidence for them to follow either. We are genuinely sorry that you are missing your jewellery and again extend our sincere apologies for your loss.
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We had checked in as an emergency evacuation from our home, we walked into our room and the tables were sticky and filthy. The lights were flickering and we were told by the staff to just "be careful" as the wiring was poorly done. After 20 minutes of listening to people
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Response from HotelGMRosslyn, General Manager at Rosslyn Inn and Suites
Responded 24 Aug 2018
Thank you for posting your comments, it's amazing how far some folks will go for a refund.
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123456
Sorry did not use shuttle.
0 votes
"The suites are newer than the "Heritage" rooms."
"North side high up is good. Suites on the south side high up as well"
"Watch out for this cleaning lady if you are a couple"
"Ask for a room far from the elevator and ice machine"
"Our room was near the bar. Very noisy"
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1234
PRICE RANGE
US$73 - US$97 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rosslyn hotel edmonton
FORMERLY KNOWN AS
Rosslyn Motor Inn
LOCATION
CanadaAlbertaEdmonton
NUMBER OF ROOMS
92
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