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Union Bank Inn

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#25 of 95 Hotels in Edmonton
Certificate of Excellence
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Union Bank Inn
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296 Reviews from our TripAdvisor Community

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Showing 293: English reviews
Saskatoon, Canada
Reviewed 28 October 2016

The room was small and street noise was not the best, parking is the worst no place to park even when you check in. The very best part of the stay is the restaurant is one of the very best in the city. Overall it is good boutique hotel.

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Helpful?
Thank Wilf B
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear Wilf, Thank you for providing us the opportunity to host your recent stay while in Edmonton! We would be very happy to recommend the best accommodation for you, as we offer both distinctive one of a kind Heritage Guestrooms plus modern and spacious Contemporary Guestrooms. With all of our overnight guestrooms we offer for a small fee overnight parking....

Reviewed 18 October 2016 via mobile

Spent a Friday and Saturday night here! The staff wAs great and very helpful. The whole atmosphere is amazing, it has a quaint feeling to It. We stayed on the historic side and our room although quite small- was beautifully decorated and the bed was really comfy, the spa tub is a one person, but the jets work really good!...

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Thank Carmalicous R
Brisbane, Australia
Reviewed 17 October 2016 via mobile

The room was small but cosy, that's where the hospitality ends. No drinking water in the room, this has to be requested high cost. Housekeeping were unable to change pillow type from high to something more comfortable. Breakfast if from limited menu only with a double espresso being charged at +$9 extra. You have to ask for all beverages or...

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Helpful?
1Thank sjbq2
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear sjbq2 We appreciate your recent visit, and sorry to hear your stay did not meet your expectations. All of our guestrooms are equipped with luxury bedding, including plush top of the line microfiber, hyper allergenic pillows. Although with a limited amount, we do have a "slimmer" pillow, upon guest request. Within our all inclusive Rates, we are pleased to...

Los Angeles, California
Reviewed 12 October 2016

This boutique hotel is like being in Paris! Understated elegance and refinement. They provided the ultimate in service. The staff is helpful, professional, attentive and polite. The location is excellent - proximity to everything. The contemporary room was perfect. On site parking, quiet, and comfortable. The complimentary breakfast menu at the hotel restaurant Madison's is amazing. This hotel is a...

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Helpful?
Thank gelen2016
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear gelen2016 Thank you so much for your very wonderful feedback! We are thrilled to know your stay met all expectations and that you enjoyed the level of service and amenities the UNION BANK INN, Alberta's 4 Star Boutique Hotel provided you. It is definitely our ultimate goal, each day to ensure our valued guests are treated to a high...

Edmonton, Canada
Reviewed 9 October 2016 via mobile

The room itself was great, hate paying for parking but being downtown that's expected. Nice set up and complimentary wine/cheese was a nice touch. The jetted tub was nice but not sure how it could fit two people unless they were small children. The fireplace was great and added to the ambience. We booked for a staycation away (we have...

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Helpful?
Thank Nb17136
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear NB17136 We truly appreciate your decision to choose the UNION BANK, Alberta's Original 4 Star Boutique Hotel for your recent urban getaway. Our luxury appointed guestrooms, featuring Fireplaces, Fleece Robes, Complimentary Evening Wine & Cheese delivery to each guest, Queen Beds appointed with high end bedding, and of course a full hot a la carte Breakfast in Madison's Grill,...

Calgary
Reviewed 29 September 2016

We stayed here one night only and found it to be a really nice, small hotel. Our room was a standard in the Contemporary wing and yet it was charming and comfortable. Some of the features we enjoyed were the fireplace and the reading lights on each side of the bed - yes! - something that you don't always find...

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Helpful?
Thank Winderbelle
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear Winderbelle, Thank you for allowing us the pleasure to host your recent stay while in Edmonton! We are thrilled to receive your positive feedback and review! Wonderful to hear you enjoyed your guestroom offering a luxurious bedding and fireplace! Daily, we are pleased to also include the extra touches with our compliments including the evening Wine & Cheese delivery,...

Calgary, Canada
Reviewed 25 September 2016 via mobile

We've stayed here before & have always been very pleased with our stay. This time was no exception. Located right on Jasper Ave. the hotel provides paid parking on site. Room was very spacious with a fireplace, air conditioning, comfortable seating, coffee maker, bar fridge & complementary glasses of wine & cheese & crackers. Breakfast was included. The hotel features...

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Helpful?
Thank Robin L
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear Robin L, Thank you! We appreciate your continued support and interest with the Union Bank Inn, Alberta's Original 4 Star Boutique Hotel located in the heart of downtown Edmonton! We are always happy to hear from our guests, and pleased to hear that you enjoyed your guestroom and dining experience in Madison's Grill! Not to mentioned the complimentary perks,...

Westlock, Canada
Reviewed 25 September 2016

This is a quaint little hotel with character. Pleasant staff and great location. Nice restaurant and convenient with breakfast there as well. If you are going to the Shaw or have anything downtown this is a great place. If you are looking for that little get away with your date, try this Hotel you won't be disappointed. Not a bargain...

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Helpful?
Thank TDWest22
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear TDWest22 Thank you! We truly appreciate your kind comments and love to hear that you enjoyed your stay at the Union Bank Inn, Alberta's Original 4 Star Boutique Hotel, located in the heart of downtown Edmonton, offering the ultimate in luxury and comfort. We are thrilled to know that your stay met your expectations and appreciate your mention of...

Calgary, Canada
Reviewed 25 September 2016 via mobile

The Union Bank Inn located in downtown Edmonton has a great restaurant called "Madison's" where I have eaten several times. Excellent menu, great wine list and great service. Today, however, I am actually staying this charming hotel. You have to access the surface parking from the back, but the little lobby is charming and the front desk greeting is friendly...

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Helpful?
Thank George B
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear George B, Thank you! We truly appreciate your interest and very kind review! The Union Bank Inn, Alberta's Original 4 Star Boutique Hotel is an excellent choice for both discerning business and leisure guests. Our team is truly dedicated to every need, ensuring each stay is as enjoyable as possible. Our onsite dining room Madison's Grill is an excellent...

Reviewed 16 September 2016 via mobile

Small boutique hotel, close to commercial area and shopping. Friendly staff and excellent dining room. We always stay here when we are in Edmonton. If you enjoy smaller hotels and more personal service, you will love this place.

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Helpful?
1Thank Alvin T
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear Alvin T We truly thank you for your wonderful feedback and recommendation! We are honored to be your chosen Hospitality Partner, and welcome many more opportunities of having you with us again! Thank you for your loyalty and support, to the Union Bank Inn, Alberta's Original 4 Star Boutique Hotel, located in the heart of downtown Edmonton. Looking forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Premier 4 Star Boutique Hotel! ALL Guestrooms have Fireplaces. FREE delivery of evening Wine & Cheese. FREE a la carte Breakfast. FREE WiFi. As one of Edmonton's finest Hotels in Downtown Edmonton this historic landmark boasts private meeting/banquet rooms and Edmonton's Award Winning Madison's Grill. ... more   less 

Additional Information about Union Bank Inn

Address: 10053 Jasper Ave NW, Edmonton, Alberta T5J 1S5, Canada
Region: Canada > Alberta > Edmonton > Downtown
Price Range: £115 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Union Bank Inn 4*
Number of rooms: 34
Reservation Options:
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Also Known As:
Union Bank Hotel Edmonton
Union Bank Edmonton
Hotel Style:
#3 Luxury Hotel in Edmonton
#8 Romantic Hotel in Edmonton
#14 Family Hotel in Edmonton
#17 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Union Bank Inn staff and other travellers.
2 questions
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Athabasca, Canada
over a year ago

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Questions? Get answers from Union Bank Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Might try a room not over looking Jasper ave”
 of 5 bubbles 105wilfb, 28 Oct 2016 | Read review
“ask for a room with a view”
 of 5 bubbles gelen2016, 12 Oct 2016 | Read review
“Heritage rooms are nice”
 of 5 bubbles TDWest22, 25 Sep 2016 | Read review
“Rooms on the south side (facing away from Jasper avenue) are a bit quieter, but all the rooms are pretty quiet to begin with.”
 of 5 bubbles AndrewF590, 16 Aug 2016 | Read review
“All rooms are pretty quiet, even if you are close to an elevator”
 of 5 bubbles ToucanSm, 5 Aug 2016 | Read review
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