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Four Points by Sheraton Edmonton South

298 reviews
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Traveller (46)
Room & Suite (37)
Dining (10)
Overview
  • Excellent28%
  • Very good34%
  • Average21%
  • Poor9%
  • Terrible8%
Travellers talk about
“comedy festival”(3 reviews)
“trade show”(4 reviews)
“industrial area”(10 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
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Offers from Four Points by Sheraton Edmonton South
Special Offer: Breakfast for 2 Included
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (298)Write a Review
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Show reviews that mention
All reviewscomedy festivaltrade showindustrial areasmall poolroom servicesherwood parkcomfortable hotelwater pressurerestaurant staffbreakfast buffetlittle thingsclean roomminute driveeasy accesshousekeeping staffnice stayargyle
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1 - 5 of 291 reviews
Reviewed 1 week ago

Staff & lobby area very nice. Rooms are from the 70's, in bad need of flooring/carpet replacement, baseboards, wall paper & furniture. Bathroom also very small, worn & dated. However, all were very clean, which was a pleasant surprise. Not great value, won't stay there...More

Thank tjohn57
Response from Brian K, Front Office Manager at Four Points by Sheraton Edmonton SouthResponded 1 week ago

Thank you for the valuable feedback tjohn57. Our associates try their best on a daily basis to ensure that our property provides a warm and welcoming place to stay for all of our guests. As well, do make every attempt to keep our product maintained...More

Hotel's Favourite
Reviewed 23 November 2017

We enjoyed our three day stay. Extremely friendly and courteous staff. The hotel is well kept and we had a clean room. The beds are extremely comfortable and our room was a good size. We ate at the Duke which is the pub located in...More

Thank Brad D
Response from michaelmauro, Front Office Manager at Four Points by Sheraton Edmonton SouthResponded 28 November 2017

Thank you Brad D fr your comment and review. We are glad you enjoyed your time with us and hope to see you again soon.

Reviewed 4 weeks ago

The Hotel in general is ok (very good for the price), although the restaurant is probably the main weakness. It is well situated for most of the central Edmonton including downtown. However, don't expect much from the neighbourhood.

Thank midnightramblers
Response from michaelmauro, Front Office Manager at Four Points by Sheraton Edmonton SouthResponded 4 weeks ago

Hi midnightramblers, Thank you for your comments. We hope to see you again soon.

Reviewed 14 January 2018 via mobile

This hotel is surprisingly lower scale for a Sheraton hotel. Check-in was frustrating. We arrived for a trade show in the area and had requested an early check in. We arrived 45 mins after our requested time and our room wasn't ready. They did move...More

Thank Nkelln
Response from michaelmauro, Front Office Manager at Four Points by Sheraton Edmonton SouthResponded 5 weeks ago

Hi Nkelln, Thank you for your review. I apologize for the frustration you experienced during your last stay. I will share your comments with the rest of the team as a teachable moment and coach them accordingly to ensure that this can be avoided in...More

Reviewed 4 December 2017

We stayed here one night for a wedding in November. It is located kind of like an industrial area. There is casino and a church nearby. We didn't stay in the hotel too long to enjoy the amenities. The rooms size are decent. The furniture...More

Thank funr
Response from michaelmauro, Front Office Manager at Four Points by Sheraton Edmonton SouthResponded 5 December 2017

Thank you, funr, for your comments and review. We have forwarded your concerns to our management team so that the issues you encountered may be addressed in our next round of renovations. We are happy to hear that you had a good stay and a...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$87 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (46)
Room & Suite (37)
Dining (10)
Pool & Beach (2)
Business Centre & Event Rooms (7)
Questions & Answers
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vetnat
6 April 2016|
Answer
Response from Dan M | Reviewed this property |
Pets allowed and free
0
Votes
Lindsay S
29 May 2015|
AnswerShow all 6 answers
Response from Exit52 | Reviewed this property |
They do have a breakfast. Some parts of it are hot, and other parts of it that are supposed to be hot are not.
1
Vote
Room Tips
"downtown side is better"
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"The handful of rooms right by the elevator may hear it as it was not so quiet an elevator."
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"Request a High floor"
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"Higher flloors are the better for me"
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