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The Westin Edmonton

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#21 of 93 Hotels in Edmonton
GreenLeadersBronze level
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The Westin Edmonton
The Westin Edmonton
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1,082 Reviews from our TripAdvisor Community

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Red Deer, Canada
Reviewed yesterday NEW

If you've ever had to attend a meeting and stay overnight in Edmonton this is the place. Door men are attentive and friendly, only negative is the price of valet parking. $41! Feels very out of line with the rest of North America. Who sets these prices? Arriving before noon for a noon meeting, 3:00 meeting and 7:00 dinner we...

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Thank P_G_Alberta
Saskatoon, Saskatchewan
Reviewed 4 days ago NEW

Almost everything was great! However I was disappointed that the hotel ran out of parking stalls our first night. I understand that it was a busy weekend for downtown Edmonton -however it seemed strange to me that the Westin did not have enough parking stalls to accommodate guests. I would absolutely stay at the Westin again but if it was...

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Helpful?
Thank amh012
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear amh012, We would like to thank you for giving us your feedback on TripAdvisor. We would like to apologize most sincerely for how busy it was at the hotel and thank you so much for understanding. Please be sure that we pursue our profession with great commitment, and that the satisfaction and well-being of our guests is our chief...

Edmonton, Alberta
Reviewed 5 days ago NEW

The staff was very helpful and courteous. Edmonton went through a bit of a warm streak this month. As a result some of my colleagues had trouble getting their rooms to cool down sufficiently. Sometimes the temperature was a little high for me too. Otherwise I have enjoyed my time here.

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Helpful?
Thank bojitsu
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear Guest, Many thanks for sharing your valuable feedback on this portal. We are glad to know that you had a nice stay at the Westin Edmonton My apologies for the trouble you had with your rooms. It is the practice of our Team to ensure that our guest gets the maximum benefits and satisfaction of the services we offer....

Edmonton, AB
Reviewed 5 days ago NEW

Overall - the Westin is exactly what you would expect - nice, clean rooms, and basically a decent hotel. My biggest problem with them is that they were NOT prepared to have their entire hotel booked out for one night. Upon arrival - I waited 30 minutes in the check out line (not their fault that everyone arrived at the...

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Helpful?
Thank loves2travel20
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear loves2travel20, Thank you for your feedback. We are sorry for any inconvenience you may have experienced. We past along the message about housekeeping and we are sorry about that. Again we are sorry if this made it more difficult to get to your room. Thanks again for the feedback and we will be discussing this further with the staff....

Yellowknife, Canada
Reviewed 1 week ago NEW

We were only in Edmonton for 2 nights, but the Westin was perfect. Close to many great restaurants! Jackie at the front desk was very helpful and kind to us when we checked in. She offered some great recommendations. We sat down at the bar for a few drinks and the service was very good. The room was clean and...

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Helpful?
Thank Danika J
WestinYEGManagement, Westin Experience Specialits at The Westin Edmonton, responded to this review

Dear Danika J, Thank you very much for taking your precious time to share your thoughts and experience on Trip Advisor following your recent stay with us. We were delighted to read through your wonderful comments about Jackie and that although your stay was very short, you had a refreshing and revitalizing experience in many ways, and we will not...

Calgary, Alberta
Reviewed 1 week ago

Rooms are spacious and modern. Very clean with great amenities. Friendly hotel staff and location is perfect with lots of dining and nightlife close by. I will be staying here every time I come to this city.

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Helpful?
Thank jasonnY8650KS
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear Guest, Many thanks for sharing your review on TripAdvisor. The team is very happy to read your kind words about the “staff friendly” And, thank you for expressing your desire to stay for more days. The team and I, look forward to welcoming you back and hope you return soon. Kind Regards Sandra Bernal

Calgary
Reviewed 1 week ago via mobile

We came to stay for one night for the Garth Brooks concert. We asked for an early check in so we could get settled before the concert and we were accommodated. The room was comfortable and clean. Unfortunately the hot water in the shower was a bit unreliable but the building is undergoing some renovations. And the restaurant in the...

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Helpful?
Thank tfed2017
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear tfed2017, We would like to thank you for giving us the pleasure of welcoming you to the Westin Hotel and giving us your feedback on TripAdvisor. We would like to apologize most sincerely for how busy it was at the hotel and thank you so much for understanding. Please be sure that we pursue our profession with great commitment,...

Alberta Beach
Reviewed 1 week ago

I have stayed at the Westin several times for Teacher's Convention, and it is so convenient! Some sessions are held in the Westin itself, others are within easy walking distance (and you don't even need to go outdoors!) We stayed on the 18th floor this year, and had a very quiet stay with a great view of City Hall! The...

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Helpful?
Thank TravelTrina0426
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear TravelTrina0426, Thank you very much for your wonderful comments concerning your recent stay at The Westin Edmonton. We are very happy that you enjoyed the atmosphere and staff of our hotel. If you are planning another stay in our hotel, we would like to propose you same room that your stayed before. Please contact me . Sincerely Sandra Bernal

Toronto, Canada
Reviewed 1 week ago

Listen the hotel is nice but it's a 3 star sort of nice and not a 4 star Westin experience. Lobby is the 4 star experience you expect with a nice bar and upscale experience but the rooms really leave you disappointed. My first room was top floor --- apparently executive floor which was described as an upgraded room overlooking...

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Helpful?
Thank jeff_s131722
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear Guest, Greetings Westin Edmonton, Thank you for taking the time to review your recent stay with us. We will be sharing your comments with our hotel leadership. Please connect with us at westinedmonton.01079@westin.com. We would like to look into the disappointing issues you experienced with your room. We look forward to hearing from you. Sandra Bernal

Edmonton, Alberta
Reviewed 1 week ago

Overall great hotel, great location and great town. Winter is a fantastic time to take in Edmonton. Craft, an unbelievably good beer joint is just a block away and you can easily walk to Rogers Center and Shaw Convention Center.

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Helpful?
Thank davidhI1976XO
WestinYEGManagement, Westin Edmonton Specialist at The Westin Edmonton, responded to this review

Dear Guest, Greetings from The Westin Edmonton, Thank you very much for taking the time to share your experience on Trip Advisor, following your recent stay with us. It gives us great pleasure to note your wonderful comments and happy that you enjoyed the Winter atmosphere, so many activities in our beautiful city. We will look forward to welcoming you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Situated in the heart of downtown, a few steps away from the beautiful North Saskatchewan River Valley Park system. We are within a 10 minute walking distance of the Shaw Conference Center, Roger's Place Arena, and the City Centre Mall. Staying at The Westin Edmonton means you are moments from the best shopping, dining, arts and entertainment Edmonton has to offer. ... more   less 

Additional Information about The Westin Edmonton

Address: 10135 NW 100 Street, Edmonton, Alberta T5J 0N7, Canada
Region: Canada > Alberta > Edmonton
Price Range: £116 - £231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Edmonton 4*
Number of rooms: 416
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, HotelsforEveryone, Starwood and Hotels.com so you can book your The Westin Edmonton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Edmonton Hotel Edmonton
Westin Edmonton
Edmonton Westin
Hotel Style:
#2 Luxury Hotel in Edmonton
#8 Green Hotel in Edmonton
#28 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Edmonton staff and other travellers.
2 questions
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Questions? Get answers from The Westin Edmonton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for renovated room and make sure”
 of 5 bubbles jeff_s131722, 19 Feb 2017 | Read review
“ Room 919 had No view”
 of 5 bubbles 613donb, 15 Feb 2017 | Read review
“The higher the floor the better the views!”
 of 5 bubbles SvetlanaY945, 15 Feb 2017 | Read review
“I miss the Green soap!! Some noise overnight with Hockey teams and fans. Kind of a problem when you have to get up at 5am to run an event. Maybe it is quieter through the week, as I was there on the weekend. However I would stay there again. A club lounge would have been nice for breakfast and evening snacks, as the buffet is great if you are really hungry, but if you just need a quick slice of toast it can be pricey at $25.00”
 of 5 bubbles susanmF3549QB, 25 Jan 2017 | Read review
“They charge for internet but when I checked out they comped that for me.”
 of 5 bubbles leoneg847, 13 Nov 2016 | Read review
5 of 5