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Edmonton Inn and Conference Centre

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Traveller (71)
Room & Suite (42)
Dining (13)
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Overview
  • Excellent14%
  • Very good18%
  • Average28%
  • Poor21%
  • Terrible19%
3 weeks ago
“Way to hot in the rooms”
24 Feb 2018
“Nice place but a bit aged”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (755)
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1 - 5 of 748 reviews
Reviewed 2 weeks ago

This hotel is really showing it's age. The carpet is worn, the windows leak, and the shower heads are some of the worst I have seen. I was there for a conference and the restaurant was understaffed and the bartenders were very rude. Go elsewhere.More

Thank Scuba_Ratchet
Response from Tina T, General Manager at Edmonton Inn and Conference CentreResponded 2 weeks ago

Scuba Ratchet Thank you for taking the time to review the hotel. We are pleased to let you know we are in the process of updating the hotel. Carpets, Linens and many other items. Thank you for the feedback on your shower head. I am...More

Reviewed 3 weeks ago via mobile

It looks like they tried to update but it needs an overhaul. Customer service was great, bed was comfortable however he room is WAY TOO HOT!. My window wouldn’t open and there was no cool air setting for the vent. DisappointingMore

Thank Shantel L
Response from Tina T, General Manager at Edmonton Inn and Conference CentreResponded 2 weeks ago

Shantel L Thank you for taking the time to review the hotel. We are certainly working hard on updating all our rooms. We are hoping you reported your heat issue in the room to the Guest Services Agents. Our maintenance team is working to correct...More

Reviewed 3 weeks ago via mobile

The upside to the hotel is the easy access and clean room. The rest is disappointing. Starting with the desk staff who were slow, didn't listen and seemed to be unorganized. Gym is dirty and looks like they are still organizing it, only they are...More

Thank WEOOZE
Response from Tina T, General Manager at Edmonton Inn and Conference CentreResponded 2 weeks ago

WEOOZE Thank you for taking the time to give us your feedback from your past stay with us. We are very sorry you did not have a great experience with us. We are working with our Front line staff to ensure excellent service. We are...More

Reviewed 3 March 2018 via mobile

I had stayed here in 2016 and the interior has seriously been neglected. The regular maintenance needs to be done as well as some upgrades. It was clean and the food was good. Unfortunately they scheduled the waitress all by herself in a very busy...More

Thank Jolene R
Response from Ravs1979, Manager at Edmonton Inn and Conference CentreResponded 6 March 2018

Dear Jolene R Thank you very much for your feedback. It is very unfortunate to hear that we were not be able to meet and exceed your expectations. I truly apologize to you for the inconvenience caused. I would also like to take the opportunity...More

Reviewed 24 February 2018

I was there for a meeting. The hotel lobby had an interesting feature of a little walking area over water and plants etc which wad nice, however the carpets seemed shabby and fadedand there just seemed to be a feeling of old.More

Thank SharonArsenault
Response from Ravs1979, Manager at Edmonton Inn and Conference CentreResponded 6 March 2018

Hi Sharon Thank you very much for the feedback. I truly appreciate your feedback about the property and appreciate that you have find the landscaping of the property interesting. I also would like to take the opportunity to inform you that the public area carpet...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$89 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Green Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$89 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Green Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (71)
Room & Suite (42)
Dining (13)
Business Centre & Event Rooms (4)
Questions & Answers
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Judy C
24 October 2016|
AnswerShow all 3 answers
Response from Eric L | Reviewed this property |
no LRT runs from the hotel, my error yesterday in my answer a taxi would be approx. $15 each way, uber is normally around $10 each way. you can get public transit as the bus stops across the road, but you need to do approx... More
0
Votes
Natasha W
24 August 2016|
Answer
Response from Dale T | Reviewed this property |
I had no issues but because I booked through a hotel site I did not get the free breakfast but you are not missing much
0
Votes
Natasha W
24 August 2016|
AnswerShow all 3 answers
Response from Judy B | Reviewed this property |
Natasha, we called and booked with a credit card. As suggested previously I would call them back and check on your status.
0
Votes
Room Tips
"top floors have nice view."
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"Keep your expectations low."
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"Best view from this suite, could see all of downtown Edmonton, Rogers place included."
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"Pick a different hotel"
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