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Comfort Inn Edmonton West

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Comfort Inn Edmonton West
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181 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Fort Mcmurray
Reviewed 17 October 2016

I put a bag on the top of the armoire. When I took the bag down, the dust covered my bed. I am not exaggerating. COVERED!. I also found a cigarette on the floor next to the bed and garbage next to the dresser. I will not stay there again. People were coming and going all night long. Could not...

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Helpful?
1Thank Paula P
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Paula, I do appreciate your review. And I do apologize for your experience which is definitely not what we are striking for. I will share your review with all the staff and use it as an improvement plan so that it will not repeated. We really hope you will give us another chance and visit us again. Please contact...

Brandon, Canada
Reviewed 29 September 2016

This is a fairly generic Comfort Inn Property. It is showing its age and is in need of updating. However price is appropriate for the condition of the property. Many nearby restaurants and shopping. Free parking and WIFI.

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Helpful?
Thank bluesonwhyte
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Valued Guest, Thank you for the review. I totally agree with you on our location is almost perfect to everywhere our guests want to go. Easy access to Highways, shopping, restaurants, Downtown, other sides of the city, etc. We hope to see you again soon. Sincerely,

Reviewed 26 September 2016

We've stayed here a couple of times. The parking lot in the front can be a little insane; I recommend parking in the back. The hotel is fine, clean and generally quiet. The bed's are comfortable, the overall room is dated but again clean. Good value, book online to get better deals. Will likely stay again.

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Helpful?
Thank Alan B
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Alan, Thank you for your review and share your experience regarding your recent stay at Comfort Inn Edmonton West. You are right. We have more parking stalls at the back of the hotel. I am glad you like our beds as we have replaced most of our bed sets. Thank you for your good comments of our cleanliness. We...

Kelowna, Canada
Reviewed 26 September 2016

We stayed at this Comfort Inn in Edmonton , so we'll could visit West Edmonton Mall. STaff were wonderful and the room was clean and very comfortable. RIght next door is a great restaurant. We found it was a little tricky getting into the parking lot, but other than that, it was great Will return again . THank you J382

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Thank Jacquie382
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Jacquie, We really appreciated that you share your experience regarding your recent stay with us at the Comfort Inn Edmonton West. I am glad that you enjoyed and had a wonderful stay with us. Thank you for all your good comments of our staff, cleanliness and services. Please visit us again soon. Sincerely,

Toronto, Canada
Reviewed 1 September 2016 via mobile

I book for two nights during my visit in Edmonton.Very easy accessible to west Edmonton mall, Edmonton valley zoo and Edmonton fort park. Do not go by the look from out side of hotel you will definitely find an old dull hotel from out side.but its very neat and clean and fully renovated from inside. Staff is very helpful.

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Thank deep946
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Our Valued Guest, Thank you very much for doing a review to share your experience regarding your recent stay with us at the Comfort Inn Edmonton West. I totally agree with you that we are located in a very convenient location that make it very easy for our guests to get to places. I would like to thank you...

Puerto Vallarta, Mexico
Reviewed 17 August 2016 via mobile

I was able to easily access all directions in Edmonton due to the hotel location. The room was well equipped with great bed linens and pillows and there was also iron and hairdryer in room. Room was clean and quiet so good sleep even though I was on street side. The only downside was working a confusing TV remote to...

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Helpful?
Thank Brian1518
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Brian, Thank you very much for sharing your experience regarding your stay with us at the Comfort Inn Edmonton West. We are all happy that you have enjoyed your stay. Thank you for all your good comments about our hotel and services. We hope to see you again soon. Sincerely,

Calgary, Canada
Reviewed 10 August 2016

Booked at this location for a family event in the area. I found the room to be clean, comfortable bed. The staff was friendly and accommodating for my needs. Needed a early check in and they arranged it no problem. Didn't find the Inn offered any type of wow factor but having said that it is ok.

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Thank rogerdoger99
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Roger, Thank you for writing a review regarding your recent stay at the Comfort Inn Edmonton West. We are all happy to learn that you have enjoyed your stay with us. Appreciate all your good comments of the cleanliness and staff services. We hope we can create a WOW factor on your next stay. Take care,

Reviewed 5 August 2016 via mobile

Hotel was simple staff were friendly. They did not however have a complimentary breakfast and when we drove up the outside of the building looked really old so we thought we were gonna be in for a bad stay but the inside of the hotel was really nice and clean

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Thank Samantha R
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Samantha, Thank you for your review to share your experience regarding your recent stay with us at the Comfort Inn Edmonton West. We are really happy that you have enjoyed your stay and recognizing our cleanliness and staff services. We hope we will see you again soon. Take care,

Richmond Hill, Canada
Reviewed 2 August 2016

The room was average. No breakfast as is usual for Choice hotels instead has a few places to eat - Albert's, Arby's etc. Check in was fast and we were able to have an early check in. The lobby computer was not working and it was not fixed by the time we left after 2 days. There is both a...

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Helpful?
Thank Ojemma1
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Ojemma, Thank you for your review. We appreciate all your good comments regarding your stay as well as a couple shortfalls that help us to look into areas we needed to improve and fix. We all hope you will visit us again soon. Take care,

Birmingham, United Kingdom
Reviewed 22 July 2016 via mobile

We booked this hotel based on reviews and photos we found online as we were led to believe there would be a pool and other amenities that were not available. Upon checking in it was clear that the hotel was not what we were expecting but the location suited what we were planning to do so we decided to give...

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1Thank Katie S

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Our 100% smoke-free Comfort Inn, situated in the West End, has newly renovated the front desk and lobby area which now includes a 24-hour business centre, fireplace and sitting area. All bedrooms have new carpet, vinyl, drapes, 32 inch flat screen tvs & new vanity and tile in the bathrooms. All rooms are equipped with free wireless high speed and the hotel offers a small meeting room. Melt into your pillow-top bed with Truly Yours bedding. Upgraded rooms are equipped with a fridge and microwave. We are a pet-friendly hotel and offer ground floor rooms with a patio. Ideally located minutes from the West Edmonton Mall, Rexall Place, Telus Space & Science Centre, great shopping and restaurants ... more   less 

Additional Information about Comfort Inn Edmonton West

Address: 17610 100th Ave., Edmonton, Alberta T5S 1S9, Canada
Region: Canada > Alberta > Edmonton > Place LaRue
Price Range: £59 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Edmonton West 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Comfort Inn West Hotel Edmonton
Comfort Inn Edmonton
Edmonton Comfort Inn
Hotel Style:
#19 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Edmonton West staff and other travellers.
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Questions? Get answers from Comfort Inn Edmonton West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like to stay on main floor facing back.It's quiet and you can park right out your window”
 of 5 bubbles snooks5353, 26 Oct 2016 | Read review
“Great place to stay if you want to visit West Edmonton Mall. It is only 1.5 kl away.”
 of 5 bubbles Jacquie382, 25 Sep 2016 | Read review
“Lower floor if you do not want to climb stairs but opening the curtain exposes your room”
 of 5 bubbles Ojemma1, 2 Aug 2016 | Read review
“If you're allergic to cigarette smoke, don't stay here.”
 of 5 bubbles Dihead, 24 Jun 2016 | Read review
“Queen bed with a nice sofa and desk”
 of 5 bubbles BobC693, 5 May 2016 | Read review
5 of 5