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West Edmonton Mall Inn

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Traveller (15)
Room & Suite (46)
Dining (9)
Overview
  • Excellent19%
  • Very good32%
  • Average25%
  • Poor12%
  • Terrible12%
Travellers talk about
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Family Rooms
Concierge
Wheelchair access
Laundry Service
2 Star Hotel
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Additional information
Offers from West Edmonton Mall Inn
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Offers from West Edmonton Mall Inn
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (331)
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320 results
Traveller rating
60
94
84
42
40
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LanguageEnglish
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60
94
84
42
40
Show reviews that mention
All reviewsbourbon streetattraction passesfantasy land hotelroom was cleandirectly across the streetamusement parkthird floorhard boiled eggswould stay here againwest edmontoneasy accesswaterparkcot
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1 - 5 of 320 reviews
Reviewed yesterday

It was just as expected, the reviews are correct. Our family had a great time and we loved everything. Thank you for everything! We stayed in room 127 The walk to the mall is fast, (if you get lucky and someone has already pushed the...More

Review collected in partnership with this hotel
Thank andrewferg
Response from Fantasyland H, General Manager at West Edmonton Mall InnResponded yesterday

Hello andrewferg, Thank you for sharing your experience with us. We are very happy to hear that you enjoyed your stay with us and that you appreciated the location of our property. The West Edmonton Mall Inn is just across the West Edmonton Mall, which...More

Reviewed 2 days ago

Thanks to Nathan from sales team who gave us the ideal package for our family. Kudos to the lady who manage the breakfast on July 14th 10am the whole team was well tained to welcome us and you guys exceeded our expectations. We will be...More

Review collected in partnership with this hotel
Thank RABBENA
Response from Fantasyland H, General Manager at West Edmonton Mall InnResponded yesterday

Hello RABBENA, Thank you for your review. We are very happy to hear our team members were able to help make your stay a comfortable one! West Edmonton Mall Inn is a great choice for a family vacation. We are conveniently located across the street...More

Reviewed 3 days ago

Great location across the street from WEM. Generally clean. Some friendly staff. I liked the cold water in the lobby, but would also have liked coffee there. The 'free' breakfast was limited, and there was yogurt available with the coffee, cereal, and toast. My room...More

Thank Karen B
Response from Fantasyland H, General Manager at West Edmonton Mall InnResponded 3 days ago

Hello Karen B, Thank you for sharing your feedback with us. We are sorry to hear that we did not meet your expectations, Please email us at rooms@flh.ca and we will forward all your concerns to the appropriate department so that we may improve on...More

Reviewed 4 days ago

Not bad for the price. But had some major confusion checking in and took a long time. We had two different check in dates and both had major confusion. But the guy on the desk, working by himself, finally got things under control. Good location...More

Review collected in partnership with this hotel
Thank 754rupertm
Response from Fantasyland H, General Manager at West Edmonton Mall InnResponded 4 days ago

Good evening 754rupertm, Thank you for sharing your experience with us. We are sorry to hear that you had difficulty checking in on the day of your arrival, but we are happy to hear that you still enjoyed your stay with us. One of the...More

Reviewed 4 days ago

I called the afternoon of July 10 to book a NON smoking room-I was told it would be a final sale-which was ok as I knew id be staying there! Got in around 3 and dropped our belongings off, went to the mall and got...More

Thank Jennifer W
Response from Fantasyland H, General Manager at West Edmonton Mall InnResponded 4 days ago

Hello Jennifer W, We are very sorry to hear your stay did not meet expectations. If you can kindly send us and email with your contact details to rooms@weminn.com, we can have someone from our management team look into your stay.

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Wheelchair access
Concierge
Non-Smoking Hotel
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$91 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$91 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (15)
Room & Suite (46)
Dining (9)
Pool & Beach (1)
Questions & Answers
Ask a question
Jessica R
28 January 2018|
AnswerShow all 4 answers
Response from Anita G | Reviewed this property |
Definitely, right across the street.
1
Vote
Tanya D
8 May 2017|
AnswerShow all 3 answers
Response from Kbrophey | Reviewed this property |
Yes we did
0
Votes
Tanya D
8 May 2017|
Answer
Response from Fantasyland H | Property representative |
Hello Tanya D, We certainly do have adjoining rooms on all three of our floors. The rooms that adjoin would be our standard with 2 queen beds. If you have any other questions or concerns feel free to call us toll free at... More
0
Votes
Room Tips
"Make sure your getting what you ask for!! ex NON smoking!!"
Read review
"Ask not to have between rm 310 and 320 loud d/t bkfast area in am"
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"The backside of the hotel faces a nice open park area, so is more quieter."
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"Choose a room on the 3rd level just because of the continental breakfast"
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