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West Edmonton Mall Inn

Traveller (17)
Room & Suite (47)
Dining (9)

About

Location
Cleanliness
Service
Value
Located steps away from West Edmonton Mall, WEM Inn hosts 88 tastefully decorated guest rooms that offer ultimate comfort and convenience at a reasonable rate. Perfect for families, couples, or the business traveler.
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Property amenities
Free High Speed Internet (WiFi)
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Centrally Located
Family
HOTEL CLASS
437Reviews
101Photos
4Q+A
37Room tips
Traveller rating
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  • 132
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  • 54
  • 49
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Popular mentions
We enjoyed our stay at the WEM Inn. It was right across the street from the mall so we could walk to the Waterpark. Received discounted prices on the passes. A clean hotel, friendly staff and the kids loved the pancakes for breakfast. Definitely would stay again.
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Review collected in partnership with this hotel
This hotel has a great location with very kind and helpful front desk staff. Getting a discount on tickets was also a big plus. However, the hotel definitely needs updating with carpet and furnishings.
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Review collected in partnership with this hotel
Response from fantasylandwem, Manager at West Edmonton Mall Inn
Responded yesterday
Hello Travel, Thank you for your review and feedback. We are so glad to hear that your overall stay was a good one. We appreciate all feedback we receive as it allows us to know where to improve. Your review has been passed on to our Executive Housekeeper as well as Maintenance. We hope to see you again soon. To check future availability or promotions, please feel free to give our in-house reservations line a call at 1-800-737-3783.
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The room was very dirty the linen the coffee maker wasnt cleaned after use and for the price was not worth it..for being a sister hotel to fanasyland it needs alot of work to compete it to that. I would not stay there again..
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Review collected in partnership with this hotel
Response from fantasylandwem, Manager at West Edmonton Mall Inn
Responded yesterday
Hello Resort, Thank you for your review and feedback on West Edmonton Mall Inn. We are very disappointed to hear that your stay was not up to standards. We appreciate all feedback we receive as it allows us to know where to improve. Your review has been passed on to our Executive Housekeeper as well as the Front Office Manager. If you would like to speak to management directly, please email this review to rooms@flh.ca. Thank you.
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Great hotel!! This was my third time staying and it still very reasonable. Very clean, great breakfast and friendly staff. My kids loved the pancakes machine and fruit loops. It is so nice being close to the mall that can walk.
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Review collected in partnership with this hotel
Response from fantasylandwem, Manager at West Edmonton Mall Inn
Responded yesterday
Hello FarAway, Thank you for your review and for choosing West Edmonton Mall Inn! I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. To check future availability and promotions, feel free to give us a call directly at 1-800-737-3783 and one of our in-house reservations agents will be happy to assist you.
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Dirty and tired hotel, it is in desperate need of some TLC, however the location is ideal. Across the street from the mall makes shopping or visiting the attractions a breeze. So it depends what you are willing to sacrifice for convenience. Great breakfast, something for
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Review collected in partnership with this hotel
Response from fantasylandwem, Manager at West Edmonton Mall Inn
Responded yesterday
Hello Andrea S, Thank you for your review and feedback. We appreciate all feedback we receive as it allows us to know where to improve. We do hope to see you again soon. To check future availability or promotions, please feel free to give our in-house reservations line a call at 1-800-737-3783.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Professional photo exclusively commissioned by TripAdvisorWest Edmonton Mall Inn
The Standard Room at the West Edmonton Mall Inn
Professional photo exclusively commissioned by TripAdvisorWest Edmonton Mall Inn
The Standard Room at the West Edmonton Mall Inn
Professional photo exclusively commissioned by TripAdvisorWest Edmonton Mall Inn
The Standard Room at the West Edmonton Mall Inn
Camas e quarto amplo
Standard Room
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It was included with our room because of our extended stay. We stayed 5 nights and the hotel gave us water park pass's and Galaxy land pass's. Talk to the front desk when reserving and they will let you know the best price depending on your stay. Reason being is you can's get the pass's cheaper anywhere else. But you could have them included. Hope this helps.
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Definitely, right across the street.
1 vote
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Do you have adjoining rooms?
Yes we did
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Do you have adjoining rooms?
Hello Tanya D, We certainly do have adjoining rooms on all three of our floors. The rooms that adjoin would be our standard with 2 queen beds. If you have any other questions or concerns feel free to call us toll free at 1-800-737-3783.
0 votes
"Do not book room 129 as the smoking area is directly outside the window. Ask for a room away from the breakfast area - noisy."
"find another hotel"
"Do not stay here as there are far better options near by for less money!"
"Make sure your getting what you ask for!! ex NON smoking!!"
"Ask not to have between rm 310 and 320 loud d/t bkfast area in am"
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PRICE RANGE
US$93 - US$151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
west edmonton mall hotel edmontonwest edmonton mall innwest edmonton innwest mall edmontonwest mall hotel edmonton
LOCATION
CanadaAlbertaEdmonton
NUMBER OF ROOMS
88
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