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Matrix Hotel

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Matrix Hotel
Matrix Hotel
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2,363 Reviews from our TripAdvisor Community

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Showing 2,343: English reviews
Winnipeg, Canada
Reviewed 6 November 2016

Much better than average breakfast buffet with fresh fruit, homemade granola and a variety of hot foods, Starbucks attached to the hotel, good location close to transit and many downtown restaurants, friendly and helpful staff.

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Thank Lauren3031
Olaf M, General Manager at Matrix Hotel, responded to this review

We are so happy that you enjoyed our included breakfast! Thank you so much for your review. Starbucks is as much a staff favourite as it is a guest favourite and we are so happy that you appreciated it's proximity to our lobby. We hope you will come again soon for another great stay! Warm Regard, Olaf Miede General Manager...

Calgary
Reviewed 6 November 2016

The hotel itself was wonderful and includes free breakfast and parking. The cost was definitely reasonable and we did enjoy our stay, however we were booked into a room right next to the elevator that was fairly noisy.

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Thank mirissak2016
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your review! We are so happy that you had a great stay with us and appreciated the included amenities. We would be happy to place you in a room away from the elevator for your next visit and hope you will join us again soon! Warm Regard, Olaf Miede General Manager Matrix Hotel

Grande Prairie
Reviewed 6 November 2016

Staff are friendly and welcoming and rooms are comfortable. Exceptional value as parking, breakfast buffet and wine tasting are all included Location is close to all my meetings - walkable distance! I have been coming to the Matrix for years and have never been disappointed

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Thank Jane M
Olaf M, General Manager at Matrix Hotel, responded to this review

We are so happy that we have not failed to impress in your many stays! Thank you so much for your review. Our included wine tasting and breakfast are often highlights for our guests and we are thrilled that you enjoyed them as well. We hope you will join us again very soon for another great stay! Warm Regard, Olaf...

Regina, Canada
Reviewed 6 November 2016 via mobile

I had a horrible experience at this hotel. Was booked for three nights but left after the first night. No Air conditioning and the room was sweltering hot. They explained that that they had turned it off for the season? They suggested I open the window or they could bring a fan. When your paying 190 a night and your...

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Helpful?
Thank amackay12
Olaf M, General Manager at Matrix Hotel, responded to this review

I am sorry to hear about your experience. We do have some challenges with our current heating and cooling system. We are in the process of updating the system to allow our guests the ability to cool individual rooms throughout the entire year. We did have several noise complaints from other guests staying on your floor which let our team...

Reviewed 5 November 2016

Located in downtown Edmonton, the Matrix offers a lounge with cozy atmosphere. Very good breakfast buffet. The room was very clean, comfortable and well decorated. The bathroom door was a sliding door that needs improvement for more privacy.

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Thank Jorge C
Olaf M, General Manager at Matrix Hotel, responded to this review

We are so happy that you had a great stay with us! Thank you so much for your feedback. We are so happy that you found our atmosphere comfortable and modern and so glad that you enjoyed the including breakfast. We hope you will come back again soon for another great stay! Warm Regard, Olaf Miede General Manager Matrix Hotel

Saskatoon
Reviewed 5 November 2016

Excellent. I will visit again. Great value, excellent location for an oilers game, free parking, decent breakfast with delicious homemade granola, good beds and nice rooms. Windows could use a wash on the outside. This boutique hotel has a good vibe.

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Thank shellyh685
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your amazing review! We are so happy that you enjoyed your stay with us and appreciated our proximity to the new Rogers Place arena. We hope you enjoyed your hockey experience and are so glad that you enjoyed our breakfast. We hope you will join us again for another great stay soon! Warm Regard, Olaf...

Ontario, Canada
Reviewed 1 November 2016

We stayed at the Matrix Hotel for 3 days in October 2016 and really enjoyed our stay. Check-in was very efficient and friendly. We were given a very modern, clean and fresh smelling room, and had no issues whatsoever with it. Our bed was totally comfortable and the hotel was very quiet. Housekeeping was excellent as well for all 3...

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Thank ARCNLC3
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your review! We are so happy that you had a wonderful stay with us and appreciated our many included amenities. We apologize that you found the parking lot confusing and inadequately signed. We will look into how we can improve this situation and make it clearer and easier for our guests. We hope you will...

Calgary
Reviewed 1 November 2016

The room was nice. Staff were friendly. It was a convenient location to where my business meetings were being held. Parking lot adjacent to hotel was full but hotel has arrangements with other nearby parking lots.

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Thank 682brentf
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you very much for your amazing review! We are so glad that we were convenient for your business and hope you will join us again soon for another amazing stay! Warm Regards, Olaf Miede General Manager Matrix Hotel

Victoria, Canada
Reviewed 1 November 2016

Recently stayed at the Matrix in downtown Edmonton. It is beautiful, stylish and has fantastic included perks such has free wine and cheese and breakfast buffet. My room was gorgeous and the hotel is well located for downtown business and government meetings. Would also be great for tourists as well given the good central location.

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Thank JaninefromVictoria
Olaf M, General Manager at Matrix Hotel, responded to this review

Wow! Thank you so much for the generous review! We are so happy that you had a wonderful stay with us and hope you will return again very soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

Reviewed 31 October 2016 via mobile

My wife and I recently visited the Matrix again. You pay a bit more than some other hotels, but we find it well worth the extra. First off, parking is included. Secondly, they have a complementary wine and cheese tasting and complementary breakfast. Thirdly, the rooms are really nice and comfortable. Finally, the staff is always extremely friendly and helpful....

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Helpful?
Thank Bill B
Olaf M, General Manager at Matrix Hotel, responded to this review

We are so happy that you had an amazing experience with us! Thank you for your review. We are glad that you experienced a high standard of service from us and had a comfortable stay. We hope you will be back again soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Matrix Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Watch for specials every once in a while to get a good room rate.”
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“Ask for a room on the newly renovated floors.”
cr2005, 5 Mar 2017 | Read review
“No preferred floors but the suites are a treat!”
Sue-n-Tye, 10 Feb 2017 | Read review
“I haven't had an issue of a bad room.”
farmgal1960, 1 Feb 2017 | Read review
“The Suites are Wonderful for a weekend getaway!”
MyHotelinEdmonton, 7 Dec 2016 | Read review
5 of 5