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Clearwater Residence Hotel Timberlea

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Traveller (1)
Room & Suite (18)
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Overview
  • Excellent25%
  • Very good50%
  • Average25%
  • Poor0%
  • Terrible0%
  • 23 Jan 2017
    “OK”
  • 29 Dec 2016
    “Great place to stay”
118 Millennium Dr, Fort McMurray, Alberta T9K 2S8 Canada See on map
AMENITIES
Parking
Concierge
Wheelchair access
Laundry Service
Shuttle Bus Service
2.5 Star accommodation
Reviews (4)
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Reviewed 23 January 2017

staff helpful though no reception as such. Poor cooking utensils, crockery and cutlery. no spare pillows nor blankets. You just need to ask for all this stuff - but some of it was very basic requirements. Cleaning only twice per week, with a family this...More

Review collected in partnership with this hotel
Thank Andrew H
Response from Cheryl M, Manager at Clearwater Residence Hotel TimberleaResponded 24 January 2017

Thank you for your review Andrew. I appreciate you taking the time to tell us about your stay. In seeing your review I can see some areas that require our attention to improve. We do supply a vacuum, mop and broom for your convenience, I...More

Reviewed 29 December 2016

Excellent place to stay! Property manager, Cheryl was wonderful!! So helpful and friendly. My only negative comment would be about the quality/quantity of items in the kitchen. More glasses, replace frying pans, add a cookie sheet/pizza pan so the kitchen could be more fully utilized....More

Review collected in partnership with this hotel
Thank 291darlener
Response from Cheryl M, Manager at Clearwater Residence Hotel TimberleaResponded 2 January 2017

Hi Darlene, Thank You for the great review, we are so pleased you enjoyed your stay with us. I will definitely look into the quality/quantity of the items in the kitchen and replace or add the necessary items, Thank you for making me aware of...More

Reviewed 26 October 2016

Great hospitality from Cheryl she accommodated TD Williamson very good on short notice as a company we will be booking with her if availability is there. My only concern is that there be more cooking appliances available during our stay. Internet was very strong as...More

Review collected in partnership with this hotel
Thank stevecR4283ZA
Response from Cheryl M, Manager at Clearwater Residence Hotel TimberleaResponded 13 December 2016

Hi Steve, Thank You for your review. I appreciate the wonderful comments. I have taken note of your feedback regarding kitchen utensils and will definitely try my best to provide more of a variety. I hope to welcome you back in the near future.

Reviewed 19 June 2016

I was here for work for a week long stay. It is essentially an apartment. The suite was a 2 bedroom apartment with a full kitchen, en-suite bathrooms in both bedrooms, living room, and dinning area. The kitchen comes equipped with dishes, utensils, and cooking...More

1  Thank cobalt753
Response from Cheryl M, Manager at Clearwater Residence Hotel TimberleaResponded 13 December 2016

Thank You for review, we appreciate your comments. We are consistently working with our maintenance team to keep our rooms in good order. Your feedback is very helpful to us so we know some areas to improve on. We hope to welcome you back in...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Concierge
Laundry Service
Refrigerator in room
Shuttle Bus Service
Wheelchair access
Hotel class
Number of rooms
60
Price range
US$115 - US$157 (Based on Average Rates for a Standard Room)
Also Known As
Clearwater Residence Hotel Timberlea Fort McMurray, Alberta, Canada
Location
Canada > Alberta > Fort McMurray
Photos
Traveller (1)
Room & Suite (18)
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