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Service Plus Inn & Suites Grande Prairie

Hotels.comUS$114*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Service Plus Inn & Suites Grande Prairie
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72 Reviews from our TripAdvisor Community

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Showing 71: English reviews
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Calgary, Canada
Reviewed 13 April 2017

Stay here every trip to Grande Prairie. Suggest you stay on the 4th floor to avoid the noise. Breakfast is including with decent variety. Rooms are a bit dated however I have always found them clean. The staff is friendly.

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Helpful?
1Thank Derrick71
Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

Hi Derrick71, Thank you so much for your review, and thank you for choosing to be a regular guest with us here! While our hotel is not the newest property in Grande Prairie, we are constantly improving our rooms and common areas for all of our guests to enjoy, with upgrades designed with your comfort in mind first and foremost....

Reviewed 31 March 2017 via mobile

Just checked in. Room smells like cigarette smoke....... Called the front desk and was told that the have 12 smoking rooms on the 4th floor. Gross !!! I can't believe that in 2017, that hotels are able to still offer smoking rooms. Is this even Legal ? I wouldn't stay here again.

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Helpful?
1Thank Kent F
Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

Hi Kent F, Thank you for your feedback. With the current laws in Alberta, we are still allowed to have a certain percentage of smoking rooms in our hotel, and this is not something that is uncommon currently within northern Alberta hotels. After renovations a few years ago, we reduced our number of smoking rooms by almost 90%, we now...

Reviewed 28 March 2017 via mobile

Stay away from this hotel at all costs. Cost that seems like a good place to start. For 160 a night including all taxes and fees you get old outdated rooms. Dirty floors, tiny old beds and dirty rooms. We had to switch rooms as our first room was disgusting. I will attach photos so one can get an understanding...

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Helpful?
Thank Albert D
Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

Hi Albert D, Thank you for your review. Our sincerest apologies to hear that there was an issue with the cleanliness of your room. We take pride in having not only the city's best customer service, but a fantastic housekeeping crew as well. Our front office agent surprise would have been at the fact that the room was dirty, as...

Fort McMurray, Canada
Reviewed 28 February 2017

Stayed in January for Business and needed to use some space to practice a presentation. Front Desk accomodated immediately and without charging for it, as it was not being used. Breakfast could use an upgrade but was okay to get the day started. Rooms are spotless.

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Helpful?
Thank Steve D
Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

Hi Steve D, Thank you for your review, we are happy to hear our front desk staff went out of their way to accommodate you for your presentation. Our free hot breakfast does include many items, something for everyone, but we are happy to take any suggestions on how we can make it better for our guests, we are always...

Red Deer, Canada
Reviewed 27 February 2017

Have never stayed in a hotel that the personal is so concerned about your stay. The staff at the service plus in Grande Prairie is top notch, super friendly and honestly care about their job. I cant say enough about our stays in this hotel. Our employees stay there frequently and have never had a issue. The rooms are always...

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Helpful?
Thank Jewelteam
Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

Hi Jewelteam, Thank you for the review, we are so happy to hear you have enjoyed your time with us, we have enjoyed having you! We take pride in making our guests feel like Service Plus is their home away from home, your comfort is our priority. We look forward to welcoming you back again soon

Shenzhen, China
Reviewed 13 December 2016

Not a bad hotel, beds are very comfortable, rooms are very clean, coffee supply is great. Unfortunately, there's only one elevator, which is a bit aggravating if you're on a high floor, and my desk chair was a bit broken and unstable. The casino is right next door and has a decent pub with good food, and across the parking...

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Helpful?
Thank Blair F
Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

Hi Blair F, Thank you so much for your review, we are glad you enjoyed your stay. We are very sorry to hear about your experience with the desk chair, we do our best to be vigilant with keeping all our in room equipment in good condition and repair. Thanks for staying with Service Plus Inns & Suites Grande Prairie,...

Melbourne, Australia
Reviewed 5 September 2016

Probably not the flashest place in town, being a little dated, but the room was a good size and comfortable, with a fridge and coffee/tea facilities. We had a room on the ground floor, facing the car park, but there were no problems during the night. Similarly, the Casino is next door, but there was no trouble from that either....

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Helpful?
Thank Phillip L
Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

Hi Phillip L, Thank you so much for your review. While we may not be the newest property on the block, we pride ourselves on making sure our guests come first for comfort and service, we want to be your home away from home. We have put a lot of time and consideration into each of our yearly renovations to...

Beaverlodge, Canada
Reviewed 23 August 2016

Had to stay here for an extended time period for a work trip. Room barely gets cleaned, even after I complained about it. Resorted to bringing my own towels. First time I crawled into the bed here noticed there was hair on the bedsheets. Yuck. Lots of noise from neighboring rooms at night. Also probably the only hotel I have...

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Helpful?
Thank savhedden
devon, Canada
Reviewed 15 August 2016

We stayed here for 3 nights and had booked a room with a couch so we could have space to relax at the end of the day. On the first day the air conditioner leaked or something creating a substantial area of the carpet around the couch soaked. We hadn't set the air conditioner at an extreme setting or anything...

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Helpful?
Thank Peter B
Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

We are very sorry to hear about your experience while you stayed with us. We would like to assure you that we have received your complaint, and have discussed this issue with our Maintenance and Front Office team and are looking at ways to improve upon this issue should it arise again in the future. We provide an extra couch/sitting...

Alberta, Canada
Reviewed 19 July 2016

Nice little city with a small-town feel. Locals are friendly and always smiling. We had great service at Service Plus Inn & Suites. It's located beside the casino which I wasn't thrilled with at first, but there were no issues at all. Hotel is centrally located and walking distance to a nice park. Pool and waterslide were a hit with...

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Helpful?
Thank xjeff

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
All rooms in our facility offer queen or king size beds, in room coffee, mini-fridges, microwaves, hair dryers, bath robes, iron and ironing board, desk, voice mail, and free local calls. Complimentary hot breakfast buffet, featuring items such as Bacon, Eggs, & Sausage, available to all guests. Our exercise room overlooks the water park complete with a 210 ft waterslide and steaming hot tub. Adjacent to the hotel is the Great Northern Casino with full gaming, entertainment and lounge facilities and Grande Bingo Centre just across the street. Also adjacent to the hotel is The Den Pub & Carvery and The Great Northern Casino has an exceptional Lounge with a fabulous menu for all your dining services.We are easily accessible from the airport and Highway 43 and are conveniently located near the Grande Prairie Regional College and Gateway Shopping Development ... more   less 

Additional Information about Service Plus Inn & Suites Grande Prairie

Address: 10810 | 107 Ave, Grande Prairie, Alberta T8V 7A9, Canada
Region: Canada > Alberta > Grande Prairie
Price Range: £78 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Service Plus Inn & Suites Grande Prairie 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Service Plus Inn & Suites Grande Prairie Hotel Grande Prairie
Service Plus Inn And Suites Grande Prairie
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Questions & Answers

Questions? Get answers from Service Plus Inn & Suites Grande Prairie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick the 4th floor to avoid noise”
Derrick71, 13 Apr 2017 | Read review
“i'd recommend staying on a low floor so you don't have to deal with the one elevator.”
BlairF740, 13 Dec 2016 | Read review
“Even though we had no issues, you'd probably prefer not to face the carpark.”
655phillipl, 5 Sep 2016 | Read review
“South facing rooms face the parking lot. North facing rooms face the back of the hotel.”
xjeff, 19 Jul 2016 | Read review
“Don't take a room on the first floor with the hallway where the pool is located as your window might face an outside smoking area.”
iwannano, 19 Aug 2015 | Read review
5 of 5
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US$114* /night
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Prices are for 1 room, 2 adults
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