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Tonquin Inn

1,112 reviews
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Traveller (245)
Room & Suite (362)
Dining (35)
Overview
  • Excellent15%
  • Very good36%
  • Average29%
  • Poor13%
  • Terrible7%
Travellers talk about
“prime rib”(18 reviews)
“third floor”(10 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from Tonquin Inn
Offers & Announcements: From $89 per night
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,112)Write a Review
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481 - 485 of 976 reviews
Reviewed 21 August 2014

Room smelled old and mouldy. Noisiest heater I've ever encountered. Door when shut can just be barged open from outside if you try hard enough. No safe for valuables. Service? What service ... perfunctory check in at best. Everything in Jasper seemed overpriced, but I...More

3  Thank Natalee R
Response from Elisabeth B, General Manager at Tonquin InnResponded 27 August 2014

Thank you for sharing your comments about your recent stay at the Tonquin Inn. We offer our sincere apologies for falling short of your expectations. Your comments re being reviewed by our entire management time so as to rectify the mishaps encountered during your stay.

Reviewed 21 August 2014

We rented a one bedroom family suite. There was a bedroom at the back with a queen bed, then you have a bathroom off to one side and a small kitchen area with 4 person dining table. In that same area was a small couch...More

2  Thank Senga73
Response from Elisabeth B, General Manager at Tonquin InnResponded 27 August 2014

Thank you for sharing your review. I am glad to read that you found your room clean and comfortable and that you were able to enjoy some of our amenities. We will take your comments into consideration as we continue to improve our property.

Reviewed 21 August 2014 via mobile

We had a 2 bedroom apartment with 2 queen-size beds plus a pull-out sofa-bed in the living room: ample space for our group of 5 to all sleep in beds comfortably. The apartment also comes with a fire place, dry sauna and full kitchen -...More

1  Thank helloseanb
Response from Elisabeth B, General Manager at Tonquin InnResponded 27 August 2014

Thank you for taking the time to share the experience you had at the Tonquin Inn. We were glad to see that your enjoyed one of our many Executive Suites. We are disappointed to hear that the housekeeping services were not up to part and...More

Reviewed 19 August 2014

Our room was very small, but pleasantly clean, decorated nicely and provided a good nights sleep. The hotel itself was sort of on the edge of town, but at the same time a manageable walk and you were into the town attractions easily. I assume...More

Thank DB105
Response from Elisabeth B, General Manager at Tonquin InnResponded 27 August 2014

It is great to hear that you found your room clean and that you were able to get a good night's sleep. We appreciate you taking the time to post your comments and we look forward to welcoming you back on your next visit to...More

Reviewed 19 August 2014

Since we were not driving, we wanted to be close to town. Brewster, the bus shuttle from Banff, dropped us off at 7pm. This is not an inn, just a large motel and it's about 5-6 blocks from town. The dining facilities next door are...More

Thank Sparky6843
Response from Elisabeth B, General Manager at Tonquin InnResponded 27 August 2014

We appreciate your comments and your feedback. I am glad to hear that the front desk staff were helpful during your stay and that you found your room comfortable and quiet. Thank you for taking the time to share your comments and we hope we...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$78 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$78 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (245)
Room & Suite (362)
Dining (35)
Pool & Beach (23)
Amenities (6)
Questions & Answers
Ask a question
Courtney H
23 April 2017|
AnswerShow all 3 answers
Response from Francois T | Property representative |
As we only have a limited number of pet friendly rooms, we would recommend you call the hotel direct to be certain that we have rooms available on the days you plan on staying with us. If you do not wish to book a pet... More
0
Votes
cruisefanatic01
11 March 2017|
AnswerShow all 9 answers
Response from Francois T | Property representative |
The rates quoted on the Tonquin Inn website are in Canadian dollars.
1
Vote
Joan M
1 March 2017|
AnswerShow all 4 answers
Response from Francois T | Property representative |
Hi Joan, We would be happy to make sure you get a ground floor room upon your one night stay in Jasper. Please provide me with your full name and arrival date and we will immediately pre-register you for your... More
1
Vote
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Room Tips
"Room 258 has a kitchenette, 2 bedrooms, in-room sauna, and is wheelchair accessible with a stairwell right..."
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"Ask for an upgraded room, Two beds would be best"
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"Can’t rely on Restaurant being o0en"
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"Try for a room as far from the main road as possible. Trains go by all day and night."
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