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Ramada by Wyndham Lethbridge

Traveller (55)
Room & Suite (26)
Dining (4)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Breakfast included
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room service
Restaurant
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Meeting rooms
Non-smoking hotel
Sauna
Wheelchair access
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Room features
Microwave
Non-smoking rooms
Good to know
HOTEL STYLE
Quiet
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
397Reviews
73Photos
0Q+A
25Room tips
Traveller rating
  • 94
  • 142
  • 108
  • 35
  • 18
Time of year
Traveller type
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  • English
Popular mentions
+3
This hotel was dated, needs new furnishings and a makeover. You get what you pay for. The positive of this place is the great customer service, clean and spacious rooms and complimentary hot breakfast. Despite the brick walls... you could hear everything from doors slamming and
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Response from Brian_M_Um, General Manager at Ramada by Wyndham Lethbridge
Responded 16 Dec 2018
Dear Guest, Thank you for your review of our hotel. I am glad to hear you found your room to be clean and spacious and our customer service to be great! Providing our guests with a nice, clean place to stay with good customer service is very important to us. I am sorry for the issues you experienced during your stay. While we do usually get positive comments about our beds, we understand that everyone is different. We are also always happy to move our guests when we are able to do so and are always diligent to respond to any noise issues that we are made aware of in a timely and appropriate manner. We appreciate your stay with us and wish you a good day.
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The hotel needs renovation. Room smelled of smoke although I had a non-smoking room. When I reported that during checkout, the lady's response was "Oh, but guests are not allowed to smoke in non-smoking rooms". What kind of a response was that? Seemed to imply that I am lying
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Response from Brian_M_Um, General Manager at Ramada by Wyndham Lethbridge
Responded 7 Sep 2018
Dear Guest Thank you for your review. I am glad to hear you found your check-in to be "great and very friendly". Providing our guests with good customer service is very important to us! Keeping our hotel nice, clean and well maintained is also very important to us. Our most recent renovation, earlier this year, was in replacing our entire hallway and stairwell carpeting. I am sorry for the housekeeping and checkout issues you experienced and will be speaking to the appropriate departments to avoid these issues going forward. We appreciate your stay with us and hope we may look forward to being of service to you again in the future.
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I am retired now but when I was employed stayed at many hotels across western canada and the usa. This hotel met or exceeded all my expectations for the quality of the room/amenities/and customer service.
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Review collected in partnership with this hotel
Response from Brian_M_Um, General Manager at Ramada by Wyndham Lethbridge
Responded 27 Aug 2018
Dear Guest, Thank you for your kind review and nice rating of the Ramada Lethbridge! I am glad to hear you had a great stay at our hotel! Providing our guests with a nice place to stay with a high level of customer service is very important to us. We appreciate your stay with us and hope we may look forward to being of good service to you again in the future. Sincerely, Brian Um - General Manager
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Stayed here for one night on our way home from Saskatchewan. This is an older property - it used to be the Heidelberg Inn years ago when we lived in Lethbridge. The property has been somewhat updated but you know it is definately not a new property. We used Wyndham "go fast"
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Response from Brian_M_Um, General Manager at Ramada by Wyndham Lethbridge
Responded 6 Aug 2018
Dear Guest, Thank you for your kind review and nice rating of the Ramada Lethbridge. I am glad to hear you found your room to be a good size and your beds and room to be comfortable and quiet! I am also glad to hear you enjoyed our inclusive hot breakfast and that our wifi "worked very good"! Providing our guests with a nice, clean and comfortable place to stay with good wifi is very important to us. We appreciate your stay and hope we may look forward to being of service to you again in the future. Sincerely, Brian Um - General Manager
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Ramada Lethbridge is a very decent hotel. We stayed there for a night and found the hotel very comfortable and nice. Room was huge with very clean and newer washroom. Breakfast in the hotel was free and very nice. WIFI worked perfect in the room. There is a gym in the hotel too.
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Response from Brian_M_Um, General Manager at Ramada by Wyndham Lethbridge
Responded 31 Jul 2018
Dear Guest, Thank you for your kind review and nice rating of the Ramada Lethbridge! I am glad to hear you found our hotel to be "very comfortable and nice"! I am also glad to hear you enjoyed our inclusive hot breakfast and that your wifi was "perfect". Providing our guests with good wifi and a nice, clean and comfortable place to stay is very important to us! We appreciate your stay with us and hope we may look forward to being of service to you again in the future. Sincerely, Brian Um - General Manager
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Ramada Bathroom
Ramada Bedroom
Ramada Lethbridge
Living space in the room
Old appliances and a safe
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123456
"Non-smoking rooms may reek of smoke"
"Quieter rooms may be on upper floors."
"Around the corner, away from elevator and ice machine.....its quieter"
"top floors would be most quiet"
"All good! Room with a sofa hasi a little more room."
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PRICE RANGE
US$68 - US$101 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada lethbridge hotel lethbridgebest western lethbridgelethbridge best western
FORMERLY KNOWN AS
Heidelberg Inn
LOCATION
CanadaAlbertaLethbridge
NUMBER OF ROOMS
66
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