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Had an interesting stay this past weekend. Upon getting to the hotel i was allowed to check in VERY early to my delight. This might have led to my downfall. We quickly dropped our luggage off and headed out for the days activities. Room was...More
Stayed for one night in October for business, check in was fantastic very friendly staff! In the late evening I realized I forgot my cell charger to plug into the wall, I had the cord but not the wall part, went down to the front...More
Response from Jeremey S, Front Office Manager at Hampton Inn & Suites by Hilton LethbridgeResponded 31 January 2018
Thank you very much for your great review! Your comments about our fantastic staff going above and beyond is an exact example of what we try to achieve everyday; top customer service and hospitality. I am glad to hear that you enjoyed our...More
The staff are all fantastic, greeted us with a friendly smile , helpful with directions and information on local restaurants!Breakfast was good,nice selection ! Rooms are clean and beds are comfortable.I will stay again
This is the sort of place where if the RCMP close highways because they are impassable, and it becomes impossible for you to arrive, Hampton Inn will be sure to charge you for your stay regardless. You can also count on them to avoid any...More
1 Thank arewetherenow
Response from Guest Relations M, Guest Relations Manager at Hampton Inn & Suites by Hilton LethbridgeResponded 1 week ago
Dear Valued Guest
Hilton hotels maintains a 48 hour cancellation policy much like other hotel brands like IHG, Marriott and others. This hotel will work with guests who contact us and explain extenuating circumstances like weather or illness To avoid cancel charges for these special,cases...More
Friendly staff welcomed and checked me in quickly and efficiently. Nice room, clean and with everything you need for an overnight stay. Easy access off the highway. Across the street from the casino if that's your thing.More
Response from Jeremey S, Front Office Manager at Hampton Inn & Suites by Hilton LethbridgeResponded 2 weeks ago
Thank you very much for your time spent on this review. Your comments about our rooms being clean and our staff being very welcoming and efficient are greatly appreciated. We hope to see you again very soon and please, have a great rest...More
Response from Sherrie W | Reviewed this property |
If you bring your team there, make sure they are on their absolute best behavior. It's a super nice hotel, but I would look somewhere a little more team friendly...they don't seem as accommodating to teams as other hotels.