We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn & Suites

Traveller (24)
Room & Suite (25)
Dining (4)

About

Location
Cleanliness
Service
Value
One of the newest hotels in Lethbridge. The hotel features 60 Rooms & Suites, an indoor pool, hot tub, waterslide, and serves a deluxe continental breakfast. This hotel is within walking distance to Casino Lethbridge.
Read more
Property amenities
Pool
Free parking
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Show more
Room features
Microwave
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Business
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Choice Privileges = More
Hotel deals
228Reviews
58Photos
6Q+A
55Room tips
Traveller rating
  • 114
  • 70
  • 30
  • 9
  • 5
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
We needed a place to stay on our way out West and glad we chose the Quality Inn & Suites. Rooms are simple but clean with comfortable beds. Window opened to let natural air in which we love. Pool area had high levels of chlorine but kids still had a blast. Very friendly and
Read more
Response from Quality I, Manager at Quality Inn & Suites
Responded yesterday
Thank you so much for your kind review! We truly enjoyed hosting you and hope to see you and yours again very soon!!! ~ Nancy
Read more
We were in Lethbridge for the University National Men's Hockey playoffs. We had difficulty finding a room. This hotel popped up in the search. The price was reasonable and the reviews were good so we booked it. Check in was very smooth and the staff were super friendly. When
Read more
Response from Quality I, Manager at Quality Inn & Suites
Responded yesterday
Thank you for taking the time to give us a review. We do our very best to make sure every guest feels welcome and at home. We hope to see you again soon! Lethbridge has some very fine hockey. Maybe we will see you at a game!!! ~ Nancy
Read more
+1
My husband travels extensively for work and is NOT a complainer but this place is awful! Very dirty (see pics) and even after complaining for three days straight they still did not seem to care nor did they make any effort to clean up the mess in the fridge or clean the toilet.
Read more
Response from Quality I, Front Office Manager at Quality Inn & Suites
Responded 2 weeks ago
Our general manager actually checked herself out of the hospital to try and deal with this issue. There were serious in-house repercussions to this incident and the gentleman that actually booked and was financially responsible for the room was contacted and a solution was agreed upon.
Read more
Stayed here several times. Walking distance to the casino nearby. Clean, friendly service. Pool was nice, tho the hotub was closed for the weekend.... thought we should have been informed when we booked. Will be back...
Read more
Response from Quality I, General Manager at Quality Inn & Suites
Responded 10 Dec 2018
Thank you so much for taking the time to give us a review. We are terribly sorry the hot tub had a mechanical failure when you were here. It was not a planned maintenance and we did our very best to have it up and running as soon as possible. We hope to see you again soon!!!
Read more
Hotel was clean. Staff was friendly and accommodated me with a late check out without issue. Pool and hot tub area was nice. Complimentary breakfast was your typical free hotel breakfast. and Pet friendly is always a nice feature. Would stay again
Read more
Response from Quality I, General Manager at Quality Inn & Suites
Responded 28 Nov 2018
Thank you so much for taking the time to give us a review. We truly enjoyed hosting you and hope to see you again soon. ~ Nancy
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Beds
PreviousNext
12345
are there now fridges in the rooms?
The rooms we have stayed in all have small fridges.
1 vote
Hello - Thank you for considering the Quality Inn. Every room we offer has always been furnished with a refrigerator and microwave.
0 votes
Show all answers
Do you have cots?
Sorry but we do not have cots.
0 votes
Show all answers
HI: I would suggest you call the hotel directly as soon as you can. Their number is (403)331-6440 or toll free at: 1-888-331-6440. I believe they have an additional charge for pets. Hope this helps. Daryl
0 votes
Rates vary from date to date. You can either call the hotel directly at 1-888-331-6440 or check online at choice hotels - We do not offer "birthday" rates but if you call directly we can see what we can do.
0 votes
PreviousNext
12
"dog friendly"
"Stay as far away from the pool area as possible as the screaming kids will drive you nuts."
"ask for a room far away from elevator"
"We got a room to face the parking lot so we could watch over our cars. Easy"
"we enjoyed being on the ground floor"
PreviousNext
12345611
PRICE RANGE
US$87 - US$108 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality hotel lethbridgequality inn and suitesquality inn lethbridgelethbridge quality inn
LOCATION
CanadaAlbertaLethbridge
NUMBER OF ROOMS
60
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing