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Sheraton Red Deer Hotel

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Traveller (140)
Room & Suite (118)
Pool & Beach (16)
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Overview
  • Excellent39%
  • Very good36%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“the club lounge”(21 reviews)
“starbucks coffee”(11 reviews)
“country bar”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Red Deer Hotel
Special Offer: Canada Summer Escapes
Hotel deals
Offers from Sheraton Red Deer Hotel
Special Offer: Canada Summer Escapes
Hotel deals
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Reviews (581)
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Traveller rating
223
209
87
34
25
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LanguageEnglish
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223
209
87
34
25
Show reviews that mention
All reviewsthe club loungestarbucks coffeecountry barr rattended a conferencehair salonbed was very comfortablegreat sleepfront desk staffgreat roomlots of parkingmain floorchecking inbusiness triphorsconventionbilly
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1 - 5 of 578 reviews
Reviewed 1 week ago

Was giving access to the club on the ninth floor and was treated badly by a male staff worker that night. Told me I wasn’t aloud to be there before even checking to see if I was. I’m still upset over it. It was the...More

Review collected in partnership with this hotel
Thank jacobsdad2018
Response from Dee-Anna R, Manager at Sheraton Red Deer HotelResponded 6 days ago

We appreciate all of our guests feedback and for taking the time to share with us. The type of service and lack of hospitality you received within our club lounge is deeply concerning to us as this is not a regular occurrence for us here...More

Hotel's Favourite
Reviewed 14 April 2018

My husband went to a conference at the hotel and we were both very pleased with the very friendly staff, great accommodations, and lounge, restaurant, hair dressing shop and dress shop. Easy to get to eating establishments from there, gas stations and to down town....More

Review collected in partnership with this hotel
Thank Erika F
Response from Dee-Anna R, Manager at Sheraton Red Deer HotelResponded 14 April 2018

It is great to hear you enjoyed your stay at the Sheraton Red Deer and would love to welcome you back again. We certainly appreciate that you were able to experience the variety of different services our hotel has to offer. Thank you again

Reviewed 1 week ago

Overall the stay was okay. The hotel room was somewhat clean (dirt left in bathroom on sink) and the building is quite old and showing its age. Bed was good. Open window at end of my hallway overlooked smokers spot and the smell thus reached...More

Review collected in partnership with this hotel
Thank sanderf8
Response from Dee-Anna R, Manager at Sheraton Red Deer HotelResponded 1 week ago

We appreciate all of our guests feedback and I am very sorry for the impression you were left with during your most recent stay at the Sheraton Red Deer. Please know we do take all of our guests concerns very seriously and I will ensure...More

Reviewed 2 weeks ago

Noticed and appreciated many upgrades since my last stay a few years ago. Wonderful beds, Wi-Fi, microwave, mini-fridge proved useful. Service was exemplary. Cannot say enough about the staff, they were magnificent considering the circumstances of double attendance at the convention plus a second convention...More

Review collected in partnership with this hotel
Thank caseydes2018
Response from Dee-Anna R, Manager at Sheraton Red Deer HotelResponded 2 weeks ago

Thank you very much for your kind words and for staying with us here at the Sheraton Red Deer. We truly do aim to please and our goal is to provide memorable service. It is wonderful to hear we accomplished this. Your comments will be...More

Reviewed 2 weeks ago via mobile

The hotel is great, clean with many options for food and drink etc, the breakfast buffet was very good, shops and meeting rooms etc. Very good location and the beds were maybe the best I have had in a hotel in a long time. Nice...More

Thank Chug48
Response from Dee-Anna R, Manager at Sheraton Red Deer HotelResponded 2 weeks ago

Thank you for taking the time to share your feedback on your most recent stay. We are pleased to hear you were able to utilize many of the different areas and outlets we have to offer at the Sheraton Red Deer. It is also wonderful...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$93 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Red Deer
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$93 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Red Deer
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (140)
Room & Suite (118)
Pool & Beach (16)
Dining (6)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Raeleigh D
9 June 2017|
AnswerShow all 4 answers
Response from Q462EAbarrys | Reviewed this property |
I know they have an indoor pool but no outdoor pool. I agree it is quiet and well kept.
0
Votes
zokie
19 April 2017|
AnswerShow all 6 answers
Response from Funandsun77 | Reviewed this property |
yes
1
Vote
Charliegh R
15 March 2017|
AnswerShow all 7 answers
Response from Lisa F | Property representative |
If you are staying in a Club Level room, you will have access to the Club Lounge which does include breakfast, all day snacks, evening appetisers and beverages. Breakfast is not included in standard room types but there is... More
0
Votes
Room Tips
"Double check dirty spots and high travel areas. Fix broken entry way, replace carpet"
Read review
"Bathrooms desperately in need of a fan and toilet seat lids."
Read review
"The hotel rooms are facing East and West, morning sun is great to wake up to!"
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"Odd numbered, west facing rooms are quiet"
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