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BEST WESTERN Cowichan Valley Inn

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BEST WESTERN Cowichan Valley Inn
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173 Reviews from our TripAdvisor Community

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Showing 165: English reviews
2 reviews
Reviewed 3 weeks ago via mobile

Stayed here while my home was being made wheelchair accessible. The room was comfortable and worked well even though my 28" wide wheelchair didn't quite fit through the bathroom door. All of the staff were pleasant and accommodating. The food at the restaurant was good, especially if you like fish tacos.

Helpful?
Thank Sue G
Karla753, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you for your review. We enjoyed having you and your 2 furry companions stay with us. Hope to hear from you again soon. More 

Victoria
Level Contributor
238 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 3 weeks ago

This was one of the noisiest hotels we have ever stayed in. The old timber frame structure transmits noise from the adjacent highway, between rooms, corridors and floors. The heating and refrigerator units are also noisy in the rooms. We needed a good night sleep on a business trip and didn't get it. In addition it seems to attract kids... More 

Helpful?
Thank Ruperto
Karla753, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you for your opinion. Here is the history about the hotel. It as constructed in 1980 out of concrete & steel beams with 8" walls. A standard then & a standard now. The heating units in the rooms are 1.5 years old & the mini fridge's are 2 years old. The Cowichan Valley is a huge hockey/sports town. Just... More 

Victoria, Canada
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

If the type of service provided by the male bartender is commonplace, I will NEVER return again. Stopped at the pub on my way up Island and experienced the most disrespectful bartender/supervisor I've ever encountered. He was rude to customers, had a terrible attitude and berated his staff, who were clearly trying to pick up his slack by the looks... More 

Helpful?
8 Thank Kassidy_McLeod
Karla753, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

First of all I want to apologize for what you experienced. The Food & Beverage side of the hotel is leased out by another company but do have to adhere to the Best Western rules. In speaking with them we have identified training that must be done and will be doing so in the next few weeks. We hope you... More 

Calgary, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 weeks ago

We needed a convenient place for one night to visit friends and relatives in Duncan. This place is next to the highway - a two story building with an attached restaurant and lounge. We were worried about road noise over night. But we were given a room at the back, and heard nothing. The room was clean, the queen-size bed... More 

Helpful?
1 Thank Alexander M
Karla753, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you for writing a review about out hotel. Your description of our place is very accurate and we are please you enjoyed yourself. We look forward to your next stay with us or another Best Western. Have a great weekend. More 

1 review
Reviewed 5 weeks ago

This hotel is located right off the highway, so it can get rather noisy at night time. The hotel was completely booked solid so I was unable to switch rooms - no earplugs provided or sold at the kiosk downstairs. Internet is slow/doesn't connect - would not recommend if you're travelling for business.

Review collected in partnership with Best Western

Helpful?
Thank Lauren S
Karla753, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you for your review. The highway traffic is something unfortunately we cannot control hence the noise. We do have complimentary ear plugs available at our front desk for people who are light sleeper. Our internet is has been great up until a few weeks ago when there was an upgrade. Our IT company has since identified the problem, which... More 

Richmond, Canada
1 review
Reviewed 24 October 2016

The room was sufficient. Nothing special and the bathroom was kinda small and old but it was just fine. The bed had a duvet which was much nicer than those horrible sheets. No breakfast included but for our purpose that was fine. We stayed here because it was close to shawnigan lake (20 min) and we came from the lower... More 

Review collected in partnership with Best Western

Helpful?
Thank Michelle H
1 review
Reviewed 17 October 2016

We have always stayed with family in Duncan until recently when that was not an option anymore. Cowichan Valley Inn is a very neat, clean hotel, with an excellent pub with great food. This was our 2nd stay here. The staff is friendly and super nice, and the hotel itself is comfortable and quiet.

Review collected in partnership with Best Western

Helpful?
Thank S8486YGdianeg
Karla753, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you for your review. Our housekeeping staff work very hard on making sure our rooms are clean & in great working order. We look forward to your next stay with us. More 

Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 September 2016 via mobile

When I first arrived, the age of the building had me concerned... however the room was clean and comfortable, and the toiletries were eco friendly. There is no elevator, and noise transfers quite easily between the rooms and the hall, but there is plenty of parking and the staff were friendly.

Helpful?
Thank Karina H
Karla753, General Manager at BEST WESTERN Cowichan Valley Inn, responded to this review

Thank you for your review. Our building is older but we keep doing updates and renovations so our guests are comfortable. There are more updates coming in the future. More 

Edmonton, Canada
Level Contributor
150 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 18 September 2016

We met a friend here for a very late lunch, we were the only people in the bar. The server was very nice and food was served quickly. We tried the clubhouse and the chicken pesto melt, both were average, but better than regular deep fried "pub" food. I am sure they get a lot of traffic here in the... More 

Helpful?
Thank rvod
Youbou
Level Contributor
14 reviews
5 hotel reviews
Reviewed 12 September 2016 via mobile

Recently had lunch with friends at Cowichan valley inn great grilled chicken burger with fig jam sliced green apples Brie cheese lettuce on ciabatta bun was $14 with side of choice. Big comfortable booths lots of parking. Pleasant atmosphere big windows lots of natural light.

Helpful?
Thank YoubouDebbie

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Cowichan Valley Inn

Address: 6474 Trans Canada Hwy, Duncan, British Columbia V9L 6C6, Canada
Region: Canada > British Columbia > Vancouver Island > Duncan
Price Range: £73 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Cowichan Valley Inn 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Best Western Duncan
Duncan Best Western
BEST WESTERN Cowichan Valley Inn Duncan, Canada - Vancouver Island
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Cowichan Valley Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Cowichan Valley Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor room at the back side was quiet, no road noise, and you can park at the back too.”
 of 5 bubbles 925alexanderm, 31 Oct 2016 | Read review
“Stay at the back side of the hotel for peace and quiet”
 of 5 bubbles beachdreaminCalgary, 2 Aug 2016 | Read review
“Rooms face the front along the highway, or back parking lot.”
  • Hallway was bright and clean
  • Bathroom was really clean- no fuzzies, hair, mold etc anywhere.
  • Sofa bed flips out if needed
 of 5 bubbles melsea, 27 Apr 2016 | Read review
“First floor rooms are near the restaurant & parking.”
 of 5 bubbles ElaineF758, 23 Apr 2016 | Read review
“rooms opposite from the highway side will be quieter.”
 of 5 bubbles rono175, 26 Mar 2016 | Read review
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